Dear Hiring Manager,
Thanks always for your time. I am writing to show my interest in the position “Project Manager”.
During the past 20 years, I have been working in Walmart IT, providing systems solution to support customers. With broad knowledge of supply chain systems and retail business (logistics, warehouse, merchandizing, replenishment, Purchasing, POS, etc), I am very good at trouble-shooting, process engineering, identifying opportunities for continuous improvement.
I had the project experience to integrate Manhattan Warehouse system into Walmart environment to provide a systems solution to UK online Grocery Fulfillment Center
Customer places order online
Order flows into Manhattan Warehouse System and get fulfilled in the fulfillment center
Home delivery to customer door step
This is a two years, over 2m budget project
The ERP system that I just finished in ProcraftCabinetry Inc is also focused on warehouse management
Inventory control processed enhanced - planned cycle counting based on pre-defined priority of a product; counting difference beyond threshold requires manager approval; no movement report (no sales) is used to correct overstock items
Control in place that no wrong product will be able put into a shipment for a customer, and if a shipment misses a product, Bill of Loading will not be able to print unless approval is obtained for back order
EDI interface with 3rd party transportation company to get freight
Stocking locations are optimized and material pulling efficiency is improved
Purchase activity forecast by history data, thus human error was eliminated
It is my next career goal to work for companies like YOURS to help improve day to day efficiency. If offered an opportunity, I will definitely add diversity and value to the team to maximize the team performance through my passion to succeed:
1.More than 10-years proven track record in retail IT (both Application and Infrastructure) project management
Familiar with Waterfall and Agile project management methodology
With excellent ability to multitask, I can manage multiple tasks/projects simultaneously to meet deadlines
I can manage remote resource effectively
Very good sense of business principles and process, quick to fit into a new business area
Self-motivated, goal-driven
High level personal ownership and commitment
Most importantly, I am self-motivated, goal-driven, need limited or no direction to put the necessary resource together for a goal
2.My experience as a Business Systems Analyst and a developer enables me to roll up sleeves and help the team when needed. Able to write programs with Java Script, CSS, VB, VBA, SQL, etc3
3.Very extensive skill in data analysis, trouble-shooting and Problem solving -- Able to look beyond the phenomenon, see the real problem, make simple the “seem to be complicated issue” and get things done fast
-Pull data from the database to identify potential business opportunities, generate dashboard, scorecard and customized reports, etc
-Using not “associated” facts to identify system issues and find the fix
4.Very familiar with relational database design, MS access, VBA, etc. Above intermediate level with SQL, pulling data from database (Teradata, MS SQL, DB2, etc) for analysis, issue trouble-shooting, application validation (QA test) and reporting purpose
5.Below middle level AS400 system knowledge
6.Very good at bridging between business and technology, mapping business issues and opportunities into systems requirement for an ultimate systems solution that brings efficiency, process improvement and direct dollar payback
Speak the business language
Ask the right question
Identify the real issue, and translate into program business requirement documentation
Delivery the right solution
My experience with Walmart as a functional team leader, Customer Relationship Manager, developer, international culture and bilingual language skill – Chinese and English will add extra value
For more details, see my attached resume that follows.
Look forward to hearing back from you.
Yours,
Robert Wang
Robert Wang
Bentonville, AR 72712
479-***-**** • **********@*****.***
Project Management and Solution Delivery
Multifaceted technical career with more than 10-years track record of innovation and success in IT project management and systems solution delivery. Professional, creative, flexible with proven analytical skills; Adept at researching and crafting award winning project management campaigns; Diversified skills including client relations, team building, business requirement, and administrative support; Excellent phone and digital communication skills; Able to direct multiple project/tasks effectively and manage a team with members physically located in different locations
Core Competencies and Skills:
Full Life Cycle Project Management (Agile and Waterfall)
Knowledge and understanding of business principles, processes and technology – bridging between business and technology
Client Relationship Management
Troubleshooting and Problem Solving
Programming language (SQL, VBA, MS Access, HTML, CSS, Java Script), QLIK
Tools -- LeanKit, Clarity, Remedy, Jira, HP ALM
AS400
MS Office (Excel, Word, Powerpoint, etc), Visio, Sharepoint
Work Experience
Project Manager of Information Systems Department (Oct 17 ~ So far)
ProcraftCabinetry Inc
Nashville, TN 37211
Coordinate corporate resource, Responsible for a new ERP system implementation; provide system functions and controls to improve warehouse inventory accuracy, reduce human errors in shipping and order fulfillment
Project Manager
(Feb 2010 – Aug 2016)
ISD PMPS, Wal-mart Stores Inc., Bentonville, AR
Responsible for project delivery from concept to implementation; Monitor projects on an ongoing basis, evaluating progress to ensure projects stay within budget constraints and are completed within deadlines; Manage stakeholder communication and customer relationship to keep updated of the project status, Provide engaging support to multiple departments relating to specific projects.
Example projects delivered during the past 5 years include:
•GPI (Global Pricing Integration) project to various markets (IN, CAM, Chile) – This is to create one integrated tool for business customers to analyze item price and the impact of pricing on item performance, send the right price to the right stores
•Shopping Card– 3rd party shopping card solution implementation to multiple markets (IN, China, Mexico, CAM) including China, Mexico, CAM, etc
•UK Home Shopping Center – which is to integrate 3rd party logistics system (Manhattan) to Walmart environment to serve as the next generation fulfillment center for UK grocery eCommerce business
•EDI for Walmart (China) suppliers
Market Manager – China
(Jul 2008 – Feb 2010)
Wal-mart Stores Inc., Bentonville, AR
Point-of-contact for responsible market: Secure resources from functional teams to support both long-term and immediate market needs; Monitor activities and results, provide consistent feedback to maximize performance; Resolve support issues in a timely way to minimize critical problems.
Key achievements:
Streamlined process to improve support efficiency
Engaged in establishing governance and process to enable China IT team to do application development through “Market Enablement” program.
Director of Information Systems Division (ISD)
(Feb 2002 – Jul 2008)
Wal-mart (China) Investment Co Ltd
ShenZhen, GuandDong, China
Establish systems strategy, organize resource and drive for execution to provide appropriate systems solution to support business growth and profit; Responsible for cooperate security policy execution to protect business information; Realize ROI (Return of Investment) on IT (Information Technology) projects through appropriate project management methodology; Make sure Cooperate Governance and global ISD policy and strategies are followed in country
Major achievements include:
Developed the China ISD team – from 4 to over 50 associates with 5 direct reports
Introduced Wal-mart global system into China and initiated significant enhancement projects in support of local business
Involved and personally led the system construction for the 1st Wal-Mart China Supercenter, Sam’s Club and Distribution Center
Established Wal-mart China IT Infrastructure that is able to support more than 500 stores in China: New Data Center: Wireless network, centralized SAN(Storage Access Network) storage, DR (Disaster Recovery) Center, China local VPN (Virtual Private Network), Firewall, DMZ (DeMilitarized Zone), etc
Application Manager (Feb 2000~Feb 2002)
Wal-mart (China) Investment Co Ltd
ShenZhen, GuandDong, China
Lead a team that consists of Business Systems Analyst, Project Managers and Developers to develop applications
Pull data from Teradata and other local databases to generate business reports
Develop walmartchina.com website
Develop case management system to help track incidents from operational units
EDI implementation for all suppliers
Business System Analyst (Feb 1996~Feb 2000)
Wal-mart (China) Investment Co Ltd
ShenZhen, GuandDong, China
Work with business stakeholder to understand business process, Identify and analyze business requirement and propose solutions; trouble-shoot system issues and follow up for a fix
Database programmer
(Jul 1992 - Dec 1995)
SWANK Optical (ShenZhen) Co. Ltd
ShenZhen, GuangDong, China
Programming: To Rewrite the purchasing and inventory management system including Item Creation, Supplier Management, Purchase Order, Receiving, Import Order Tracking, etc.
Engineer
(Sep 1983 - Apr 1992)
The 2nd Crustal Deformation Monitoring
Center, State Seismological Bureau
XiAn, ShanXi, China
To collect crustal deformation information from monitoring centers established all over the country; write programming codes to process those data to filter out noise and retrieve information that relates with earthquake; write thesis and involve in research projects initiated by the State Seismological Bureau (SSB)
Education
Master of Science
(Sep 1986 – Jul 1989)
The Institute of Seismology,
State Seismological Bureau (SSB)
WuHan, HuBei Province, China
Bachelor of Science (Geodesy)
(Sep 1979 – Jul 1983)
WuHan University
(Wuhan Institute of Science and Technology of Surveying and Mapping)
WuHan, HuBei Province, China