Nazik Mohammed

ac6cfn@r.postjobfree.com

708-***-****

PROFESSIONAL SUMMARY

Results driven employee with a high level of commitment and extremely strong work ethic. Thrives in fast-paced, high-pressure and dynamic work environments. Highly developed quality, compliance and attention to detail skills.

EMPLOYMENT

Caliber Home Loans (3/2012 – 5/2018)

Manager, National Operations (12-2013 – 5/2018)

Managed large projects from initiation through implementation for major product lines and multiple operations units of both regional and national scope

Directed the research of existing operations, procedures, workflow and service requirements

Mentored and trained each member of Caliber registration team

Managed pipelines and daily workload assignments for both Early Disclosures and the Release of Escrow Holdback processes

Selected to travel to India to train offshore team

Operations Team Lead (3/2012) – (12/2013)

Managed pipelines and daily workload assignments

Served as primary liaison between external/internal business partners and operations staff

Facilitated and engaged associates in daily huddles to ensure transparency and understanding

Collaborated with sales and fulfillment to deliver as one team and obtain resolutions for the customer

Minimized process gaps and redundancy while staying within the Bank’s compliance and guidelines through ongoing facilitation of employee and leader training sessions

MetLife Home Loans (6/2011 – 02/2012)

Home Service Specialist

Processed residential mortgage loans for underwriting approval

Engaged with underwriting, sales and consumers to clear conditions and issue changes to terms

Validated approval conditions including income and asset documentation, resolved title defects and processed subordination requests

Worked with FHA and Making Home Affordable Loans

Properly executed all changes according to Regulation X guidelines

Worked extended hours during peak volume periods

Identified and corrected RESPA credits to prevent financial loss

Bank of America / Countrywide Home Loans (8/2005 – 5/2011)

Mortgage Loan Processor (12/2010 – 5/2011)

Responsible for performing a variety of loan documentation duties on complex loan packages to ensure compliance with organizational and regulatory guidelines

Executed processing and compliance for a wide variety of loan products

Interpreted policies while analyzing applicant, property and title documentation

Ordered all required verifications, documentation

Loan Opener, Closer/Funder, Workflow Coordinator (1/2009 - 12/2010)

Performed pre-closing audit of loan files and prepared closing documents to meet a wide variety of federal and individual state regulatory guidelines

Reviewed and approved settlement statements for accuracy prior to and following closing

Validated fees and closing related charges to ensure compliance with regulatory guidelines and balancing of funds

Provided quality assurance audits on all executed documents prior to release of funds

Initiated wires to and funding authorization to attorneys and disbursement agents

Opened loan packages and disclosed fees associated with loan applications

Ordered all required verifications, appraisals, title work and associated documentation

Compliance Specialist (2/2006 – 7/208)

Audited over 800 residential loan packages per month for delivery to the secondary market according to strict state, federal, and investor guidelines

Identified signature and notary execution failures, settlement statement discrepancies and barriers to recordability prior to funding

Engaged with branch managers, title companies, attorneys and funding department managers to clear defects in time to meet consumer, investor and organizational funding expectations

Sustained a 99.3% quality rating in a high-volume, fast-paced environment in which 60% of the business was conducted in the last four days of the month

Consistently sustained highest monthly transaction count in the division

Senior Loan Funder, Loan Funder (8/2005 – 1/2006)

Responsible for operational support of two high-volume retail branches

Performed pre-closing audits prior to preparing closing documents, engaged with branch operations personnel to clear defects, prepped and delivered documents to remote closing agents prior to scheduled closing times – frequently with minimal lead time

Balanced settlement statements and ordered wires for disbursement

Wired and authorized disbursement of more than $18 million per month without financial loss

Performed post-closing audits to ensure accuracy of execution and attention to detail

Communicated issues to field branches and title companies to facilitate defect resolution to ensure on-time funding

Packaged funded loan documents for timely delivery to secondary market

Apple One Mortgage (6/1998 – 12/2004)

Mortgage Loan Processor

Processed conforming and equity loan documentation according to strict lender and government guidelines

Audited loan applications for completeness and accuracy. Validated credit, title, appraisal, income, asset, and liability documentation

Generated disbursement funds for closing

SPECIAL SKILLS

Quality assurance and compliance management

Proficient in multiple lending and servicing platforms as well as standard MS Office applications

Fluent in Arabic

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