Customer Service, Receptionist, Admin. Assistant
Resume:
JASMINE R. BOBB
Newport News, VA 23601
********@*****.***
PROFESSIONAL SUMMARY
Motivated, outgoing individual with a great talent in people skills. Accomplished Salesperson and Customer Service Representative with superior work ethic and creative revenue generation ideas. Offers four years’ experience in diverse sales environments including party supplies, shoes, and clothing. Flexible and versatile; able to overcome adversity and make the most of every situation. Great memory and very fast learner. Works well with others and a true team player. Very punctual and always on time. Able to work independently and exceed goals consistently.
HIGHLIGHTS AND SKILLS
Outgoing people person
Store opening and closing procedures
Customer service mindset
Sales professional
Consultative seller
Discerning eye for detail
Revenue generation ideas
Flexible schedule
Accurate money handling
Exceptional networker and negotiator
Proficient with Microsoft Word and Google Docs
WORK HISTORY
Shoe Carnival March – October 2017 Salesperson – Newport News, VA
Primarily sell shoes and maintain upkeep of store.
Observed customers and listened closely to questions to ascertain best shoes and accessory options and made recommendations accordingly.
Assisted customers with trying on items and brought additional items as requested.
Maintain thorough and updated knowledge of merchandise and product offerings, sales, and promotions.
Merchandised sales racks to increase customer engagement and store revenue.
Placed special orders for out of stock items or unique sizes.
Upsell accessories consistently to maximize revenue opportunities.
Earned Employee of the Month for exceeding sales goals.
Party City September 2015 – April 2016
Salesperson – Newport News, VA
Developed positive customer relations through friendly greetings and excellent service.
Answered questions regarding promotions and specialty items.
Helped customers with questions, problems, and complaints in person and via telephone.
Placed special orders for businesses and individuals.
Cleaned and organized salesfloor frequently to present optimal buying environment to customers.
Busch Gardens Williamsburg June – September 2015
Ride Attendant/Operator – Williamsburg, VA
Greeted guests and provided them with information about their favorite rides.
Educated guests about safety protocols that they needed to follow during the ride.
Conferred with guests about any medical issues that they may have before allowing them to embark on ride.
Started and shut down rides using control panel levers and switches.
Performed maintenance tasks such as dusting rides and cleaning surrounding areas.
EDUCATION AND CERTIFICATIONS
Strayer University – June 2017 – Current – Pursuing BA in Information Technology
Thomas Nelson Community College – Biology – January 2016 – May 2017
Warwick High School – Graduated 2016 – 3.80 GPA
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