Christina Anna Houlis

Education

Lesley University, Cambridge, MA

Bachelor of Science in Education & Biology, 1986

• Certified Intervention Specialist

Capital University, Columbus, OH

Post Graduate Studies in Intervention Specialty, 2014

• Licensed Intervention Specialist

Licensures

• State of Ohio Department of Education - #OH3170226

• Illinois State Board of Education - #1640179 Type: 39

• Indiana State Board of Education - #284324

• The Commonwealth of Massachusetts Board of Education - #284324 Work Experience

Morning Star Senior Living Memory Care, Fountain Hills, AZ Lead Concierge, October 2016 – Present

Responsible for guaranteeing customer satisfaction by ensuring high-end customer services, listening to the voice of the customers, resolving customer’s complaints and providing advice and recommendation based on customer needs.

Performed administrative tasks to include minutes, scheduling, and reports.

Planned and coordinated travel itineraries for clients and out-of-town guests consisting of hotel, meal and car reservations including day/night event reservations.

Interrelated Financial Services, Paradise Valley, AZ Operations Project Manager, June 2016 – October 2016

Generated marketing leads to ensure success and fiscal viability of the firm.

Prepared Microsoft Excel financial reports for the firm including profit and loss statements balance sheets, income statements, yearly overhead rate calculations, and monthly billing reports. Arhaus Furnishings, Scottsdale, AZ

Interior Design Specialist, May 2015 – August 2016

Coordinated between client's needs and my perspective, through advising costumers on the interior design factors, such as space planning, layout, and utilization of the furniture and accessories based on their needs and requests.

Performed all aspects of business operations including accounts payable, accounts receivable, phone calls, paperwork, placing orders with vendors, and financial analyst using QuickBooks.

Maintained valuable relationships with my clients by developing strong bonds and exceeding expectations which advanced to referrals and repeat business.

Oakland Nursery, Dublin, OH

Lead Sales Associate, October 2013 – July 2014

Acted as a liaison between clients and management by responding to customer inquiries and supervising different departments.

Recognized for ability to quickly establish rapport with customers, up-sell products and build a loyal clientele.

Consistently achieved figures above company standard associate sales average. Annunciation Greek Cathedral, Columbus, OH

Director of Youth Ministry, September 2004 – August 2010

Created a Youth Ambassadors Leadership Program to institute a forum for students to discuss strategic goals of youth ministry, and submit proposals to the Senior Pastor for review and approval.

Conceptualized and presented a proposal to launch an After-School Program as a community outreach approach for children 7-18 years old.

St. Andrews Greek Orthodox Church, Chicago, IL

Director of Youth Ministry, August 1998 – August 2003

Planned and organized outreach activities and fellowships to include youth retreats, youth lock-in, outreach, vacation bible school, and sports activities.

Conducted quarterly meetings with parents concerning progress of youth program/documented outcomes/suggestions, etc.

Managed and maintained the program budget and many project budgets successfully. 14127 N Del Cambre Ave ac6bxh@r.postjobfree.com

Fountain Hills, AZ 85268 614-***-****

The Garden Tableau Floral Design, Champaign, IL – Powell, OH Proprietor, May 1993 – August 2003

Created and sustained top-producing relationships with customers and business partners.

Scientific and aesthetic knowledge of blooming plants, fresh foliage plants, and fresh flower varieties.

Decorated halls and private rooms for parties of various scales. Todd Hall Elementary School, Lincolnwood, IL

Special Education Teacher, May 1998 – August 1998

Developed and implemented comprehensive lesson plans for the Lincolnwood Public School curriculum.

Identified, selected, and modified resources to meet student's diverse needs to vary lessons and consolidate concepts.

Increased students' understanding of the curriculum and increased grade point average. Julia S. Molly Education Center, Skokie, IL

Special Education Teacher, May 1998 – August 1998

Created and implemented Individualized Education Plans and Behavioral Programs.

Coordinated After School Tutoring and Community Outreach Programs.

Enhanced lessons using Smartboard technology and educational computer software. The Boston Children’s Museum, Boston, MA

Director of Programming, September 1997 – January 1998

Facilitated community involvement with special events inviting local clergy, businesses, schools and non-profit organizations on property, creating a network of referral sources

Continuously sought opportunities to generate revenue and expand customer base (i.e. developed special needs class, increased Parent Survival Nights and Camp sessions, and created promotions for priority enrollment)

Worked with children from the ages of 4-18 with academic, behavioral, or social challenges. Northwest Indiana Special Education Cooperative, Crown Point, IN Director of Programming, August 1990 – August 1998

Collaborated with school administrators, parents, and teachers in designing and implementing individualized education plans for students.

Led professional development for 10+ special needs educators on student engagement and differentiation.

Created presentations, handouts, and slideshows to communicate with staff members and parents of special needs students.

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