Isabel Nunez-Zuniga

Ph: 520-***-****

ac6bjs@r.postjobfree.com

**** * *** ***** **

Tucson, Arizona 85705

SUMMARY:

Isabel is a proactive person who likes to learn and be challenged. She is very committed to the endeavors she starts which translate into a person that will be looking to grow within the company acquiring the required knowledge that each position will provide to use it on her career development. Isabel has professional experience performing clerical tasks.

SKILLS:

●Native Spanish language

●English intermediate level

●Clerical tasks

●Writing

●Reading Comprehension

●Customer Service

●Manage word, excel, power point

●Perform 10-key by touch data entry and typing with speed.

EXPERIENCE:

International Collection Systems, AZ 85715 August 2017-Dic 2017

Data Entry information in the systems, where the agency collection has the register his database.

Set up and manage paper and electronic filing systems, recording information, updating paperwork, and maintaining documents, such as attendance records, correspondence or other material.

Scanning documents and save this in the system.

Locate and attach appropriate files or incoming correspondence requiring replies.

Entry and register the payments received from the customer money order, checks, cash in the systems.

Entry the payments the customer made in the web site (credit card) in the systems.

Make copies of correspondence or other printed material.

Make calls to the people (speak Spanish) whose have pending balance

And receive payments through the phone.

Macy’s Town Center, Sandy, UT 84070 March 2017- July 2017

Assist customers. Use of proprietary devices and applications; proactively create enhanced shopping experiences through the heightened use of tools, technology and collaboration

Determine customer needs based on personal features and other customer preference related factors

Demonstrate knowledge of store products and services to build sales and minimize returns

Maintain a professional attitude with sincerity and enthusiasm reflecting Macy’s commitment to our customer.

Be knowledgeable of and perform sales support functions related to POS procedures

Regular, dependable attendance & punctuality.

TJ Maxx, Draper, UT 84020 October 2016 – February 2017

Assist customer and response quickly the requirements of the customers.

Help the customer and give the correct information.

Offer the credit card of the store.

Establish and maintain great customer relationships.

Get out the new merchandise on sales room.

Keep the organized and clean the store associate.

Local Development Unit, City Hall of Punta Arenas, Chile

Jun 2004 – Sep 2008

●Front desk and public relations: provide information about projects to SME (small and medium sized enterprises).

●Use computer for various applications, such as databases management or word processing, excel and power point.

●Coordination of multiple SME projects, supporting them with services and goods,

●Coordination and execution of workshops related to accounting and marketing for the SME.

●Set up and manage paper and electronic filing systems, recording information, updating paperwork, and maintaining documents, such as attendance records, correspondence or other material.

●Act as telephone receptionist providing information over the phone as well as performing call transfers and taking messages.

●Set up and manage paper and electronic filing systems, recording information, updating paperwork, and maintaining documents, such as attendance records, correspondence or other material.

●Make copies of correspondence or other printed material.

●Compose, type, and distribute meeting notes, routine correspondence, and reports.

Sub-secretary in The Enterprise Port, Recursos & Asociados, Punta Arenas, Chile

Feb 1997 – Dec 2003

●Use computer for various applications, such as databases management or word processing, excel and power point.

●Answer telephones and give information to callers, take massages and transfer calls to appropriate individuals.

●Create, maintain, and enter information into databases.

●Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as correspondence, accounting system or other material.

●Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.

●Complete forms in accordance with company precedence.

●Maintain scheduling and event calendars.

●Schedule and confirm appointment for clients, customers or supervisors.

●Make copies of correspondence or other printed material.

●Locate and attach appropriate files or incoming correspondence requiring replies.

●Operate electronic mail system and coordinate the flow of information, internally or with other organizations.

●Compose, type and distribute meeting notes, routine correspondence.

EDUCATION:

International Business Associate Degree

Nov 1994

Inacap

Punta Arenas, Magallanes and Chilean Antartic Region.

English as Second Language (ESL070 – ESL080)

May 2016

Pima Community College- Down Campus

Tucson, Arizona

Liberty Tax Services

Oct 2017 – Dec 2017

Tax preparer class

Tucson, Arizona

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