Customer Service Store Manager

Kevin J. Bester

**** ********* ****. # ***

Van Nuys, CA 91405

901-***-**** Cell

************@*****.***

My goal is to obtain and utilize my skills and skills learned to achieve the best possible results for the patients/doctors/and company.

Education:

Harrison Central High School 1993-1996 Basic Skills/General Ed. Graduated/Diploma

Harrison Central Vocational 1995-1996 Marketing Graduated/Certificate

Rust College 1997-2002 Sociology/Psychology

University of Memphis 2005-2007 Psychology

Work History:

GNC 2004-2006

Store Manager

Methodist Sleep Disorder Center 2005-2010 Supervisor: Jim Donaldson 901-***-****

Sleep Tech- ran sleep studies, PAP titrations, pediatric and infant studies, MSLTS, MWTs

Mid-South Neurology Clinic 2007-2010 Supervisor: Dr. Maroun Dick 901-***-****

Sleep Tech- ran Sleep studies, PAP titrations, EEG, MSLTs, and MWTs

Total Sleep/Trusted Life Care 2010-2011 Supervisor: Brande Brown 512-***-****

RPSGT- running sleep studies, PAP titrations, MSLTs, some scoring

Austin Sleep Disorders Center 2010-2013 Supervisor: J. Nick Cordova 512-***-****

RPSGT- running sleep studies, PAP titrations, and video EEGs

Texas Sleep Medicine 2011- 2013 Supervisor: Carrie Weeks 512-***-****-cell

RPSGT- running sleep studies, PAP titrations, and scoring records

Quality Care Sleep Disorders 2012-2013 Supervisor: Michelle Kidd 512-***-**** office

RPSGT-PRN

Running sleep studies and PAP titrations

TIRR Memorial Hermann Hospital 2013-2015 Supervisor: Donna Van Note 713-***-**** office

RPSGT-FT

Running sleep studies, well versed in CPAP, BiPAP, BiPAP ST, ASV, and AVAPS . Patient care for traumatic brain injury patients, Spinal Cord injuries, PTSD, MS, Parkinson’s, Dementia, Rem Behavior Disorders, MSLT’s, scheduling, training/teaching students about sleep; works very well independently and with others

American Sleep Medicine 2016- present Supervisor: Carlie Beakes 714-***-****

Clinical Coordinator – scheduling staff, scheduling patients, billing, customer service, CPAP set ups, administration, ordering supplies, organizing charts, being the liaison between the Medical Director and staff, etc.

Skills:

Microsoft Word, Microsoft Excel; Alice 5, EMBLA, some Grass, and Alice LE; some Spanish; Customer service specialist; management; lead tech responsibilities; and scoring studies; CPAP, BiPAP, BiPAP ST, ASV, and AVAPs therapies (well versed).

REFERENCES:

Kevin J. Sutton -CEO 901-***-**** 18 years

Mario Williams -friend 901-***-**** 14 years

James Buggs -friend 901-***-**** 9 years

Lucy Win -co-worker 512-***-**** 5 years

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