Administrative Assistant Office
Resume:
Claudia Callander
**** ******** ****, ****, ** **450
*******.**********@*****.***
Professional Summary
Reliable, success-driven and competent professional with 10+ years administrative experience in diverse office environments. Highly efficient and well established in environments that are fast paced and challenging. Strive to understand client needs and provide them with exceptional results. Dedicated to utilize earned skills in the field of administration by working efficiently and consistently
EXPERIENCE
Office Administrator August 2016 - Present
Weichert, Realtors – Wayne Murray Properties Houston, TX
• Function as an administrative assistant to over 20 agents for 2 branch offices
• Conduct new agent orientation
• Coordinate meeting schedules, calendars, emails and any other projects assigned.
• Develop office agenda for weekly sales meetings
• Maintain and update property files on transactions
• Use company software programs and MLS to input data
• Monitor office operations and troubleshoot to resolve conflicts
• Order and maintain office supplies
• Handle basic office duties such as answer phone, fax, email and scanning, etc. Front Desk Administrative Assistant (Consultant - Koch Supply & Trading) November 2015 - July 2016 Primary Services, Houston, TX
• Provided excellent customer service to internal and external customer
• Maintained a clean and presentable reception area
• Received guest for a trading floor of 200 employees and routed them appropriately
• Acted as a liaison between the office and building management regarding access cards, suite request and safety issues
• Maintained and reverted all office correspondences (mail, courier, phones)
• Ordered and maintained various office and kitchen supplies
• Coordinated with IT regarding technical equipment issues
• Managed 17 conference room and posted schedules
Administrative Office Assistant (Consultant - Atwood Oceanics) August 2015 – October 2015 Primary Services, Houston, TX
• Received guest and routed them appropriately, functioned the receptionist
• Answered, screened and forwarded incoming calls and provided information as needed
• Managed all mail and courier services
• Ordered and maintained the upkeep of kitchen/break room and office supplies
• Performed routine maintenance to printers
HR Administrative Assistant April 2008 – May 2015
The Water Authority, Cayman Islands
• Assisted staff with routine HR related questions. Served as first point of contact for employees
• Arranged meetings and scheduled interviews as a part of recruitment process
• Prepared new hire orientation packets
• Assisted with insurance and benefits enrollment
• Participated in organization employee wellness programs
• Attended professional development seminars with supervisors annually to report new changes in the HR field and overall methods that may benefit the company policies or procedures
• Offered accurate record keeping of employee vacation and leave
• Prepared annual reports for accrued vacation
• Created job vacancy adverts for posting on company website and local media
• Managed, organized and updated files
• Handled discrete information related to employee relations, performances, appraisals, confidential issues and other sensitive HR-related matters
• Responsible for employee training coordination
• Researched and booked travel
• Coordinated community involvement/charities
Utility Billing Assistant May 2007 – April 2008
Water Authority-Cayman
• Edited and processed customer utility bills for accuracy verification for billing
• Prepared month-end billing and reports
• Executed complex invoices in a timely manner
• Researched and responded to customer inquiries regarding billing issues Eligibility Assistant January 2007 – April 2007
Cayman First Insurance
• Assisted with verification and enrollment of medical insurance applications
• Performed clerical and administrative functions to maintain customer data Operations Agent October 1997 - January 2007
FedEx Express
• Responsible for accounting calculation of import taxes for dutiable items
• Prepared invoices for tax collection
• Liaised with local and international clients
• Assisted with the preparation of government required documents for the importation of taxable items EDUCATION
John Gray High School, Cayman Islands
High School Diploma, June 1999
Certifications: Creating a Service Mentality Internally & Externally, Time Management & Productivity, Business Writing Basics Seminar, LAC DTRC Course, LAC “Soft” Skills SKILLS
Excellent interpersonal and communication skills
Strong time management and organizational skills
Demonstrates the ability to work independently and in a team environment Proven ability to maintain high level off accuracy Strong research capabilities
50 wpm typing speed, 10-key by touch
Comprehensive knowledge MS Word, Excel, PowerPoint, Outlook, Cisco IP Phone
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