Service Technician
Resume:
Niko Oliver
Montgomery Village, MD 20886
*************@*****.***
PROFILE
Provided site supervision and field engineering on residential Construction and roadway projects.
Technical expertise to analyze, troubleshoot and react to issues requiring immediate attention.
Demonstrates to gain customer trust and provide exceptional follow-up, leading to increase repeat and referral business.
Result oriented with the ability to produce a deadline driven environment.
EXPERIENCE
CMG Communications, Rockville, MD
1/2011- Present
Maintenance Mechanic
Replacing hard-line cable to provide service to Customers in a timely manner.
Ensures assignments and scheduling are in Compliance with Company policy.
Performs underground location of existing plant using system prints and cable locating equipment in order to prevent cable damage and service interruption.
Knowledgeable of system layouts from blueprints.
Responds to and repairs service interruptions during regular business hours, shift work or when on-call as required.
Performs CLI ride-out and track and repair leakage, as necessary. Works and travels in inclement weather.
Performs construction maintenance duties such as: repairs and/or replace damaged aerial/underground plant; and inspects repairs and/or replaces power supplies as necessary.
Knowledgeable to comply with safety procedures and requirements.
Communications Unlimited, LLC Rockville, MD
9/2009-1/2010
Cable Technician
Applied technical expertise to analyze, troubleshoot and react to issues requiring immediate attention.
Provide back up support to primary dispatchers by handling inbound radio and phone traffic.
Identified and traced electronic assemblies on a wiring diagram. Repaired cable and wire connections.
Comcast Cable, Rockville, MD
9/2008-9/2009
Cable Technician
Performed routine repairs, upgrades and installs as required.
Independently coordinates field activity work through radio and computer communications
Assisted in inventory control and built, configured and shipped supplies and necessary.
Developed relationships with new prospects to increase sales.
EDUCATION
GED, Rockville, MD
Montgomery College
Diploma – 7-31-08
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