Sales Human Resources

Hallie MacDowell

*** ******* ****** ***********, **** 44241 330-***-**** ***********@*****.***

EDUCATION

Master of Business Administration, January 2015 to May 2018

University of Findlay - Findlay, Ohio

Concentrations: Human Resources and Organizational Leadership

GPA: 3.23

Significant Coursework

Leadership & Organizational Behavior

Marketing Management & Planning

Management of Human Resources

Organization & Human Resources Development

Ethics and Legal Environment

Bachelor of Business Administration, December 2013

Kent State University - Kent, Ohio

Major: Business Management

Major GPA: 3.3

Dean’s List: Fall 2013

WORK EXPERIENCE

Target Corporation, Fairlawn, Ohio

Human Resources Senior Team Leader

May 2017 – Present

Human Resources Manager for 100+ employees

Handle core HR functions such as, staffing, training, scheduling, unemployment claims, employee relations

Maintain compliance in all HR operations including, pay/compensation, training certifications, corrective actions, and terminations to ensure legal guidelines are met and liability is avoided

Perform Leader on Duty responsibilities for a store that makes $50,000-$70,000 a day to ensure the store is meeting sales, service, and brand goals

Analyze and determine hiring and scheduling needs based on payroll and sales trends.

Perform administrative duties as needed

Target Corporation, Streetsboro, Ohio

Guest Service Assistant (GSA)

May 2015 – May 2017

Responded quickly to guest needs, questions or issues

Empowered to make decisions and resolve guest concerns in a helpful manner

Processed returns and exchanges

Balanced cash registers

Brand Softlines Team Member Operator/Sales Floor Team Member

September 2014 – May 2015

Trained new hires and delegated tasks as appropriate

Encouraged and facilitated strong team environment, furthering the success of the department due to consistent communication and positive relationships among associates

Set sales plans and collaborated across departments to drive optimal productivity

Assisted guests with product selection and queries

Reviewed pricing, signage, and product presentation for accuracy

Restocked and organized all clothing inventory

Softlines Team Member Operator/Sales Floor Team Member

May 2014 – September 2014

Answered operator telephone, and assisted callers with various questions

Recommended and located merchandise based on guests’ needs and desires

Maintained and restocked inventory

Back-up cashier when needed

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