Receptionist

YN

SKILLS

Resilience.

Teamwork.

Computer literacy.

Attention to details.

Customer service orientation.

Ability to handle pressure.

Communication and Interpersonal skills.

Good listening skills.

Empathy.

VALERIE N KAFU

RALEIGH, NC, 27609

***********@*****.*** 919-***-****

HOUSEKEEPER. SPRINGMOOR LIFE CARE RETIREMENT COMMUNITY. 04/2018-PRESENT.

Dusting and polishing furniture.

Sweep and mop the bathroom floor.

Clean the sink, mirrors, walls, beds, closet doors and tables.

Vacuuming the rooms and emptying trash.

Clean the windows and window sills.

Respond to emergencies in different rooms.

Dusting the photos.

CREW MEMBER. MCDONALD’S CORP. 02/2017-09/2017. NORTH CAROLINA.

Prepare food and drinks.

Clean the restaurant.

Help customers by making recommendations.

Take customers’ orders.

Operate the cashier through the ordering process.

Run the drive-thru.

Ensure quality.

COURTESY CLERK. KROGER CORP. 02/2017-02/2017. NORTH CAROLINA.

Bagging groceries.

Retrieve carts from the store and the parking lot.

Clean spills in the store.

Help customers take the goods to their cars.

Arrange products on shelves.

Providing information with customers.

COMMUNITY ORGANIZER. CCDHR. 09/2016-12/2016. KENYA.

Provide counseling to clients.

Settle disputes of clients.

Unite people to work together to solve social problems.

Take part in decisions concerning the neighborhood or the organization.

Help the neighborhood in developing their living conditions.

Take part in volunteer work in the community.

Develop relationship with the rest of the community so to ease our work.

SALES ASSOCIATE. JADE COLLECTION. 08/2016-12/2016. KENYA

Collect payments.

Stock merchandise.

Interact with customers.

Maintain the store neat and clean.

Offer information about products to customers.

Price checking items.

RECEPTIONIST. BOMA INN HOTEL. 09/2015-12/2015. KENYA

Handle room reservations.

Handle room billings.

Completing procedures when guests arrive and leave.

Answering questions.

Dealing with special requests from guests.

Assigning rooms to the guests.

Dealing with complaints and questions.

Taking and passing messages to guests.

SALES ASSOCIATE. NAKUMATT SUPERMARKET. 05/2014-12/2014. KENYA

. Stock shelves.

Provide outstanding customer service.

Respond to customers’ questions

Clean the store.

Direct customers to merchandise within the store.

Maintain an orderly appearance throughout the sales floor.

Make recommendations on merchandise to customers.

OBSERVER. ELOG. 02/2013-03/2013. KENYA.

Oversee preparations at the assigned polling station and make sure that all ballot boxes are empty before the voting process begins.

Interview some voters regarding their experience and their expectations from the process.

Watch everyone and everything to ensure that no rigging is done.

Put down all the information about what I observed the whole process.

Put down the results after counting the votes.

RECEPTIONIST. AMPATH. 01/2013-08/2013. KENYA

Answering and routing phones.

Keeping paperwork organized.

Greet patients.

Schedule appointments.

Call patients to remind them of their appointments.

Handling billing where necessary.

EDUCATION

COMMUNITY DEVELOPMENT • MOI UNIVERSITY • 09/2013-PRESENT. KENYA

I’m pursuing a 4 year degree in Bachelor of Arts and Social Sciences. Community Development is my major and Sociology is my minor.

HIGH SCHOOL DIPLOMA • MOI GIRLS’ HIGH SCHOOL, KAMUSINGA • 02/2009-11/2012. KENYA

My major was Business and Religion was my minor.

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