Employee Relations Human Resource

ELIZABETH (LIZ) A. SNYDER, PHR, SHRM-CP

Cell: 317-***-****

Email: ***.*********@*****.***

**** ******* *****, ************, ** 46227

SENIOR LEVEL HUMAN RESOURCES PROFESSIONAL

High-energy Human Resource Professional with broad experience as a strategic business partner advancing organizational goals. Proven leader and change champion who is resourceful, adaptable, innovative and known for integrity and excellence. Demonstrated success at developing talent and aligning human capital with company mission and strategies.

Strategic Planning – Talent Management – Employee Engagement – Training & Development – Employment Law – Multi-location Operations – Recruiting -– Organizational Development – Employee Relations – Benefits & Compensation – Risk Management – Performance Management – Diversity Initiatives – Compliance – EEOC – HRIS – Culture Building – Affordable Care Act –

Mergers & Acquisitions

PROFESSIONAL EXPERIENCE & KEY ACCOMPLISHMENTS

DIRECTOR OF HUMAN RESOURCES AND PROFESSIONAL DEVELOPMENT

2015-Present AYS, Inc. $6 million provider of out-of- school educational programming, Indianapolis, IN

Report to the CEO and serve on Executive Team. Responsible for strategic initiatives and HR and Professional Development supporting multiple work sites

Serve as strategic advisor to CEO and Executive Team on organizational realignment to improve efficiency and accountability

Contributed to creation of new three-year strategic plan and responsible for key objectives including employee engagement, performance management process redesign and leadership training

Implemented new recruiting process including improved tools, supervisor training and creation of internal hiring committee for improved collaboration on talent acquisition and management

Serve as contributor to organization budget process including responsibility for annual department budget creation and management

Partnered with department leadership to revise all job descriptions and implemented process for on-going review

Performed compensation review, revising ranges for program level positions and implemented market pay adjustments

Responsible for department compliance with various state licensing requirements and Council on Accreditation

HUMAN RESOURCES CONSULTANT

2014-Present Snyder HR Consulting- Providing strategic and tactical support to organizations needing a wide-range of Human Resources solutions.

Providing HR services to clients including reviewing/revising employee handbooks and employment contracts, providing employee relations and benefits consulting, and writing job descriptions and implementing talent acquisition strategies

Sub-contracting for other HR consulting firms completing HR projects for various companies

VICE PRESIDENT OF HUMAN RESOURCES

1999-2014 Damar Services, Inc. - $43 million provider of residential, educational and support services for persons with developmental disabilities, Indianapolis, IN

Reported to the President. Served on Executive Committee providing input on strategic planning, budgeting and overall operations for the agency. Managed all HR functions, systems, and programs. Served as a trusted advisor to all levels of leadership.

Planned Corporate Strategy with executive colleagues and implemented policies, procedures, and compensation structures to support organizational development and growth.

Created and grew a professional HR Department (7 team members) combining separate functions into an integrated and progressive unit with state-of the art Human Resource Information System (HRIS) technologies to accommodate future growth.

Managed HR Systems and recruiting processes to grow the organization from 230 employees to almost 500 in less than 5 years, 900 employees in 12 years.

Implemented a self-insured medical plan and enhanced the overall benefit program’s effectiveness and reduced costs through better contracts with providers. Well versed in healthcare reform issues and the Affordable Care Act.

Improved overall process for managing employee relations issues, complaints, and conflicts resulting in a 98% success rate on legal challenges and EEOC complaints. Kept any settlement costs to a minimum.

Led interdisciplinary project team in selection of a new HRIS/payroll system to manage licensing growth and to track additional educational requirements from 4 licenses per annual cycle to 16 licenses. This corresponded with rapid program growth that required new staff competencies and additional state regulatory requirements.

Implemented and automated a new recruitment processes to expand talent pool of candidates that allowed for rapid organizational growth and developed a pipeline of talent to maintain programming and service demands.

Established a staff development committee to address employment, policy and organizational matters to promote an engaged and productive workforce and culture.

Directed HR’s role in achieving Council on Accreditation (COA) certification through adoption of nationally recognized best practices and outcome tracking requirements.

Successfully managed recent budget reductions required by diminishing state funding through skillful staff reductions that maintained service and quality levels, by negotiating better vendor contracts.

Implemented more cost effective methods for archiving required HR records saving the organization over $50,000.

DIRECTOR OF HUMAN RESOURCES

1998-1999 Budget Group, Inc. (Budget Rent A Car) - $3 Billion Transportation Company, Chicago, IL

Reported to the Vice President of Human Resources for two subsidiaries: Budget Transportation Sales and Premier Car Rental in Indianapolis, IN. Responsible for implementing corporate human resource strategies to drive business results through people capability for 2800 employees in 25 states.

Directed the relocation of Premier headquarters from Cleveland, OH to Indianapolis, IN saving 200k annually.

Recruited and re-staffed 80% of the corporate office positions in a new marketplace, serving as move and facilities coordinator.

Integrated various human resource functions, policies and practices into BGI global structures to include key projects in benefits, salary administration, employee handbooks, worker’s compensation, and unemployment and recruitment efforts.

Partnered with VP of HR in guiding organization through downsizing, saving $2 million in labor costs annually.

Partnered with Director of Training to establish in-house management training program that addressed company capability needs in performance management, interviewing skills, and sales associate skills.

HUMAN RESOURCES MANAGER

1994-1998 Apartment Investment & Management Co. (AIMCO) formerly NHP, Inc., a national property management company, Indianapolis, IN

As a result of the purchase of NHP by AIMCO, many HR functions were moved to our Indianapolis office as secondary corporate location. Responsible for staffing HR department to accommodate the merger transition and service employees in the Eastern United States. AIMCO has properties and offices nationwide with approximately 8000 employees.

Previous HR positions with First Merchants Bank, Muncie, IN

PROFESSIONAL AND COMMUNITY INVOLVEMENT

Immediate Past President of Dance Kaleidoscope Board of Directors

Member of Pass the Torch for Women Advisory Board

Member of Ball State University Human Resources Advisory Board

Member of Society for Human Resources Mgt. (SHRM) and Indy SHRM

EDUCATION AND CREDENTIALS

Bachelor of Arts in Finance with Spanish Minor- Ball State University, Muncie, IN

Professional in Human Resources Certification (PHR)

Society for Human Resource Management certification (SHRM-CP)

Certified in Predictive Index (PI)

Certified Mentor by Pass the Torch for Women

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