Steven Spierer

***** ** **** *****, ***** FL ****4 954-***-**** ac6azp@r.postjobfree.com

Summary

Organized, creative, and productive professional possessing exceptional writing, editing, proofreading, and social media marketing skills. A team-oriented, flexible, trainable thinker and self-motivator, able to function independently and collaborate closely with team members. Excellent verbal and written communication skills.

Experience

EDITOR AND MANAGED PROGRAMS COORDINATOR EVOLVED OFFICE NOVEMBER 2016 - PRESENT

Research, write, and edit newsletter articles and blog posts for our clients in the office technology industry, as well as marketing-focused content for Evolved Office’s own website and newsletters. Responsible for the creation, development, and delivery of marketing pieces for an industry-specific marketing company. Manage our managed marketing programs, including the creation of and distribution of their digital newsletters, fliers, etc.

SOCIAL MEDIA SPECIALIST EVOLVED OFFICE MARCH 2014 – NOVEMBER 2016

Managed the social media presence of Evolved Office and our clients across various platforms. Provided planning, execution, and engagement around content and campaigns to drive brand awareness.

EDITOR/SUPPORT SPECIALIST EVOLVED OFFICE JANUARY 2011 – MARCH 2014

Researched, wrote, and edited newsletter articles for our clients’ newsletters. Worked with clients to develop custom digital and traditional marketing pieces. Trained and supported clients in using our proprietary digital marketing platform.

CUSTOMER SERVICE REPRESENTATIVE COPIERSUPPLYSTORE.COM NOVEMBER 2009 – JANUARY 2011

Supported the sales staff of an online, web-based retailer and wholesaler of supplies and parts for toner-based copy machines and printers. Coordinated between the Sales, Accounting, and Shipping departments to facilitate the processing of all orders, returns, and lost/mis-shipped merchandise. Assisted customers with inquiries and placing orders.

FANTASY SPORTS WRITER CBS INTERACTIVE JANUARY 2009 – AUGUST 2009

Maintained CBSSports.com Fantasy player pages with the latest news, performance updates, and injury statuses. Monitored news outlets and sporting events, writing timely and informative updates regarding individual players, how the news or performance impacted their Fantasy value, and what their Fantasy value was. Proofread all of my own work prior to publishing, strictly adhering to AP style guidelines.

QC/QA ANALYST TRAP SYSTEMS OCTOBER 2006 – JANUARY 2009

Participated in the translation of Functional Requirement Specifications and Detail Designs into test plans and use cases. Conducted analysis and quality control end-to-end testing of financial reports to ensure their accuracy and reliability. Identified and tracked defects, interacting with the development team to isolate and resolve issues. Completed regression testing when necessary to confirm defects were corrected. Communicated with technical and non-technical staff to ensure delivery of quality products. Assisted Project Managers and Data/Business Analysts to successfully implement projects on schedule. Successfully managed and maintained client user access to confidential reports to ensure client satisfaction and prevent unauthorized access. Documented system and reporting changes and prepared/updated training materials for internal and external clients.

SENIOR TECHNICAL WRITER TRAP SYSTEMS MARCH 2002 – OCTOBER 2006

Wrote and laid out technical manuals, client reports, and training guides for Application Service Provider (ASP) that delivers web-enabled solutions for the public and private sectors. Interfaced with and interviewed programmers, analysts, engineers and quality assurance personnel for documentation of new releases, system upgrades, and business processes. Participated in task force for business process reengineering to increase efficiencies of readying client data for online querying. From meetings, created new process flow diagrams to further identify bottlenecks. Developed new layout templates for various documents, met strict deadlines, and oversaw all document production.

Education

BACHELOR OF ARTS UNIVERSITY OF SOUTHERN CALIFORNIA

Major: Political Science

RADIO BROADCASTING DEGREE MIAMI LAKES TECHNICAL INSTITUTE

Certifications

SOCIAL MEDIA & INTERNET MARKETING BOOT CAMP 2014 BOOT CAMP DIGITAL

Volunteer Experience

DACHSHUND RESCUE SOUTH FLORIDA MARCH 2009 – PRESENT

Foster home and active volunteer with a non-profit organization whose mission is to rescue dachshunds. Responsibilities over the years have included various administrative roles and serving on the Board of Directors from 2011 – 2014.

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