HUGO MORALES
**** **** ******, ***** *******, IL 60064 847-***-****
************@*****.***
I am seeking an exciting opportunity to grow and further develop my professional career so that I can maximize the value I add to the organization, its customers, my team, and the professional community. My multi-faceted knowledge and experience are exemplary of my ability to be flexible and adapt to ever-changing conditions, requirements, and responsibilities. My inherent thirst for knowledge and a greater understanding of how things work allow me to systematically problem-solve and formulate the appropriate solution given the set parameters.
EXPERIENCE
06/2014 – PRESENT
SR. QUALITY MANAGER, Arvato – Pleasant Prairie, WI
Manage the Quality and Inventory departments including 3 direct and 22 indirect reports
Manage the transition from 9001:2008 to 9001:2015 certification
Conduct internal audits at sister facilities throughout the US
Assisted in implementing a quality program at 2 new sites in the US
Significantly reduced field complaints and DPPM for the last 3 years
Implemented a 7S program throughout the site
Actively involved in driving process improvement projects throughout the site
Collect and analyze key performance indicators to drive improvement
Reduced year over year labor costs for the Quality & Inventory departments
Successfully implemented a safety program which was later implemented at other US sites
Significantly reduced personal safety risks by implementing a Lockout/Tagout program, abating machine guarding hazards, and putting emphasis on training and awareness
Collaborated with Trade Compliance to certify the site under CTPAT standards
Collaborated with internal teams to be TAPA compliant
Selected to be 1 of 16 arvato employees to participate in JuMP – an exclusive management and leadership program under the direction of the CEO and senior board members
10/2012 – 06/2014
INDUSTRIAL ENGINEER, Arvato – Pleasant Prairie, WI
Conducted time studies on new product prototypes
Conducted destruction tests to ensure production built product according to specifications
Researched and proposed solutions to improve efficiency and reduce errors
Conducted weekly continuous improvement meetings with cross-functional management
Made recommendations to management on ideal line setups
Championed the 6S program throughout the facility
07/2012 – 09/2012
INDUSTRIAL ENGINEER, morton manufacturing – Libertyville, IL
Conducted benchmarking time studies on existing processes
Made recommendations to management on continuous improvement opportunities
01/2010 – 05/2012
GRADUATE ASSISTANT, NIU college of engineering – Dekalb, IL
Supported IT for the College of Engineering by responding to help tickets
Built and repaired computers and servers
Assisted Engineering staff and faculty by troubleshooting software, hardware, and network issues
06/2011 – 08/2011
ENGINEERING INTERN, united technologies corporation – Pleasant Prairie, WI
Wrote work instructions for the IT and Engineering managers
Implemented a library indexing system for all engineering documentation
Drafted flow charts to support value stream mapping and kaizen projects
Proposed an electronic MSDS system to enable ease of access to anyone in the organization
09/2010 – 12/2010
TEACHING ASSISTANT, NIU college of engineering – Dekalb, IL
Supported my Environmental, Health, & Safety professor by grading student coursework for 2 classes
Mentored and advised fellow students who needed help
EDUCATION
DECEMBER 2012
B.S. – INDUSTRIAL ENGINEERING TECHNOLOGY, northern illinois university
Graduated cum laude with a 3.52 GPA. I also served as Treasurer for the American Society of Safety Engineers – NIU student chapter
SKILLS
Fluent in English and Spanish
Root Cause methods including 5 why & 8D
Corrective actions and risk mitigation
Kaizen and continuous improvement
Exemplary writing skills
SAP
Microsoft Office Suite
Microsoft Visio and Project
SharePoint
Kronos
ACTIVITIES
Certified Quality Engineer through the American Society for Quality (certified as of December 2015)
Trained as an ISO 9001 internal auditor