Sales Manager

AARON PALMER

W. Ainslie St, Chicago, IL ***** 512-***-**** *******@**.*** linkedin/com/in/ampalmer SALES MANAGER SALES TRAINER SALES SUPPORT

Results-focused leader with a history of exceeding aggressive sales targets, developing and deploying sales and operational strategies, and growing market share. Articulate communicator skilled in team building, hands-on training and development, and creating strong relationships with internal and external clients. Experienced and adaptable within unpredictable start-ups to structured corporations. SKILLS

- Pipeline Management

- Strategic Planning

- Lead Generation

- Direct Sales

- Project Management

- Account Management

- Business Operations

- Training

- Performance Management

- Full Cycle Recruiting

- Team Building

- Customer Focus

- Process Improvement

- Sales Operations

- Profit and Loss (P&L)

PROFESSIONAL EXPERIENCE

Channel Account Manager (remote)

Deako Smart Lighting Technology Chicago, IL Mar 2017-July 2018

- Contributed cross-functionally with operations, customer support, marketing, and product departments

- Introduced lighting technology to builders, electricians, and contractors throughout the US and Canada

- Fostered relationships with C-level executives growing existing accounts

- Nurtured business-to-business (B2B) and business-to-consumer (B2C) leads through lengthy sales cycle

- Partnered with Regional Sales Managers to close business in various territories

- Acquired and contracted commercial accounts through cold calling, networking, and marketing

- Launched targeted business-to-consumer Facebook and email marketing campaigns

- Conducted outside sales, telesales, and represented brand at trade shows

- Designed HubSpot CRM dashboards, lead workflow, and consultive sales scripts

- Drafted hardware quotes and processed orders; order management General Manager

J.D. Byrider Automotive Austin, TX Apr 2016-Aug 2016

- Developed, implemented, and executed strategic sales and business plans

- Sharpened underwriting guidelines increasing average upfront revenue $400 per transaction

- Overhauled sales training program focusing on sales presentation, customer focus, and closing

- Authored employee compensation plan with HR improving performance, accountability, and retention

- Directed overall decisions on loan originations and the underwriting process; risk management

- Assisted CNAC Finance Manager with account follow-up and collections

- Provided direct oversight of sales, operations, finance, and service departments

- Regulated inventory pricing to obtain maximum margin per transaction General Manager

DriveTime Automotive Austin, TX Sept 2012-Mar 2016

- Achieved sales quotas and profitability objectives utilizing sales channels; business development

- Acted as resource for data analysis, strategic planning, and sales operations

- Recruited, developed, and promoted talent to align with company growth strategy

- Boosted repeat customer sales from 12% to 32%; awarded top dealership in 2013

- Promoted the mission and vision of DriveTime executing short-term goals and long-term strategies

- Designated regional training manager for high potential General Manager candidates

- Communicated direction, goals, and policies of DriveTime to all employees

- Grew portfolio from $1.5M to $5M during tenure as General Manager Sales Manager

DriveTime Automotive Cedar Park, TX Apr 2012-Sept 2012

- Acted as player/coach motivating Sales Advisors and supporting the sales process

- Leveraged key performance indicators (KPIs) to forecast, strategize, and maximize opportunities

- Evaluated Sales Advisors tangible and intangible skills; performance reviews

- Provided 1:1 training, set S.M.A.R.T goals, and tracked progress in Learning Management System (LMS)

- Contacted hot, warm, and cold leads by phone and email to schedule dealership appointments

- Qualified clients for financing and leasing terms; contract negotiation

- Audited Sales Advisors lead workflow in Customer Relationship Management (CRM) system Operations Manager

DriveTime Automotive Austin, TX Aug 2010-Apr 2012

- Constructed living playbook and training curriculum for Operations Advisors

- Established and maintained vendor relationships; vendor management

- Inspected fleet for safety, drivability, and DOT and company compliance; inventory management

- Executed internal and external compliance audits

- Processed title and registration documents through the Department of Motor Vehicles (DMV)

- Identified and improved efficiency and effectiveness of dealership business processes General Manager

Bachrach Retail Cedar Park, TX Oct 2008-July 2009

- Planned and executed visual merchandising plan-o-grams

- Reduced cost of sales from 40.5% to 16.3% by implementing cost control measures

- Launched mall employee discount program to increase revenue and brand awareness

- Maintained an inventory of 6,000+ units of apparel and accessories Assistant Manager

Bachrach Retail Cedar Park, TX Mar 2008-Sept 2008

- Promoted sales through customer service, sales presentations, and building client relationships General Sales Manager

Sprint Store Express (WTEX PCS) Telecommunications Lubbock, TX Sept 2003-June 2006

- Provided direction and leadership to multiple commission based sales teams; multi-unit management

- Conducted onboarding of new store sales and management teams

- Developed partnerships with businesses increasing brand awareness and market share

- Authored and implemented standardized retail operations policies and procedures SOFTWARE

- HubSpot CRM

- Google Suite

- ZenDesk

- Shopify

- Slack

- Paylocity

- Microsoft Office

- TradeGecko

- Skype

EDUCATION

Bachelors of Science Criminal Justice American InterContinental University Associates of Art Business Administration American InterContinental University

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