Customer Service Microsoft Office Management

KEY SKILLS:

Soft Skills

Team Leadership

Communication

Time Management

Technical Competency

Hard Skills

Spark

Microsoft Office Tools

Software

Testing

WORK EXPERIENCE:

CVS Health – Houston, TX

Shift Manager

PTCB Certified

October 2017 - Present

- Directed the store’s crew through assigning

and following up store activities.

- Execute and oversee the preparation of the

daily cash report and weekly summary.

- Managing deposits and secure change from

the bank maintain a balanced imprest fund.

- Process prescriptions electronically by

selecting appropriate medication and dosages.

Impex Infotech – Rajkot, India

Trainee

January – April 2017

- Working with the team of trainees on the

project entitled “Medical Symptom Checker”.

- Technologies implemented: PHP, MySQL.

RedCherry Engineering Pvt. Ltd. – India

Intern

April – June 2016

- Collaborated with a team of interns to

implement SDLC tasks like: information

gathering, designing and database

management, testing.

Walgreens – Houston, TX

Customer Service Associate

August 2014 – June 2015

- Ensured top quality customer service by

training, managing and coordinating with team.

- Providing customer service in the photo area,

including digital passport photo service, poster

print and creative machine.

EDUCATION:

Bachelor of Technology in Information Technology – Rajkot, India RK University, March 2012 – April 2017

Associate Degree Program – Houston, TX

San Jacinto College, August 2014 – May 2015

CERTIFICATION:

Big Data Specialization – Offered by Coursera

Authorized by: University of California, San Diego PROJECTS UNDERTAKEN:

Placement Management Process -using .net

Medical Symptom Checker, Renting home website -using PHP Kishan Bhatt

Friendswood, Texas

832-***-**** ***********@*****.***

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