Kenny J. Holmes

**** ***** *****

Marietta, Georgia 30008

m: 770-***-****

ac6ch5@r.postjobfree.com

Professional Summary

Vision-driven change agent with career-long record of IT operations, systems development, and technology management success for leading organizations

Proven talent for aligning business strategy and objectives with established information technology administration development and operations management paradigms to achieve maximum operational impacts with minimum resource expenditures. Growth-focused thought leader with expertise spanning data systems administration and management, software installation, software and server issues, SDLC hardware troubleshooting, process improvement, virtualization, cybersecurity, backup/recover engineering, Windows/Cloud engineering, 3Par Storage, operations streamlining, infrastructure development, technology solutions, and project management. Exceptionally dedicated professional with keen interpersonal, communication, and organizational skills, as well as budget management, customer service, vendor management, and resource allocation expertise.

Professional Experience

Elavon, Inc., Atlanta, Georgia, January 2018 to Present

WINDOWS/VMWARE ENGINEER

Design VMware VCenter configuration and deliver support by implementing new servers and managed resource pools

Creation and development of virtual Windows and Linux servers via VMWare vSphere Hypervisor.

Install user accounts and computer accounts via Active Directory.

Orchestrate and execute up-to-date cybersecurity for ongoing and past projects, like repairing and restoring the Tenable Security Center scan for all servers.

Install Microsoft System Center Configuration Manager SCCM in Windows servers in preparation for system updates.

Configure Linux servers with Puppet software management tools to establish readiness for new package updates.

HP, Inc. (via Insight Global), Alpharetta, Georgia, 2016 to 2018

3PAR STORAGE ENGINEER (2017 to 2018)

Delivered 3par Storage expertise to Hewlett-Packard spinoff on assignment by global staffing solutions company.

Disseminated and delivered technical support for 3PAR Storserv and legacy devices.

Built and instituted new 3PAR system for HP customers

Developed Service Processor MOB in preparation for installation.

Coordinated and set up onsite technical consultations for HP clients

Recorded and supplied 3Par technical Knowledge base documents for internal HP users.

SENIOR IT WINDOWS SYSTEM ADMINISTRATOR (2016 to 2017)

Headed the installation and configuration of Windows 2012 servers.

Led the installation and implementation new Vmware Cloud servers.

Orchestrated the migration of 200 Windows 2003/8 system to Windows 2012.

Ensured the smooth transfer of data to the new 2012 servers for SQL and Exchange application.

Introduced and instituted the new system into the correct domain and established GPO for the systems.

Headed the monitoring of Veritas cluster resources on 2012 window servers.

Updated old Powershell scripts for efficiency.

Executed operations involving San disk add, Horcm Veritas San disk add, VMWare vSphere v5.5, 6.0 server add, disk increases, and system patching.

Constructed and installed Redhat Linux system into the Vmware environment.

Ensured the security of Linux servers through patching and debugging operations in response to issues arising from the patching process.

Addressed Windows compliance inquiries while serving as a member of the Change Management Compliance Team.

Delivered technical support to pre-sales teams on VMware-related issues.

HEWLETT PACKARD, ALPHARETTA, Georgia, 1997 to 2015

SENIOR WINDOWS SYSTEM ENGINEER

Headed and facilitated delivery of second/third level technical expertise and support for backup recovery initiatives, resolution and issues.

Created, designed, developed, tested, and validated B/R and Disaster Recovery plans.

Analyzed backup equipment performance, collected data from these analyses, and prepared summary reports and recommendation for senior management.

Established all backup/DR actives on all Linux and HP-Unix systems.

Delivered expert support for users of Microsoft Windows2003/2008, Exchange 2003/2010 and SQL 2005/2008 as related to backup and recovery of files and databases

Executed the installation of OS and maintenance of all Windows and Linux servers.

Prepared pre- and post-sale technical SME for Data Protector Software.

Led and oriented an 18-member team of new DP/backup and recovery engineers from CR.

Trained the engineers on usage of the DP Backup product.

Migrated CommVaults jobs to DataProtector for exchange and SQL.

Mentored the engineers on case management and Technotes creation.

Forged peer training relationship between one Senior Engineer and lower-level Engineers

Collaborated with DB Admin to assist in backup migration from Data Protector to Commvault.

Wrote and developed backup and DR procedures for Vmware cloud servers

Performed DB2 database recovery on new system with Data Protector.

As part of a 24/7 Support Team, fielded inquiries and delivered support during a scheduled weekly on-call rotation.

Advised L1 engineers in call management and knowledge base best practices.

Oversaw the L1 IT team, allocated resources to ongoing projects, and enforced deadlines.

Prepared and delivered Customer Support reports to management.

NationsBank, Atlanta, Georgia, January 1997 to November 1997

OPENMAIL SYSTEM ADMINISTRATOR

Delivered server and client support for 27 OpenMail servers.

Upgraded all OpenMail servers to GR4

Provided daily support including dirsync between OpenMail servers and LMS.

Ensured timely validity and maintenance of virtual license on all mail servers.

Disseminated third-level support for all server and client problems.

Education and Credentials

Bachelor of Science (B.Sc.) in Computer Information Systems, 1992

Fort Valley State University, Fort Valley, Georgia

Additional Information

Technical Proficiencies: Windows 2003/2008/2012 R2, HPUX, Linux (Red Hat), HP Data Protector, MS Office 360, NAS, SAN, SQL, Exchange, VMware ESX/ESXi, vCenter Server, HP Server Automation, Veritas Enterprise Admin, Veritas Cluster Server, VMware Windows Servers, Intunes, Cherwell, SharePoint, McAfee EPO, SFDC, 3par 7000,8000, 10000, 20000

References available upon request

Contact this candidate