Microsoft Office Management

NATHALIA CATTARUZZI VIGRAHAM

480-***-**** – ***********@*****.*** - 77 W Coolidge St. Apt 239 - Phoenix, AZ 85013 SUMMARY

Graduate multilingual professional with four years of experience in a fast-paced business environment. Diversified skill set covering administrative and clerical support, Microsoft Office suite, and project management. Excellent interpersonal, intercultural, phone, and digital communication skills. Experienced in dealing with confidential and/or sensitive information.

WORK EXPERIENCE

03/18 - Present

Volunteer at Arizona State Capitol Museum Phoenix, Arizona

• Responsible for welcoming visitors, answering questions about museum exhibits, and directing guests throughout the Arizona Capitol building.

03/17 - Present

Volunteer at ADUS Nonprofit– Refugee Reintegration Institute São Paulo, Brazil

• Responsible for monitoring the financial and administrative activities of various projects, as well as developing financial reports for projects funded by third parties (such as UNHCR and charitable foundations).

10/15 - 02/16 Consulting Project at the Willy Brandt School of Public Policy Erfurt and Augsburg, Germany

• Part of a graduate student consulting team quantitatively measuring the social impact of a German non-profit, Ausbildung Management Augsburg, using the Social Return on Investment

(SROI) methodology.

07/12 - 12/13 Investor Relations Analyst at RHI Magnesita Inc. São Paulo, Brazil

• Responded to investor and stakeholder inquiries by phone and email, working in tandem with senior management and all internal departments under tight deadlines.

• Managed and monitored investors’ interactions with the company. E.g. control of CRM database, scheduled investor meetings, prepared investor profiles, and meetings’ follow-ups.

• Created corporate presentations and materials distributed to the investment community.

• Responsible for the company’s compliance with all Regulatory Agencies.

• Organized events, meetings, and travel arrangements.

• Managed the department's budget and executed administrative tasks. 01/11 - 07/12 Investor Relations and Sustainability Trainee at Redecard Inc. Barueri, Brazil

• Worked on a team responding to investor and stakeholder inquiries by phone and email.

• Organized events and meetings with investors and stakeholders.

• Provided a variety of administrative support activities for senior-level members of the department E.g. creating and updating presentations, monitoring macroeconomic trends, organizing travel arrangements, as well as controlling the department’s budget, contracts, and procurement activities.

EDUCATION

10/14 - 09/16 Willy Brandt School of Public Policy Erfurt, Germany

• Master of Public Policy

• Specializations: Non-Profit and Public Management International Affairs 01/09 - 12/12

Pontifical Catholic University of São Paulo São Paulo, Brazil

• BA International Relations

SKILLS

Languages:

Portuguese: Native Speaker

English: Fluent

Spanish: Proficient

German: Basic

Software Skills: Experienced with Microsoft Excel, Word, PowerPoint and Outlook

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