Unit Secretary/Office Assistant/Lab Assistant/Sales Manager/Associate

Location:

Clarksville, TN

Posted:

July 21, 2018

Contact this candidate

Resume:

EDUCATION

Bachelor of Science and Mathematics

Austin Peay State University, Clarksville TN

Graduate: May 2017

Major:

Biology

Minor:

Chemistry and Pre-Professional Health

Course work:

Biostatistics, Biological Methods, Animal Physiology, Anatomy & Physiology, Biochemistry, Organic Chemistry 1 & 2 with lab, Medical Terminology, Health First Aid/CPR/AED, Independent Study

Patient Care Technician Certification

Graduate: May 2004

Collins Career Center, Chesapeake OH

Major:

Patient Care Technician

Course work:

Certified Nurse Assistant, Computer Literacy, Patient Care Skills, Phlebotomy Techniques, EKG Techniques, Medical Office Skills, Orientation to Healthcare & Ethics

Communication

Have presented many research projects at Austin Peay State University as an individual and in group setting.

An exceptional listener and communicator who effectively conveys information verbally and in writing.

Analytical/Research

Experience with being able to think analytically and visualize, articulate, and solve both complex and uncomplicated problems in a research environment.

Using biological statistic techniques, and methodologies to analyze laboratory results

EXPERIENCE

Unit Secretary – Cardiology

Hospital Corporation of America

July 2017 to Present

Ensures accuracy when processing orders

Prioritizes and organizes incoming patient orders

Ensures clear communication with colleagues and patients

In collaboration with licensed staff, coordinates patient care and unit activities to achieve stated unit goals

Manages patient scheduling using proprietary software system

Maintains high level customer service through prompt and informative patient interaction

Schedules tests and procedures in appropriate sequence and timely manner

Answers telephone calls in a prompt and courteous manner

Office Assistant

Contact Rape Crisis Center

September 2015 to May 2016

Handled incoming and outgoing correspondence, including mail, email and faxes

Created databases and spreadsheets to improve inventory management and reporting accuracy

Provided support for president and advocate team in managing operation work flow

Provided community outreach by implementing effective networking and marketing strategies

Assisted in public events

Biomedical Work Study Lab Assistant

Marshall University

August 2014 to May 2015

Volunteer work began in April 2014

Designed and executed experiments, analyzed and interpreted primary data for logical conclusions

Demonstrated individual and team laboratory tests

Collaborated effective working relationships with groups, individuals, and professor

Maintained a clean and sanitary work area in accordance with standard laboratory practices and procedures

Designed and directed experiments using PCR technique and PAGE

Assisted in the development of marketing items for WVHIN

Inspected, collected, interpreted, analyzed and compiled data obtained from material testing

Supported research projects by maintaining research specimens

Pharmacy Technician

CVS

September 2012 to May 2014

Proficiently processed and dispensed written, oral and electronic prescriptions

Provided friendly customer service at prescription drop-off and pick-up customers

Worked closely with pharmacists and used medications input software to safely and accurately dispense medication

Efficiently answered multi-line phone and processed high volume of order requests

Verified accuracy and completeness of information on prescription and refill requests

Correctly priced and filed prescriptions after they were filled

Regularly completed paperwork and entered prescription and insurance billing information into patient profiles

Strictly maintained customer and patient confidentiality

Retrieved, counted and measured drugs and capped and uncapped vials and bottles

Accurately recorded compounded products and prepared appropriate labels

Direct Sales Manager and Recruiter

Blue Dominion

July 2010 to September 2011

Led sales calls with team members to establish sales and customer retention goals

Recruited, retained and developed sales staff for new store location

Planned, coordinated and controlled daily operations of the organization

Created and directed sales team training and development programs

Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills

Wrote sales slips and sales contracts

Trained in negotiations and time management

Ensured that team member responsibilities were defined and understood

One year of office experience

Sales Associate and Manager

Dworkin and Associates

July 2005 to June 2010

Generated new sales opportunities through direct selling techniques

Maintained friendly and professional customer interactions

Wrote sales slips and sales contracts

Monitored customer preferences to determine focus of sales efforts

Achieved monthly sales goals

Demonstrated that customers come first by serving them with a sense of urgency

Worked as a team member to provide the highest level of service to customers

Established and maintained effective communication system

Three years management experience

VOLUNTEER WORK

Marshall University Medlife

August 2012 to May 2016

MEDLIFE stands for Medicine, Education, Development for Low-Income Families Everywhere. Marshall University chapter focused on assisting health needs and various setting in local and Latin American communities.

Quinn Society

July 2015 to May 2016

A philanthropic “think tank” designed to identify and aid in support structures involving students, campus, and community efforts.

Marshall Medical Outreach to the homeless

October 2014 to December 2015

A group of medical students started MMO in order to provide basic medical and health necessities to the homeless and underserved in the community.

Brain Expo

2014 to 2016

A yearly event started by professors and driven by student volunteers geared toward providing elementary students in the surrounding areas with opportunity to learn about basics of neuroscience through activities and games.

REFERENCES

MARLA LAMB

CARDIOLOGY CLINIC LPN

BLANCHFIELD ARMY COMMUNITY HOSPITAL

FORT CAMPBELL, KY 42223

JEREMY KENNARD

CARDIOVASCULAR MANAGER

HCA TRISTAR CENTENIAL MEDICAL CENTER

NASHVILLE, TN 37203

615-***-****

ELIZABETH DEAL

ASSISTANT DIRECTOR