Cynthia (Cindy) A. Lemoine

**** ****** **., ***. *, Lebanon, IN 46052 317-***-****

ac6bl4@r.postjobfree.com, https://www.linkedin.com/in/cynthia-lemoine-34b37118/

OBJECTIVE

Healthcare documentation specialist with 20 years’ experience seeks a full-time position, preferably remote/telework, in healthcare or customer service for an employer committed to quality and patient/customer satisfaction.

CREDENTIALS

Certified Medical Transcriptionist (CMT), Association for Healthcare Documentation Integrity, 10/2010 to 10/2013.

EDUCATION

Medical Transcription Education Center (MTEC), 2006-2008, scoring 98%.

EXPERIENCE

Mayo Clinic, remote, Healthcare Documentation Specialist, 11/2016 to present

Integrity HD, remote, contractor medical transcriptionist, 02/2017 to present

Nuance Transcription Services (formerly Accentus/On~Time Transcription), remote Medical Language Specialist, 10/2005 to 11/2016

St. Vincent Heart Center of Indiana, Indianapolis, IN, In-house medical transcriptionist, 08/1999 to 07/2002

Transcription QD, Zionsville, IN, Subcontractor MT, 01/1998 to 08/1998

Transcribe and edit medical records across all specialties and document types (Mayo Clinic, Integrity, Nuance). Facilitate transition to new EMR via chart validation and abstraction (Mayo Clinic). Transcribed all major work types for hospital inpatients and clinic patients for large cardiology clinic (The Care Group). Transcribed medical records for family practice and orthopedic accounts (Transcription QD).

05/1995 to 01/1998 St. Vincent Hospital, Indianapolis, IN, Switchboard operator, surgical unit secretary

Directed calls for visitors, patients, staff, and physicians for several facilities via switchboard and answering service. Verified patient information prior to procedures and maintained chart during stay. Counseled patients on billing options.