Manager Customer Service

Tracy Ann Worthington

**** **** ******* ***** ******** Valley, AZ / ***********@*****.*** #951-***-****

Sam's Club Murrieta, California

May 2018- Present

Front End Effciently ring up items and process payments to keep member flow quick, Greet every member with a smail and answer any question, contact customer service mangers to handle price issues and complaints, volunteer for extra shifts to cover short staffed shifts

Cherry Hills Programs Oceanside, California

November 2017-April 2018 Assistant Manager Direct daily operations to produce and deliver high-quality portraits, transport and organized equipment, assist in posting clients and completed photo editing. Dynamic personality puts clients at ease and generates high rate of repeat and referral business.

Worldwide Photography Prescott, Arizona

November 2011-December 2016 Location Manager Develop and manage consumer relations to maximize service satisfactions, promote goodwill and generate repeat and referral business that contributes to sales growth. Recruit, hire, motivate and supervise team of 10 associates. Design and implement themed decoration for shoot settings during major holidays and events.

SeaWorld San Diego, California

May 2016-September 2017

Photographer Photograph special events, and parties. Worked successfully with a variety of personalities and work styles. Conducted all photo shoots in a calm and professional manor. Assisted imaging team members with product styling, prep and post production.

Sprouts Farmers Market Prescott, Arizona

January 2014-November 2014

Florist Answered consumer questions and addressed problems and complaints in person and via phone. Helped customers select products that best fit their needs. Maintained visually appealing and effective displays for entire store. Educated consumer on product and services that are offered.

CDS Prescott, Arizona

May 2008-January 2010

Sales Advisor Recommended and helped consumer select products based on their needs, exchanged returns merchandise for customer quickly and efficiently. Served as liaison between consumer, store personal and various departments.

Educational Background

Horizon Dental Chino Valley, Arizona January 2013- October 2013

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