Manager Food Safety

Cynthia R. Mellen

847-***-**** **************@*****.***

Professional Summary:

Professional client-relationship coordinator

Over ten years of interpersonal communication

Forward thinker

Self-starter and quick learner

Dependable and adaptable

Provider of best-in-class level of service

Professional Experience:

Six Flags Great America - Gurnee, IL (Seasonal) June 2008 – Present

Culinary Team Lead-Picnic Grove/Team Member Lounge

Assist in food prep; set-up for catered picnics; post-picnic clean-up.

Welcome large picnic groups and verify entry tickets.

Interact with all guests and provide knowledgeable directions for locations of rides, restaurants, shows and games

Team Member Lounge –head cashier

2016 Service with a Smile Award

Paid Internship and Team Lead -- Culinary Service

Proficient with SLTS operations system and EATAC system for food orders for same day delivery

Maintain confidential files, coordinated order forms, inventory sheets, staffing and overtime reports

Operate culinary base radio to coordinate calls between restaurant team members and supervisors

Sold average of $1,000 per week of ice cream; created a new style of waffle cones which increased bottom line by 10 percent weekly

Team Lead Retail

Supervise store operations; train team members; coach team members in upselling

Honors Received: Six Flags Great America Superstar Award; Employee of the Week

Park Operations Clerk

Operate base radio for park rides operation; maintain confidential materials and files during 2008.

Honors Received: Six Flags Great America Superstar Award; Employee of the Week

The Boot Corral - Gurnee, IL June 2005 – April 2008

Assistant Manager

Increased bottom line by $10,000 yearly with quality sales and strong product knowledge

Train associates

Assist with annual inventory

Facilitate freight process and verification of product quality

General clerical and banking

Education:

DeVry University - Bachelor of Business Administration

Concentration: Hospitality Management

Relevant Courses: Hotel Management and Event Planning, Accounting and Finance, Project Management

College of Lake County - Associate of Applied Science

Concentration: Food & Hospitality Management

Honors Received: CLC Honors List; CLC Foundation Scholarship Recipient Award

Certificates Received:

State of Illinois Department of Public Health: Certified Food Service Sanitation Manager: License, Permit,

Certification and Registration No. 01713978; Expiration Date: May 24, 2021

National Registry of Food Safety Professionals: Certified Food Safety Manager: Certificate No. 21233783: Issue Date: May 24, 2016; Expiration Date: May 24, 2021

American Hotel & Lodging Certificates: Hospitality Leadership and Management

National Restaurant Association Certificates: Managerial Accounting, Controlling Hospitality Costs, Inventory and Purchasing

Volunteer Experience:

Order of the Eastern Star of Illinois: Charitable organization:

8 years as Worthy Matron (head of the chapter)

oChairman 100th anniversary celebration

32 years officer

Boy Scouts of America:

22 years Pack/Troop leader

3 years Council Training team

Organizer of Troop 677 85th and 100th anniversary celebrations

2018 Coordinator for Troop 677 Fundraising Events

Wood Badge Leadership Training

Honors Received: BSA certificates: District Award of Merit; Key Scouter Award

American Red Cross: 21 years Disaster Volunteer Service

Church of the Annunciation of Our Lady: 15 years of service

Coordinate 15 fundraising and social events

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