Educational University of Illinois, Springfield, IL December 2018

Background: M.S., Computer Science

Misericordia University, Dallas, PA May 2015

B.S., Management

Professional SPX Corporation, Bennettsville, SC March 2018 - Present

Experience: Customer Experience Process Analyst

Act as system administrator for the Marley Concept CPQ application including managing security, data interfaces, user profiles, product profiles, user training, system testing, oversight of changes, and development of additional features.

Train and onboard new manufacturers reps and internal employees on Concept and MOM systems.

Identify and lead implementations for new applications and process improvements.

Electronic Data Interchange (EDI) process coordination and troubleshooting to correct deficiencies in the process as they occur. Act as the liaison between internal IT department and user to develop new EDI relationships between Marley Engineered Products and its customers.

Richmond County Community College, Hamlet, NC March 2018 - Present

Adjunct Instructor, Information Technology Department

Facilitate and lead online courses within the information technology department at RCC.

Moodle instructor certification

Courses: UNIX/Linux Operating System Essentials

Thoren Caging Systems, Hazleton, PA January 2017 - July 2017

Junior Software Developer

Participate in full LAMP stack software development projects, using Linux, Apache, MySQL, PHP, JavaScript, CSS, HTML, and Python. Coordinate with team members to ensure timely completion of project deliverables.

Oversee coding, source control, debugging, diagramming, flowcharting, and documentation.

Visualize data to project stakeholders; prepare client reports and project updates as needed.

Prepare user documentation and conduct end-user training, ensure clear communication of finalized features to non-technical audiences, address and resolve end-user questions or concerns.

Academic Customer Retention Classifier (CHURN Model)

Projects: Developed a customer retention classifier using a data set of 160,000+ anonymized customer observations

and 50 unlabeled features, including: EDA, visualization, feature selection, model training, and hyper

parameter tuning. Oversaw project management of the full data science lifecycle.

Implemented a well-tuned and cross validated XGBoost Classifier with an exhaustive grid search, resulting in approximately 0.98 area under curve (AUC).

Java Movie Recommender System

Developed a movie recommender system based on cosine similarity matrix theory in Java, without the use of any third-party libraries, utilized a data set of 100,000 movie reviews provided by 1,000 unique users.

Created and implemented data structures and algorithms to ensure optimal runtime and memory allocation.

Oversaw exploratory data analysis, simulation, scenario analysis, and data modeling.

Analysis of Recent Research Efforts on The Use of Machine Learning for Anomaly-Based Intrusion Detection Systems Applied to Automotive CAN Bus – Literature Review

https://drive.google.com/file/d/1dOWMDEnfOKRoGdv_vZGwCcAFDKf7JouK/view