Sales Customer Service

Nadia Ajlouni

***** **** **. *** *******, Ohio **070 * 216-***-**** * **********@****.**.***

EDUCATION Baldwin Wallace University, Berea, Ohio Bachelor of Arts, expected 2018

Business Marketing Major Business Administration Minor

EXPERIENCE The Brothers Lounge, Cleveland, Ohio Talent Booking, Jan 2016 – Present -Hire musical groups to play at Brothers Lounge --Research and search for local bands in demand in the Cleveland area -Promote future events -Manage incoming e-mail requests of music managers and band leaders

Red Rose Café, Lakewood, Ohio

Bartender, May 2015-October 2017

-Welcomed patrons and provided a delightful experience to everyone, every time

-Served many parties in a bar/restaurant setting and ensured equally divided attention in the fast-paced environment

-Aimed to increase sales, and to establish returning customers

Beachcliff Tavern, Rocky River, Ohio Bartender, February 2013-February 2016

Fifth Third Bank, Lakewood, Ohio

Customer Service Representative, June 2010-December 2013

-Met and exceeded monthly sales goals, every month, for the complete duration of employment -Greeted all guests of the bank and assisted them, in person and on the phone, using unique computer software as well as other material

-Processed cash and check transactions and handled account changes and maintenance

-Worked many high-volume work days and handled each customer efficiently and patiently

Abercrombie and Fitch, Westlake, Ohio

Stockroom Associate, October 2009-August 2012

-Handled stock shipments and frequently rearranged the sales floor with new marketing material -Replenished the sales floor with items from the stockroom

-Organized all items by SKU numbers, and returned them to their designated shelves

My Family Practice Westlake, Ohio

Clerk/Filer, June 2007-September 2007

Language *Arabic-Native, bilingual proficiency * Spanish-Conversational * Hebrew-Reading and writing only

Contact this candidate