Office Staff Front
Resume:
JACQULYN WILSON
**** *. ******* **, *** ****, Las Vegas, NV 89149 *******.***@*****.***
OBJECTIVE I look forward to an opportunity to work and serve in a strong, efficient company. Offering my best by using my professional skills to your benefit, and the benefit of those who seek your company. Sharing my abilities to communicate, administer, and reach resolutions through my talents.
SKILLS & ABILITIES ● Insurance Verification & Billing
● Insurance Claim Submission & Follow-up
● Patient Accounts Receivable
● Follow-up with Patient Inquiries & Complaints
● Data Entry
● Dental and Auto-payment Software Proficiency
● Microsoft Office Proficiency
● Appointment Booking and Registration of New Patients
● Professional Telephone & Communication Skills
● Professional & Prompt Email Correspondence
● Patient Assistance in Communicating Office Procedures & Treatment Plans
● Bilingual: English and Spanish
FRONT DESK, INSURANCE COORDINATOR, ADMIN ASSISTANT: WEBSTER ORTHODONTICS
LAS VEGAS, NV JANUARY 2017-JULY 2018
- Scheduling, Check-in/out Patients, Phones, New-Patient Entry, Accounts Receivable, Insurance Verification and Billing, Claims Submission and Follow-up; Administrative Assistant to Operations Manager: Second Opinion Interviewer for New Front Office Staff, Overseer of Office Work-Flow (6 Dental Assistants and 50-70 patients), Insurance Credentialing; Overseer o f Payer and Reimbursement Policies and Insurance Coding Guidelines, New Office Staff Trainer
OPTOMETRIC TECHNICIAN/FRONT DESK: WALMART VISION CENTER
LAS VEGAS, NV NOVEMBER 2015-APRIL 2017
- Scheduling, Check-in/out Patients, Phones, New-Patient Paperwork, Referral Submission, Accounts Receivable, Insurance Verification, Eye Exam Pre-testing, Contact Lense Instruction, Sterilization of Equipment, Overseer of Office Work-Flow
(1 Doctor and 20+ patients), Supervisor & Trainer of New Front Office Staff
STORE ASSOCIATE: YOGURTLAND
LAS VEGAS, NV OCTOBER 2015-APRIL 2016
- Professional Phone Calls, Re-stocking, Cash Handling, Store Opener, Maintaining Cleanliness in Accordance with Health Safety Standards, Patient Complaints & Inquiries
MISSIONARY: THE CHURCH OF JESUS CHRIST OF LATTER-DAY SAINTS
PERU MARCH 2014-SEPTEMBER 2015
- Daily Planning, Daily Study, Scheduling,Time Management, Addressing Inquiries & Concerns, Lesson Planning & Instruction, Training of New Missionaries, Training Leader, Travel Coordination & Pick-up of Missionaries, Conflict & Resolution, Public Speaking, Translating, Spanish Study & Practice, English Instructor
REFERENCES AVAILABLE UPON REQUEST
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