Salwa M. Hassan

ac6bbc@r.postjobfree.com

Tel.: 010*-*******–38878030

Summary

Extensive 25 years of Executive Management Assistant Professional. Significant capability in the area of office services coordination such as personnel, procurement management through coordination with department managers. Strong background in Human Recourse Management. Excellent communication and team leader skills. Proffessional secretariat experience with local and multinational companies, gained experience and gave support and smile.

Work Experience

Executive Assistant (Delta Insuramce Co.)

06/2007 till present

Joined Delta Insurance company as an Office Executive Assistant to Chairman and CEO. Handling calls and all their appointments and agenda. Welcoming guests, manage the signature book and follow up due dates, orders and instructions for compliance. Managing all incoming & outgoing mail and correspondence. Receiving customer complains and try to solve it. Booking all reservations and tickets plus doing all day to day secretarial office work.

Operation Manager EMF Project

04/2006 To 05/2007

It’s an USAID Project for Technical Assistance for Microenterprise Finance. I joined them as an Office Manager / Operation Manager. My duties were prepare, update and maintain the EMF project standard operating procedures manual as needed, ensure that all EMF staff and subcontractors are aware of all current relevant project policies. Draft employment contracts and scopes of work for local personnel. Work with Chemonics Home Office to obtain necessary salary and technical approvals from USAID for all staff. Design and implement procedures to ensure compliance with local personnel manual and local labor laws. Set up procurement procedures, ensuring that all USAID procurement regulations are followed. Carry out any other tasks assisgned by the COP. Monitor quality of service provided by the local firms.

Executive Assistant AERI Project

3/2005 To 4/2006

It’s a USAID Project and I joined them as an Executive Assistant, my duties were to provide full support to the operatoins, procurement, administration and grants components. Keeps a revolving petty cash fund to cover daily office expenditures. Acts as a liaison to the HO via daily emails and weekly pouches. Handles office procurement needs and supervise company rented cars and drivers. Tracks due dates and follow up on all dedlines of work assignments and keeps track of incoming & outgoing correspondence. Maintains an accurate and complete logical filing system.

Office Manager Xerox Egypt Company

10/2000 to 8/2003

Office Manager to the Managing Director of Xerox. And HR Specialist, My duties were manage and prepare the human resources plans and systems, developing and implementing such plans. Monitoring the cost health plans and life insurance. Handling the negotiation of contract rates, interviews & short list. Manage the performance appraisal system and preparing reports. Planning for training programs, coordinating with training providers and preparing the training materials. Calulate the vacation balance and update of organizaitonal structure.

Duties for Office Manager: Duties were to handle his appointment and agenda, welcoming his guest, manage his calls, following up the customer complains and try to solve it, booking all his reservations and tickets plus doing all kind of secretarial office work.

Executive secretary Mobil Oil Company

10/96 to 6/2000

Executive Secretary to the Sales Department. My responsibilities were to provide administrative and office system support to management as required and particularly scheduling and appointments, correspondence control including maintenance of appropriate logs and follow-up reminders on pending matters. As requested, develop and assist in formatting for computer processing of reports and records.Record keeping, filing and necessary related controls to insure utility and compatibility and applicable standards. Doing all the secretarial office works.and tickets local and international.

Education

Bachelor of Art (Philosophy) - Ain Shams University 1986.

Skills

Excellent computer skills: Ms Office (Word, Excel & Power Point) and other old programs (Word Perfect- MemoMaker- Drawing Gallery).

Excellent experience in ticketing, reservation and hotel deals.

Languages

Arabic: Mother Tongue

English: Fluent in spoken & written

Personal Data

Married and have 2 children

References

Furnished upon request.

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