Administrative Assistant Customer Service
Resume:
ELLEN SPINDLER
**************@*****.***
***** ******** ***** # ***, **********, Md. 20619
OBJECTIVES
Administrative position with focus on Client Relations/Customer Service
EDUCATION
College of Southern Maryland
1999-2001
EXPERIENCE
Harris Teeter California, Md. 20619
Fresh foods clerk October 2017-present
BJ's Wholesale club 44950 Worth Ave. California, Md. 20619
Bakery Clerk May 2016-Present
Duties include: baking cookies, breads, muffins, and various bakery items
Keeping cake case and floor tables fully stocked, doing tray ups and boxing items for tables
Keeping bakery area in a clean and sanitary condition, decorating cakes, assisting members as
needed.
ATM Transmissions 144195 Airport View Dr. Hollywood, MD 20636
Administrative Assistant/Customer Service July 2007 - October 2017
Duties include processing payroll, (Quickbooks) accounts payable and accounts receivable; performing
account reconciliations and making bank deposits; maintain financial records; dispatching drivers;
scheduling appointments, greeting customers and answering multi-line switchboard; screen calls, and
refer callers to appropriate personnel as necessary; order supplies; preparation of cost estimates;
respond to customer inquiries and complains; provide comprehensive administrative support to
manager and staff.
Center for Children 1 P.O. Box 2205, Leonardtown, MD 20650
Administrative Assistant January 2007-July 2007
Duties included answering multi-line switchboard, greeting and check in patients; verifying insurance
information, scheduling appointments; file maintenance; creation of spreadsheets and other
documents; data entry; collection of payments and maintaining invoice records and collection accounts;
assist in various daily administrative tasks.
Capitol Foot and Ankle 1 P.O. Box 1310, California, MD 20619
Medical Receptionist July 2006-January 2007
Duties included answering multi-line switchboard, greeting and check in patients; verifying insurance
information, scheduling appointments; file maintenance; creation of spreadsheets and other
documents; data entry; collection of payments and maintaining invoice records and collection accounts;
assist in various daily administrative tasks.
ATM Transmissions 144195 Airport View Dr. Hollywood, MD 20636
Administrative Assistant/Customer Service September 2003 - March 2006
Duties included processing payroll, accounts payable and accounts receivable; maintain financial
records; dispatching drivers; scheduling appointments, greeting customers and answering multi-line
switchboard; screen calls, and refer callers to appropriate personnel as necessary; order supplies;
preparation of cost estimates; respond to customer inquiries and complains; provide comprehensive
administrative support to manager and staff.
RBC Mortgage Company 15801 Allentown Rd. Camp Springs, MD 20746
Receptionist October 2000 - September 2003
Duties included answering busy switchboard, delivering accurate and timely messages; scheduling loan
closings; performing loan closings and post-closing duties; data entry; drafting routine correspondence;
coordination of incoming and outgoing mail; ordering office supplies; providing comprehensive
administrative support to manager and staff.
Giant Food 13297 Crain Hwy Waldorf, MD 20603
Cashier January 1988 - October 2000
Duties included accurately handing cash, check and credit card transactions; efficient operation of
the cash register system; maintaining cleanliness of station; packaging of groceries; demonstrated
outstanding customer service.
Hotchkiss OBGYN I 11350 Pembrooke Sq Waldorf, MD 20603
Medical Assistant/Receptionist 1981-1989
Duties included greeting patients and visitors in a courteous manner; performing clerical and
administrative tasks, collecting patient information, analyzing health insurance benefits and verifying
eligibility; obtaining and recording patients vital signs; collection of copayments; scheduling and
confirming appointments; handling incoming and outgoing correspondence; processing requests for
medical records.
REFERENCES
Ginny Green, Owner - ATM Transmissions 301-***-****
Dr. Robert Vanfossen - Capitol Foot and Ankle 301-***-****
Myra Hardesty - personal reference 301-***-****
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