Customer Service Microsoft Office
Resume:
REBECCA ROSE FOSTER
Rancho Cordova, CA 95670
916-***-**** (cell) **********@*****.***
EDUCATION:
MTI College 5 221 Madison Ave, Sacramento, CA
Paralegal Studies Degree – ABA Approved Program
Dean’s List – Perfect Attendance – GPA 3.5 Graduated M arch 2014 QUALIFICATIONS:
● Proficient with answering and receiving emails and faxes. Proven oral and written communication ability.
● Analytical and problem solving ability, with strong flexibility skills.
● Extensive training in team work and in fast paced technical environments.
● Highly self- directed, excellent multi-tasking ability and great attention to detail.
● 17 plus years customer service experience. 2 years management experience overseeing business operations and ensuring maximum work productivity. SKILLS:
● Computer literate, knowledge in Microsoft Office/ Windows 7, Word, Outlook, PowerPoint, Excel, and Access.
● Till Counting and Bank drops.
● Scheduling of employee shifts and the management experience to cover all shifts.
● Highly organized and capable of self-teaching any new skills needed.
● Work well in groups or on my own, and enjoy new challenges that require thinking outside the box.
EXPERIENCE SUMMARY:
● Recognized by supervisors and peers for comprehensive job knowledge, creative problem solving style and exemplary performance.
● In depth research and document preparation in hands on class environment for two years.
● High standard of Ethics and strong organizational skills.
● Real world experience in dealing with situations that resulted in positive outcomes.
● Adapt will to changing environments and have a strong problem solving skills.
● Motivated, dedicated, energetic, with a high level of customer service skills. EMPLOYMENT HISTORY
● Parent Cooperative Comm. A dministrative Ass. 2018-present
● Lids Locker Room Customer service/stocker 2017-2018
● Days Inn Hotel Front Desk/ Audit/ Reception2016- 2017
● Walmart Super Store Deli Associate 2015-2016
● Michael’s Craft Store Stocking Associate 2014-2014
● Walmart Neighborhood M. R eceiving Associate _ 2005-2010
● Beach & O’Neill Ins. Ass. Receptionist/Secretary _ 2004-2004
● Taco Bell Shift Manager _ 2001-2005
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