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Manager Microsoft Office

Lawrenceburg, Tennessee, United States
July 20, 2018

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Dedicated and focused professional who excels at prioritizing, completing multiple tasks simultaneously and

following through to achieve project goals. Seeking a role with opportunities for increased responsibility and authority.


Microsoft Office proficiency Time management and task prioritization

Written and verbal professional communication skills Strong interpersonal skills

Document Proofreading/Editing Results and detail oriented


Increased office organization by developing more efficient filing and data entry systems, communications, and client service

protocols. Issuance of roughly 1,000 midwifery credentials and specialty certifications.


Project Manager, Credentialing Specialist 08/2013 to Current

North American Registry of Midwives (NARM) Summertown, Tennessee

Managed all aspects of credentialing applications including, but not limited to, application review and credential issuance of Certified Professional Midwives, NARM Registered Preceptors, and Midwifery Bridge Certificates.

Improved electronic file systems and maintained electronic and paper files.

Developed templates and mail merge systems for 1-click correspondence to 3,000+ recipients simultaneously.

Organized filing systems, developed spreadsheet reports, and initiated an archive system with scanned documents.

Received and screened a high volume of internal and external communications, including email and mail.

Bartender, Server 12/2011 to 11/2013

Macaroni Grill Tallahassee, FL and Franklin, TN

Increased customer attendance by providing fast and friendly service.

Utilized high food handling standards.

Communicated with customers regarding orders, comments, and complaints.

Skillfully anticipated and addressed guests' service needs.

Consistently adhered to quality expectations and standards.

Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests'


Bartender, server 08/2009 to 12/2011

Hobbit American Grill Tallahassee, Florida

Attempted to limit problems and liability related to customers' excessive drinking.

Checked patrons' identification to ensure that they met minimum age requirements for consumption of alcoholic


Checked the quantity and quality of received products.

Cleaned and maintained the beverage area, display cases, equipment, and order transaction area.

Managed alcoholic beverage receiving process with 100% accuracy.

Increased customer attendance at weekly football and pay-per-view events by providing fast, friendly, and accurate


Assistant Manager, Bartender 04/2004 to 02/2008

Beef 'O' Brady's Tallahassee, Florida

Trained staff 20+ employees for correct facility procedures, safety codes, proper recipes and plating techniques.

Managed food, beverage, and produce receiving process with 100% accuracy.

Informed patrons of establishment specialties and features.

Instructed cooks and other workers in the preparation, cooking, garnishing, and presentation of food.

Communicated with customers regarding orders, comments, and complaints.

Compiled and maintained records of food use and staffing expenditures.

Monitored use of government food commodities to ensure that proper procedures are followed.

File Clerk 04/2002 to 03/2004

Leon County Clerk of Courts, Landlord-Tenant, Small Claims, and County Civil divisions Tallahassee, Florida

Retrieved requested files and delivered to appropriate personnel.

Operated office equipment such as copiers and fax machines.

Entered information into computer databases.

Updated daily logs for tracking file movements.

Reviewed files to check for complete and accurate information.

Destroyed files and materials upon request.

File Clerk, Receptionist 05/1999 to 08/1999

City of Tallahassee, Treasurer Clerk Department Tallahassee, Florida

Retrieved requested files and delivered to appropriate personnel.

Scanned and filed forms, reports, correspondence and receipts.

Operated office equipment such as copiers and fax machines.

Verified that information in the computer system was up-to-date and accurate.


Associate of Science: Business and Hospitality Administration 2005

Tallahassee Community College Tallahassee, Florida

Coursework in business operations.

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