Keith N de Souza

**** ******** ****

Royal Palm Beach, Florida

33411

P: 647-***-****

E: ac6b4m@r.postjobfree.com

Linkedin:

ca.linkedin.com/in/kdesouza

Portfolio:

instagram.com/desouzadesign

SUMMARY

A manager with extensive Canadian and American experience in design, print production and project management who is capable of working in a fast paced demanding environment. Is highly trustworthy, is an excellent leader who has strong communication skills. Knows how to build strong relationships with internal and external stakeholders. Easily adapts to change and learns new concepts quickly. Would be an asset to any organization seeking someone who can make a positive contribution. KEY STRENGTHS

• Website strategy development, execution and management

• E-commerce and web strategies with IT Groups

• Channel management

• Providing direction, leadership, Team Building and management for team members

• Conceptual development of e-commerce strategies

• Ability to direct, design and produce interactive projects in team environments

• Solid advertising agency experience encompassing pre-press production, printing and finishing processes with concentration on mass print advertising production

• Possess a deep understanding in related creative tracks: design, interactive development, copy writing and content strategy

• Possess excellent time management and supervisory skills

• Self-starter, proficient and results oriented with a creative mind-set

• Solid verbal communication skills, with experience presenting to all levels of clients and co-workers

• Hands on problem-solving and interpersonal skills

• Superior customer service, planning and organizational skills

• Strong negotiating, presentation and marketing skills

• Ability to gracefully handle multiple projects in a fast-paced environment.

• Passionate attitude with willingness and enthusiasm to own my own growth

• Maintaining the client relationships in order to ensure that the projects are successful, and ensuring that the opportunity for additional business is enhanced

• Have track record and ability to conceptualize and execute integrated brand communication strategies TECHNICAL AND GRAPHICAL SKILLS

• Management, Project Management, Marketing, Accounting, Estimating and Sales

• Demonstrated presence and authority in dealing with people at all levels in an organization

• Developed and uses subtle strategies to influence and persuade others, being particularly effective in sensitive or high pressure situations

• PC and MAC Operating Systems

• Adobe Creative Suite (Photoshop, Illustrator, InDesign, Flash, DreamWeaver, Acrobat)

• Understanding of Web Language (HTML, CSS and JavaScript, Search Engine Optimization)

• Pre-press Production, Design and Page Layout, Printing and Finishing, Flash Web Animation, Photo Mechanics, Web Design (designing wireframes and interactive prototypes)

• Microsoft Office 365 (Word, Excel, PowerPoint, Outlook, Entourage)

• Vignette, WEM8 and Axure

CORE COMPETENCIES

• Planning/Scheduling • Reliable/Consistent • Performance Evaluation

• Vendor Negotiations • Resourceful • Budgeting

EDUCATION

Aquent Gymnasium 2014 - UX Fundamentals Certificate Humber College 2012 - Project Management Certificate Durham College 2001 - Graphic Design Certificate

Ryerson University 1999 - Bachelor of Technology: Graphic Communications Management Keith N de Souza

2469 Westmont Lane

Royal Palm Beach, Florida

33411

P: 647-***-****

E: ac6b4m@r.postjobfree.com

Linkedin:

ca.linkedin.com/in/kdesouza

Portfolio:

instagram.com/desouzadesign

EXPERIENCE

Senior Reporting Analyst

Manulife/John Hancock - Toronto, Ontario, Canada

December 2016 – March 2018

Responsibilities/Achievements:

• Responsible for the production of reporting for real estate investment products

• As a consultant on various projects and reports, work cohesively with various departments and internal clients to maximize workflow efficiency and recommended solutions

• Create and update ad hoc internal reporting packages to support business needs as required

• Seek out, and access reporting tools to present to the business

• Transition to updated reporting platforms following business decision Senior Digital Marketing and Communications Specialist Sun Life Financial - Toronto, Ontario, Canada

December 2012 – December 2016

Responsibilities/Achievements:

• Manage digital projects including the design, development, usability, information architecture and requirements for both public and secure SLF websites and microsites

• Project manage and execute digital marketing initiatives, client web requests and small projects, working closely with internal and external resources and agencies as needed to complete projects successfully in terms of quality, cost and duration

• Work with GRS Marketing and Communications team to develop leading digital strategies and plans that meet objectives and audience expectations with measurable results

• Manage daily, weekly and monthly digital requests and inquiries while maintaining the service level standards

• Be a knowledgeable resource of Digital Communication services and, more broadly, well informed of general digital practices and trends affecting web, social media and mobile channels

• Keep abreast of industry trends, identify opportunities, determine recommendations, develop potential solutions and provide consultation to the stakeholders

• Continuously evaluating the success of each digital vehicle to ensure goals and objectives are achieved

• Manage internal client and vendor relationships to ensure strategic and tactical implementation of campaigns are efficient, effective and meet objectives

• Build relationships with key stakeholders to ensure collaborative approach to planning and implementation of initiatives

Senior Design Manager- Print and Web

Advocis, The Financial Advisor Association of Canada - Toronto, Ontario, Canada April 2008 – October 2012

Responsibilities/Achievements:

• Develop quality design and visual/multimedia materials for marketing campaigns and internal/external stakeholders

• Liaise with external/internal clients (printers, vendors, etc.) to ensure marketing collateral development achieve cost efficiencies and economies of scale

• Responsible for the delivery of all projects – to time, quality, cost, and outcome metrics

• Support marketing manager in managing the day-to-day relationships and in conceptual development to delivery with internal clients, cross-functional groups, and external suppliers

• Provide input for information required for decision making processes such as print activity-based costing and marketing resource requirements

• Support in the conceptual design elements of Advocis’ website redesign strategy

• Concept design and production of graphics for areas, including text layout and formatting

• Suggest new ideas/approaches for design across different projects

• Overall project management from development to deployment of new and ongoing projects

• Ensure design is consistent with the organization’s standard of excellence, message and brand Keith N de Souza

2469 Westmont Lane

Royal Palm Beach, Florida

33411

P: 647-***-****

E: ac6b4m@r.postjobfree.com

Linkedin:

ca.linkedin.com/in/kdesouza

Portfolio:

instagram.com/desouzadesign

Company Owner

deSouza design & Online Services - Ocala, Florida, USA September 2006 to March 2008

Responsibilities/Achievements:

• Managed the design, development and execution of website products and campaign programs such as e-mail, content, architecture, driving an increase in clients’ product take-up, website visit and retention rate

• Identifying, tracking, managing, and resolving project and client issues as they arise

• Promoted daily communication with clients as it related to Ad development and execution

• Developed and negotiated partnership with clients and developed project plans

• Managed the conceptual development, execution and management on an ongoing basis for clients’ websites strategy

• Analyze and evaluate competitive programs, to make recommendations on clients’ online product or services enhancements and developments

• Analyze clients’ technology delivery process and recommend business re-engineering processes that provided economies of scope for product or service delivery Pre-press Technician and Photo Retoucher

The Villages Daily Sun and Media Group - The Villages, Florida, USA April 2007 to December 2007 (contract)

Production Manager

Topline Printing and Graphics - Riviera Beach, Florida, USA March 2005 to January 2007

Graphic Designer / Production Artist

Wilesmith Advertising Design - West Palm Beach, Florida, USA March 2003 to March 2005

Sales Associate

Colonial Bank - West Palm Beach, Florida, USA

June 2002 to February 2003

Sales & Service Administrator

TD Canada Trust - Pickering, Ontario, Canada

January 1996 to November 2001

Customer Service Coordinator

Aluglass Packaging Inc. - Toronto, Ontario, Canada March 2000 to November 2001

Traffic Manager / Client Service Associate

McGill Productions McLaren McCann - Toronto, Ontario, Canada June 1999 to February 2000

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