Manager Customer Service

Michael

Papasidero

**** ** **** *****

Plantation, Florida 33313 954-***-**** *****************@*****.***.

WORK EXPERIENCE

CARRIER ENTERPRISE

Warehouse Supervisor Jan 2006 - Mar 2018

Plan work assignments and equipment allocations to meet transportation, operations and loading goals.

Inspect and verify stock levels, verify orders. Inspect facilities to ensure a safe work environment. Inspect product is free of defects and consistent with safety specifications.

Recommend and implement measures to improve associates motivation and equipment performance. Work on new and existing methods to improve customer service and satisfaction.

Interview and train new associates and or temps. Test and implement forklift training. Discipline and review associates work performance.

Operate equipment to complete work assignments or to assist workers in pick packing and loading procedures.

ALL JAYS ENTERPRISES INC.

Warehouse Operations Supervisor Apr 1999 - Jan 2006

Verify personnel needed for changing daily work load. Verify transportation and storage requirements.

Confer with dispatching and purchasing personnel and vendors regarding stock procurement and availability.

Plan and establish arrivals from Port Newark.

Interview, select and train warehouse and supervisory personnel.

CASTROL (NYSE: BP)

Warehouse Supervisor Mar 1989 - Apr 1999

Resolve problems concerning fleet operations, logistics systems, inventory management, customer issues and reduction of delivery costs.

Counsel employees in work-related activities, personal growth, or career development.

Maintain metrics, reports, process documentation, DOT service logs and bulk product training safety records.

EDUCATION

BLOOMFIELD COLLEGE, Bloomfield, New Jersey

Associates Degree- Supply Chain & Logistics

ADDITIONAL SKILLS

Hazardous Materials Management Certified

Certified Personal Trainer (American Fitness Professionals Association)

Fork Lift Train The Trainer Certified

References Melissa Lane C&I National Sales Manager Liberty Power Corp *********@*****.***

Louis Uribe General Manager Millers Ale House (Fort Lauderdale) *************@*****.***

Michele Hartman

Fitness Professional (Humana) ***********@*****.***

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