I am a dedicated and versatile employee trained in many areas of management who thrives in challenging and fast-paced professional environments. Assertive, optimistic, committed in the workplace. I have extensive knowledge of administrative, communications, operational support and an unsurpassed worth ethic. Skills

Performance Reports

Forecasting

P&L Management

Communications

Oversee Operations

Financial Management

Technical Knowledge

Inventory Control

Accounting

Customer Relations

Conflict Resolution

Flexible

Dedicated

Adaptable

Experience

Assistant General Manager

Gerber Collision & Glass

Assisted with daily operations and management of staff. Troubleshooting issues as they occurred while working closely with vendors and insurance companies. Direct and coordinate activities of departments concerned with the production, pricing, sales, or distribution of products. Maintained accounts and oversaw inventory. P&L management and providing weekly and monthly reports of performance and finance. Office Manger

Redhand Virus Removal

Customer support with tier 1 tech troubleshooting. Built and maintained accounts while optimizing customer experience. Managing, installing, uninstalling, application programs and software. Boosted company efficiency through technology upgrades and process improvements.

Insurance Underwriter

Apptical

Gain straight-through processing with real-time 3rd party data. Analyze information on insurance applications and determine risks. Evaluate recommendations from underwriting software. Contact field representatives, medical personnel, and others to obtain further information as needed. Determine appropriate premiums and amounts of coverage.

Human Resource

Staff Zone

I was responsible for hiring and firing employees. Employee orientation, safety, and labor training. Employment and compliance to regulatory and governmental concerns Placing employees with businesses that met there level of criteria. Client Service Coordinator

H & R Block

Managed fast paced office and provided excellent customer service. Maintained phone and scheduling. Matched client **********@*****.***

01/2003 to 11/2004

Great Falls, MT

1995

Great Falls, MT, USA

with tax professional. Data Entry and record keeping. Light bookkeeping. Office Manager

Boland Construction

Manage front office, phones, shorthand, account payable and receivable, payroll. Managed day to day operations and assisted president. Put together bids for contracting jobs. Created spreadsheets and put together financial and performance reports.

Education and Training

Associate of Arts: Business

May Technical College

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