Executive Assistant Office

Colisha Freeman *** Patrick Henry Drive Ruther Glen, VA 22546 804-***-****

**************@*****.***

PROFESSIONAL PROFILE:

Over 20 years of federal government (contractor) experience in providing supervisory, executive assistant, office management, logistical, administrative, and program support to the Department of Defense, Department of State, General Services Administration, Department of Homeland Security, Department of Transportation, Caroline County Public Schools, Union Bank and Trust, and Geico Insurance company. Job skills also include, but not limited to Executive Assistant, Program Support Specialist, Office Manager, Administrative Assistant, Space Management Assistant, Records Supervisor, substitute teacher, teacher assistant, bank associate, and insurance claims specialist. Deemed as a valued team player, with strong management, analytical, and communicational skills. Well-organized, reliable, loyal, and results-oriented individual with exceptional leadership, office management, administrative, customer service, event planning, project coordinating, technical, leadership, and interpersonal skills. Motivated enthusiasts, trainer, coordinator, teacher, community activist, and organizer. Proficient in the use of the Microsoft suite of tools including Word, PowerPoint, Access, Office, Excel, and Publisher. Works extremely well in setting priorities and meeting deadlines. Holds active Secret Clearance.

EXPERIENCE:

Executive Assistant November 2017-Present Department of Transportation, FAA Randa Hayes, Director(Acting) FAA/Air Traffic Organization 202-***-****

Operates as Executive Assistant to the Vice President, Deputy Vice President. Implement division’s procedures and practices to be used by staff. Complete data calls as necessary

Multi-tasks and uses independent judgment to determine priorities among heavy volume of email, phone calls, meetings and other demands on department attorneys and legal staff

Manage day-to-day administrative operations, to include processing correspondents, calendar management, conference room coordination, supply inventory, manage front office operations on behalf of the Vice President and Deputy Vice President.

Process all HR related documents and memos and forward to respective personnel

Works with building logistics, computer IT, building maintenance, and telephone contractors to bring new personnel onboard, and rebuild office space. Ensures that office equipment is updated and in good working order and coordinates repairs, as needed

Manage and track taskers to ensure all deadlines are met in a timely manner

Maintains office supplies inventory by checking stock to determine inventory levels, anticipating needed supplies, evaluating new office products, placing and expediting orders for supplies, and verifying receipt

Provide seamless and efficient transition between simultaneous projects and other matters while maintaining a high level of professionalism and timely follow through

Executive Assistant July 2012-November 2017 Department of State Michelle Sparrow-Walker, SES, Director IRM/OPS/SIO 202-***-****

Operates as Executive Assistant to the Senior Executive Service (SES) Director, and Deputy of IRM/SIO Division. Implement division’s procedures and practices used by staff. Complete data calls as necessary

Assist in supporting, coordinating, and monitoring the Caribbean Summit held at the Department of State which was headed by Vice President Biden, The Secretary of State and the heads of the Caribbean Nations, the G-20 Anti-Corruption Working Group Meeting which was also headed by White House officials and The Secretary of State, and the U.S.-China Strategic and Economic Dialogue and Consultation on People-To-People Exchange, and also the Counter ISIS Ministerial that was held by top White House officials, Secretary of State Rex Tillerson, other World Leaders, to include one of the Prime Ministers

Provides status/updates to senior staff of any/all technical outages of servers that are controlled by IRM within the Department of State

Supervise Event Planning Committee for all of the division’s events (food, decorating, logistics, entertainment, and flier distribution), team building exercises, retirements, etc. Execute the divisions spending for each event according to a strict budget.

Manage daily schedule of engagements of the Director. Controls Director’s appointments with authority for commitments of times. Collaborate with 4 Admin Assistants to coordinate meetings, and disseminate workflow between Director and six Division Chiefs within the division. Manage administrative matters, schedule travel arrangements, appointments, and visits; process travel documents; coordinates administrative projects; conducts research, gathers data and prepares reports; prepares and reviews correspondence, identify appropriate protocols and contacts, and provide resolution and innovative approaches to improve operational practices and procedures. Ensure that travel arrangements for the Director are in place to attend meetings/special events outside of the building. Recommends operating procedures to improve workflow to ensure consistency and accuracy of methods of operation and professional protocol. Anticipates the needs of the Division and respond with options for consideration for improving workflow. Briefs and provides Director with read ahead information prior to meeting with the D/CIO and/or CIO. Ensure video conferencing and technical equipment is available and operational to conduct meetings with Director and all other subordinates. Orchestrates all travel needs. Airline, hotel, and/or car rentals for Director and Senior Level Officials.

Provide oversight for the dissemination of documentation, correspondence, and other communication vehicles and secure additional information as needed. Manages and maintains office filing system. Identifies and analyzes a variety of factual and/or procedural problems and resolve them intact and with diplomacy. Ensures priorities and deadlines are met on a variety of administrative programs and/or projects. Makes logistical arrangements for meetings and conferences, coordinates all administrative and quasi-technical correspondences on behalf of the Front Office. Gathers background data, identifies and obtains missing information, ensures proper coordination, and continually updates recurring briefings. Establishes controls and develop processes to monitor the dissemination of sensitive information and documentation and apprise leadership regarding pertinent issues affecting the office. Regulates timely execution of internal and external tasking, to include preparing for meetings and special events. Serves as principal liaison between the Chief and personnel from subordinate offices.

Records Management Supervisor April 2012-June 2012 General Services Administration, USIS Corporate Headquarters, 888-***-****

Supervised staff in the records management office. Pioneered in converting paper contracts to digital before the deadline with minimal instruction, and equipment. Responsible for staff and overall operation of the record contract office. Strengthened staff’s counter ability, reorganized workflow to prioritize daily operation of Content Management. Spearheaded housing all contracts for each of the federal government agencies. Oversaw and monitored records database administration, image correction systems updates and conversion. Facilitated weekly meetings with senior project manager and government supervisor to discuss status, progression, and achievements of our taskers. Transcended in meeting our deadline of the conversion of paper contracts to electronic form. Strengthened staff in their roles and responsibilities by utilizing each person’s skills/ strengths with meeting our overall goal and mission in the Contract Record Center, which led to our office superseding in meeting our goal of paper to electronic files conversion before the deadline. Motivated staff to tackle areas of weakness by encouraging a positive work environment, balance work and life, set and achieve goals, and provide accountable and celebratory achievements for goals exceeded.

Executive Assistant September 2010-March 2012 Department of Homeland Security, Howard McMillan, Verification Division Chief 202-***-****

Served as Executive Assistant to the SES-Division Chief, Deputy, and Chief of Staff of the Verification Division. Manage daily schedule of engagements of the Chief, and Deputy. Manage and schedule calendars, make appointments, control access, prioritize documents, and manage other types of correspondences for action. Provide oversight for the dissemination of documentation, correspondence, and other communication vehicles and secure additional information as needed. Ensure priorities and deadlines are met on a variety of administrative programs and/or projects. Gather background data, identify and obtain missing information, ensure proper coordination, and continually updates recurring briefings. Manage administrative matters, schedule travel arrangements, appointments, and visits; process travel documents; coordinates administrative projects; conducts research, gathers data and prepares reports; maintains information regarding issues and problems on behalf of manager; prepares and reviews correspondence, identify appropriate protocols and contacts, and provide resolution and innovative approaches to improve operational practices and procedures. Prepare for senior-level visitors by ensuring security clearances, building access, and escorts are available to visitors as needed. Ensure that travel arrangements for Division Chief are in place to attend meetings/special events outside of the building. Recommends operating procedures to improve workflow to ensure consistency and accuracy of methods of operation and professional protocol. Brief and provide Chief with read ahead information prior to meeting with the Director of USICS. Coordinates interviews for GS-14/15’s for possible job opportunities. Ensure video conferencing and technical equipment is available and operational to conduct meetings with Chief, Deputy, and Chief of Staff and all other subordinates

Orchestrated and executed logistical arrangements for Offsite Conference and meetings for senior leadership. Served as point of contact for all staff coming from various DHS offices around the world (about 120 people) to attend a 3- day conference headed by senior leadership of the Verification Division. Met with The National Conference Center onsite personnel to discuss lodging, meals, transportation, and set up for meetings. Created and assembled all welcome packages, check in roasters and conference information to all employees attending offsite conference. Developed/edited all administrative and quasi-technical correspondences on behalf of the Front Office. Serve as principal liaison between the Chief and personnel from subordinate offices. Provide oversight for the dissemination of documentation, reports, correspondence, and other communication vehicles and secure additional information as needed. Regulate timely execution of internal and external tasking, to include preparing for meetings and special events. Establish controls and develop processes to monitor the dissemination of sensitive information and documentation and apprise leadership regarding pertinent issues impacting the office

Program Support June 2008-September 2010 Department of Homeland Security, USCIS. Karl Brimmer-PEO Chief, 202-***-****

Assist in serving as office lead for all matters related to human resources, staffing/ recruitment, logistics, the ordering and placement of office equipment, and furniture. Coordinate purchasing requests. Created a conference room within our suite and met with technicians to establish connectivity of computer/telephone systems. Maintain and track required inventory of supplies and computer equipment. Maintain the division travel and training calendar. Establish/produce schedules for planning, coordination and accomplishment of work and/or work flow process. Initiate action to insure compliance with current DHS/USCIS acquisition procedures and policies. Assign data calls to staff and follow up to ensure task meet the deadlines. Work with management to identify training needs and plans for each employee. In process all new employees coming into the division. Perform time and attendance for staff. Work to achieve project objectives within established parameters Organize workflow by reviewing correspondence and determining importance before distributing to Chief. Prepare interoffice communications, memoranda, and confidential reports as directed by Special Projects Division senior management. Support technical meeting setup and cleanup including making provision for refreshments and coordinating Audio/Visual and security needs

Managed and coordinated Audio/Visual and meetings. Develop, recommend, and implement budgetary and financial policies concerning the various projects within and serviced by the branch. Assist in managing service-wide inventories in accordance with the policies set forth by the Asset Management Branch. Assist in management of the Continuity of Operations (COOP)/ Emergency Preparedness

Organized workflow by reviewing correspondence and determining importance before distributing to Chief .Prepare interoffice communications, memoranda, and confidential reports as directed by Special Projects Division senior management. Work with management to identify training needs and plans for each employee. Support technical meeting setup and cleanup including making provision for refreshments and coordinating Audio/Visual and security needs. Prepare interoffice communications, memoranda, and confidential reports as directed by Special Projects Division senior management. Work with management to identify training needs and plans for each employee

Office Manager October 2007-June 2008 Department of State, Consular Affairs Creative Information Technology Inc, Arlington, VA Dave Pizzano, Division Director, 703-***-****

Maintain the division travel and training calendar. Researches, reviews, evaluate, and integrate data to complete projects and briefings in a timely and accurate manner. Assist personnel in hiring process to fill Office Manager Position. Train Corporate Receptionist on providing support to staff. Maintain and tracking the required inventory of supplies and equipment. Ensure the timely maintenance of all division printers, copiers and fax machines. Track the timely preparation and submission of employee award recommendations

Ensure the timely completion of travel arrangements (pick up tickets, reserve hotels, rental cars, conference sign-up, country clearance), and processing of travel orders and travel vouchers. Manage personnel administration activities, including security clearances, training requests, tracking of HR requests, new employee sign-in, sign-out, and Emergency Contact Form. Draft and manage correspondence, including draft reports, Division Phone List, Office Files, Service Requests, sort and distribute of mail and credit card statements. Receive, sort, and shred classified/unclassified telegrams. Validate, assign, and track actions on tasks and projects. Serve as SE Division Lt. Warden, also CPR certified

EDUCATION:

Germanna Community College, Fredericksburg, VA AAS-Criminal Justice (Candidate)

Certificates in the following courses/Training:

Policy for Acquisition Management

Emergency Management

FFMS

Work Breakdown Structure (WBS)

ITLM vs. SELC

CCRM

Acquisition

Contact this candidate