KIM A JACOBS

Goodyear, AZ

www.linkedin.com/in/KimberlyAJacobs

EXECUTIVE ASSISTANT/PROJECT MANAGER

Highly accomplished, dynamic, energetic and dedicated professional with significant expertise in progressively responsible project management roles within the healthcare industry, as well as executive/legal assistant roles within the law firm setting. Visionary strategist who provides strong leadership and leverages innovative technology and processes to facilitate process improvements. Possesses an exceptional ability to create highly professional written communications due to significant experience in the legal documentation world.

Communications Prioritization Deadline Centric Innovative Diplomatic

Computer Literate Strategic Planning Event Planning Team Building Flexible

PROFESSIONAL EXPERIENCE

Aetna, Phoenix, AZ 2016 – 2018

Project Manager - Medicaid Strategic Initiatives/Implementation

Accountable for the development, implementation and ongoing management of complex projects which typically impact more than one of the following: process, system, product and/or function and may run a year in duration.

Managed multiple, simultaneous health plan projects from inception through completion, by developing and implementing a strategic Project Plan and timeline with well-defined milestones, utilizing Microsoft Project.

Managed all aspects of the project and/or program such as planning, coordination, development, implementation, while prioritizing work, resources and time.

Facilitated all WebEx team meetings, take live meeting notes and distribute accordingly.

Reviewed multiple page contracts for content, requirements and deadlines.

Managed communication and reporting of progress/status with customer groups in various locations and time zones; own and nurture relationships between cross-functional teams. Build communication plan for implementation to ensure all impacted parties are informed of progress, next steps, issues, etc.

Ensured the end status of the project and/or business operations meet business objective(s) and that all deliverables and due dates are met.

Tracked progress and communicate project(s) status on a regular basis to stakeholders.

WA State Health Care Authority, Olympia, WA 2011 – 2016

Program Coordinator, Health Information Technology Team, Electronic Health Records (EHR) Incentive Payment Program

Provided high level support, make decisions for Health IT Program Manager and team of four Washington Management Services staff with regard to administrative matters for the Health IT project.

Maintained, coordinated/consolidated project ‘deliverables’ – posting & tracking into deliverables log.

Schedule appointments/meetings/conferences, setting up numerous line conference calls, arrange for travel and transportation, accommodations; prepare and oversee travel vouchers.

Coordinate all educational Webinars promoting the new EHR Provider Payment Incentive Program.

Knowledge of CMS’ program requirements and audit standards, operational guidelines and processes to process and manage provider applications for payments. As of date of separation (April 2016), the WA State EHR Incentive Program has paid out over $275M – of which I was one of only two for the entire state that processed all payments of this large sum.

Administrative management of all tickets within the Stakeholder Ticket Response System.

Complete desk audit of 5,000+ submitted attestations for incentive payment program.

Tri-State Construction, Renton, WA 2007 – 2008

Executive Assistant to VP and Project Manager

Managed day-to-day office operations for VP and Project Manager. Compose, transcribe, prepare and type drafts, articles, reports, proposals, charts, and a variety of correspondence – proof/edit for final. Back-up phone and front desk coverage to receptionist.

Document Control Specialist for $90M+ highway widening project.

Data entry into widely used tracking program (compatible with private and Washington state departments) of all quality daily reports, incoming and outgoing correspondence, payroll records, submittal packages, change orders, working plans, etc.

ADDITIONAL RELEVANT EXPERIENCE

Legal Assistant - Several Seattle Law Firms, Seattle, WA

Executive Assistant - Washington State Attorney General’s Office and Department of Corrections

Business Owner – Washington state

Skilled User experience in the following: Microsoft products (Word, Outlook, Excel, PowerPoint, Visio, SharePoint, Project, OneNote, Skype), Adobe Acrobat Pro, WebEx and GoToMeeting scheduling, Concur travel, several law firm timekeeping programs, scanning software, Courtlink, Bankruptcy & Federal Court electronic filings (ECF), OBTS (WA State Offender Based Tracking System) and CMS (Centers for Medicaid & Medicare Services)

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