Gregory Greeno

Senior Program/ Project Manager, Infrastructure, Enterprise, Application and Data Base development

**** ********* *****

Dublin, OH 43016

H: 614-***-**** / M: 614-***-****

Email:

ac6ayk@r.postjobfree.com

Linked In:

www.linkedin.com/in/greggreenob335718

Executive Profile

Program Planning & Management

Technology Needs Assessments, Solutions, & Direction

Architecture Design & Strategy

Team Development & Training

Customer & Partner Relations

Best Practices & Continuous Improvement

Risk & Feasibility Analysis

PMBoK Waterfall, Agile, Scrum, SDLC, ITL facilitator and Change Management coordination

8 – 9 years of Agile experience

Executive Level Interaction

Dedicated career overseeing the architectural design, optimization, and management of large-scale enterprise environments to improve performance, enhance capability, return on investment, and ensure optimal uptime.

Total Accountability for project delivery with high visibility, high dollar figure, critical time to market, while maintaining schedule and budget

Recognized for ability to establish, revitalize, and optimize organizational infrastructures, services, teams, and technologies to reduce costs, enhance security, and drive growth.

Project Enablement and Execution Element Assessment Reports: Corrective Action Plan(s)

Requirements Management Processes and Traceability

Project Artifact Management

Milestones, Deliverables, Work Products and Responsibilities

Signoff and Acceptance Review Management/Advocacy

Natural communicator and team leader with strong motivational skills and ability to build, produce, and succeed. Skilled trainer and problem solver; able to communicate effectively with senior management, teams, vendors, customers, and users at all levels and multicultural backgrounds.

Professional Experience

8/2016- 6/2018

Senior Consultant

JPMORGAN CHASE & CO - Senior Program and Project Manager, Cyber Security E-Mail and Network

Technical manager leading project managers, engineers, strategic vendor partners in the Global aligned Cyber Security with Line of Business and Application owners, providing governance and deployment within infrastructure/application management (e.g. servers, network, storage, database, applications, and operating systems) supporting $MM Regulatory mandate Firm Wide Deployments: Compartmentalization for Common and Core Shared Services, Development DMZ, PSaaS for IPv6, SMTP Authentication for Secure E-mail. SVDI and My WorkSapce VPN client technologies and tools, application configurations running in a high availability (HA AWS cloud based disaster recovery environment), geographically dispersed, virtualized remote access environment utilizing JIRA Agile methodologies.

Compartmentalization efforts included engagement with AO’s and SA’s for placement of the product tool on AIX,UNIX/Linux, Windows OS . IAAS, Kafka,and SDDM services were set up as the primary application request mechanisms for which large scale deployments were performed.

Global Migration of heritage employees across multiple lines of business virtual systems Appshere, I-connect, and Liquid VDI into a single portal support, interacting with business units and support engineers of 188,000 users

Global Migration of 10,000 personally owned assets onto a new remote connect product, providing a faster, more secure, more reliable conduit into the firm

Global Migration of 9800 Lines of Business’ business partners into a Citrix secure web based environment

Principal technical manager working in collaboration with the JPMC Cyber Security Operations and Security Enterprise Infrastructure Management teams . Key focus on level of preparedness to mitigate risk across global products for regulatory demand.

Orchestrator in triage of incidents, developing solution architectures, technical work plans and estimates for planned projects (e.g. upgrades, expansion, new capability releases tracking via MS suite, BA and QA analytics, MVS) i.e IPv6, Compartmentalization, SVDI and SMTP.

Consult on technical aspects of break/fix approaches, planned enhancements, contract change requests, and architecture strategies, approaches necessary for driving ongoing performance management and security compliance

Key point of contact with infrastructure/app/db vendors and internal service providers regarding build, application, break/fix, and security incident case management

3/2015- 6/30/2016 Senior Consultant- Hire CIO

State of Ohio - DAS Ohio Administration Knowledge System Technical Manager

Technical manager who provides proven experience in infrastructure/application management (e.g. servers, network, storage, database, applications, and operating systems) within an environment supporting Oracle/PeopleSoft technologies and tools, application configurations running in a high availability (HA), geographically dispersed, virtualized server environment anchored by Oracle Engineered systems (i.e. ExaData, Exalogic, and X86) architectures for windows and Unix based systems. Managed routine patching and kernel upgrades in coordinated efforts with Oracle Platinum support.

State's enterprise ERP(HCM, BI, CRM, ELM, Portal, FIN, EPM, Tumbleweed, Kronos, Tableau) systems principal technical manager working in collaboration with the OAKS and OIT Senior Leadership, Managed Services Providers (MSP), key internal IT and Security organizations, and other critical vendor partners, managing $3MM budget annually, monitoring and troubleshoot the technical performance of the OAKS systems, participate in triage of incidents, and help develop solution architectures, technical work plans and estimates for planned projects (e.g. upgrades, expansion, new capability releases )

Consult on technical aspects of break/fix approaches, planned enhancements, MSP contract change requests, and architecture strategies and approaches necessary for driving ongoing performance management and security compliance.

Key point of contact with infrastructure vendors and internal service providers regarding infrastructure, application, network, disaster recovery, and security incident case management.

Governance and Facilitation of the ITIL, SDLC, Agile and Scrum methodologies.

Implementation of builds within Training, Demo, QA, Portal, and Production AWS HA / Cloud DR environments

Management of Vendor partners with leadership at the data center and strategic partner level ie: OIT, IBM, Windows, Unix, and Oracle Platinum and Premium Service levels, part of the tool kit tracking methods including MS suite, BA and QA analytics, MVS .

Change control Approver and Change Order control board member

9/2013 – 3/2015 f5 Network, Seattle Washington

Senior Program/Project Management Organization consultant, Quality Control and Training Coordinator

PMO aligned with Global Sales Management and Consulting management of Professional Services, to deliver f5 Network product lines such as BIG IP,LTM,GTM,ASM, BIG IQ, Viprion, VCMP, GSS from ACE, Layer 1 to client base such as JP Morgan Chase, Bank of America, New Jersey OIT, InterContinental Hotel Group, Gentiva, Cigna, Verizon Wireless, AEP, and Fiserv.

Performed Project Definition Workshops with stakeholders to produce Project charter documentation for larger scale projects to ensure SOW adherence conducive to the financial services market clientele.

Conducted staff auditing of management and technical\personnel for internal performance, enhanced and improved documentation requirements for quarterly reviews, developed marketing materials for recruiting, criteria for interviewing potential candidates, as well as, the interviewing of new employees.

Modified and improved the existing quality control standards for management and field personnel to utilize on a day to day basis, particular to installation and industry standards.

Managed and tracked tasks in Microsoft Project and Visual Studio certifying compliance to project plan, Sprint execution and delivery.

5/2013 to 8/2014 Consultant – Insight Global

Ascena Retail Group, New Albany Ohio – Justice/Brothers, Lane Bryant, Dress Barn, Maurice’s, Catherine’s, Express brands

Network Program/Project Manager,/Solutions Engineering – Shared Services Group

Spearheaded design and delivery of network to new and renovated stores for Justice/ Brothers Managed OSP WAN rings, providing diverse carrier, diverse path, providing over 1000 store sites with primary network connectivity, 4G wireless back up, wi-fi for wireless inventory scanning play network, and store Oracle POS.

Managed the WAN physical layer fiber optic sonnet ring build from carrier CO to customer premise

Spearheaded design and delivery of Dress Barn WAN pilot of diverse carrier, diverse path, providing 138 stores with primary network connectivity, 4G wireless back up.

Directed build-out of Telepresence enterprise solution globally within brand corporate facilities within New Albany, Etna, and Columbus, Ohio, Bensalem,Pennsylvania, Duluth, Minnesota,Mahwah, New York, and Hong Kong China. Build included V motion 320 cisco telepresence servers, end points, and immersive Cisco TX9000 and TX9200 series.

Led efforts to retrofit 1200 Lane Bryant and Catherine’s stores with wireless access for in store customer 3G/4G coverage and wireless security

Spearheaded Cisco Call Center/ UCM migration and integration to heritage corporate centers residing on previous Cisco UCM systems and one off call management products

Expanded existing WMS within Ascena’s 250k sq. ft .of distribution center space to 500k sq. feet and provided additional bandwidth capacity to ensure WMS network’s coverage sustained threshold requirements for utilization of DAS and wireless RF antenna systems.

Facilitating relocating 300 head count within Hong Kong, migration of network infrastructure to new WAN, dc space, enterprise applications, storage and workspace attributes. Telepresence design/ new build space and components including bandwidth upgrades to support its application

Introduced Hyperion financial management tool upgrades to Ascena IT finance

Led team in analyzing and creating of status reports, project plans, and risk analysis.

Responsible for analyzing the performance of installed enhancements to measure against projected business results.

Provided brand stakeholders with estimates of enhancements and refresh initiatives to maintain PCI compliance and convergence into an al encompassing enterprise

7/2012 to 4/2013 Consultant- Oxford, Valtech, Signature, Techmark - IBM /Honda of America, Marysville Ohio Senior Infrastructure Program Manager,/Solutions Engineering – Global Software Services Group

Key Contributions & Accomplishments:

Directed build-out of entire enterprise production server farms zones and lab environments on raised floor space with data centers in Dublin, Ohio, Raleigh, North Carolina, Toronto, Canada and United Kingdom. WAN, VPN, MPLS, OC-12, CSS load balancer, SSL VPN,, IBM Power Edge and Flex server series. AIX, LINUX, code conversion, Web sphere Commerce, GIOD, Order Management, HTTP,HTTPS.

Led engineering team for the development of database and application web based products for end user clients utilizing Oracle, AIX, LINUX, code conversion, Web sphere Commerce, GIOD, Order Management, HTTP, HTTPS environments.

Facilitating Server tech refresh initiative program of $3MM for Honda of America’s Main Frame, DASD storage, Kiva, v2v,p2p,p2v, and decommission efforts with IBM leased assets in the realm of both physical and virtual hardware at tune of over 500 servers.

Led team in analyzing and creating of status reports, project plans, and risk analysis.

Responsible for analyzing the performance of installed enhancements to measure against projected business results.

1/2009 to 7/2012 Consultant- K Force

JPMORGAN CHASE & CO -Senior Network Project Manager/Solutions Engineer

Spearheaded design and delivery of $90MM annually, Retail and Credit Card call center infrastructures within geographically diverse data centers domestically for Flattened, Consolidated, Extended and ECCS to support call center environment within the firm’s enterprise including Virtual Desktop Integration with POS capabilities at the thin client. The core competency, to provide a contact center experience which supports agent queuing, ACD/UCD, web phone, e-mails, IVR, eWFM, call forwarding, call recording and retention .

Directed build-out of entire enterprise production server farms zones and lab environments on raised floor space with data centers in New Jersey, Michigan, Texas, Illinois, Delaware, Ohio, Florida and United Kingdom serving sites; coordination of 30 server cabinets with power, space and cooling, open air racks to support data and transport gear, conveyance, and layer 1 connectivity. Zones include WAN, ATT, Verizon, TWT ~ OC-12,OC-3, DS-3,DS-1, MUX, TDM, Cisco catalyst 6509e, Nexus 7K,ASA5550,5580 firewall, CSS load balancer, SSL VPN, ONS, AS5400, Juniper 6500,4200,480,420, Niksun / Endace probes, EDW and S3 data warehousing and redundant network, MACD, DNS, DHCP, Cisco Voip telephony, Cisco Unified Communications, Avaya G650 PBX, Avaya PG230 dialers, Aspect UIP DCP dialers, CM AES,CMS, SES, MM, SAN/NAS, Genesys call routing, web phone, dialogic, IBM Power Edge and Flex server series, NICE call recording, virtual hold, web phone, 616-HP 10000 blade center chasis’ deployed and configured with Teraform for VDI and VMS with IAAS for future resource build requests .Container orchestration set up also a key element by DCO for open sourcing utilizing Docker. As part of the tooling for call center agent workstations, integrated Linux POS onto agent payment processing via virtual desktop from the enterprise environment to receive payments from clients over the phone .

Managed all efforts to expand FCE container lab in Ohio, Florida, and Delaware by 10,000 square feet, to support testing platforms for both logical and physical upgrade releases.

Orchestrated the architectural design of interconnectivity infrastructure to allow business partners within retail and card access of real-time within the zones.

Led team in analyzing and eliminating network addresses from WAN infrastructure to resolve compatibility issues; increased uptime of services.

Peered with Business partner PM in the application development of Window 7,Oracle, AIX, LINUX, code conversion, Web sphere Commerce, GIOD, Order Management, HTTP,HTTPs to serve business partner web based product lines. EDW and S3 required to retain transaction and FTP batch housing.

Responsible for analyzing the performance of installed enhancements to measure against projected business results.

Orchestrated roll out of functionality such as desktop to end user client community for VC/VDI managing the physical and logical placement of OS and applications to support call center user community. Applications driven by Unix, Linux, Windows 7, for electronic bill pay and custom LoB customer call center tools .

3/2007 to 1/2009

Cardinal Health, Dublin Ohio –Technology Services Project/Program Manager-

Spearheaded design and delivery of Network Refresh Core distribution layer, associated with CISCO Advanced Services best practices at Dublin Corporate facility Datacenter and Mc Gaw Park, Il. Datacenter. Orchestrated MSA negotiations for discount percentages on CISCO network gear for purchase into the data centers.

Directing build-out of 25,000-square-foot raised floor space data center expansion in Dublin Ohio to support expansion and growth of real-time data center operations also included relocation of IBM large mid range server farm and virtual tape library zone

UPS capacity build-out of alternate service feed power and Automatic Transfer Switching to support additional power requirement demand of the Dublin Data Center facilities. Drove SOW with design engineering/construction management firm to produce streamline reimbursement for contracted services.

High Definition Video Conferencing across strategic sites domestically integrating Cisco Tele presence, including diverse carrier/path gig-e bandwidth enhancements across the environment; carriers consist of AT&T and L3. Managed contracts with carriers for prompt deliver of circuits to facilities, including OSP builds.

Mergers and Acquisitions: Viasys Health care data network integration and Data Center Migration to include IT Risk assessment, trust level mitigation, db/app remediation, web app licensing, Web Content Management, Hyperion finance management, ftp, http, https,.net, CSS for SSL vpn, HTML, heritage Java POS for pharmaceutical payment processing, build to run, re-ip, MPLS utilizing AT&T, VPN, LAN refresh, and monitoring

Execution of new Security Operations Center. Delivered licensed/certified preferred vendor to conduct installations

Coordinated the planning and execution of layer one distribution for new campus expansion of Corporate facilities. Brought competition to the preferred vendor structured cabling vendor list, for bid leveling.

Planning and execution of CISCO Voip telephony within a regional call center, main campus, main campus expansion environment, decommissioning existing Lucent definity PBX and peripherals

Documentation was carried out on MSOffice Suite - Word, Excel, Powerpoint & Visio.

Facilitated the Network infrastructure build for Pilgrim, an FDA regulated complaint system

Identified requirements for wireless audit remediation across the domestic environment

1/2005 to 3/2007- Consultant

JPMORGAN CHASE & CO,Columbus Ohio

Technical Program Manager / Senior Data Center New/Renovation Builds Project Manager

Spearheaded design and delivery of 1st tapeless drive strategy infrastructure for SAN / NAS at off-site storage facility (core to bunker), EDW, and 10 g WAN triangle links ensuring optimal uptime of investment banking for disaster recovery.

Directed build-out of ground up,60,000-square-foot raised floor space data center in New Jersey to support expansion and growth of real-time trading operations including(ASF) diverse feed power plant and back up generation, space, cooling, entrance facilities, foundation, transport vaults, Node room builds facilitating multiple carrier builds from design through turn up, GCN, CDL, Keon, Tivoli, Niksun probes, dragon sensors, tools concentrator, ESF zones, e-commerce zones, EDW, MACD,DNS, DHCP, Nokia checkpoint, Matrix access control, Cisco Voip telephony, Cisco catalyst, and Cisco WAP.

Managed all efforts to expand data center in Delaware, by 45,000 square feet, to support deployment of additional mainframe housing transactional data.

Directed shell out renovation of 500,000-square-foot raised floor space data center in New Jersey to support expansion and growth of strategic enterprise operations including including(ASF) diverse feed power plant and back up generation, space, cooling, entrance facilities, foundation, transport vaults, GCN, CDL, Keon, Tivoli, Niksun probes, dragon sensors, tools concentrator, ESF zones, MACD,DNS, DHCP, Nokia checkpoint, Matrix access control, Cisco Voip telephony, Cisco catalyst, and Cisco WAP.

Orchestrated the architectural design of interconnectivity infrastructure to allow 100 partners within investment banking to access real-time trading data within the data center.

Led team in analyzing and eliminating network addresses from WAN infrastructure to resolve compatibility issues; increased uptime of services.

Planned and coordinated successful shutdown of 2 data centers, and subsequent relocation and integration of Alpha servers for development and production environments into new facilities.

Responsible for analyzing the performance of installed enhancements to measure against projected business results.

Education, Certifications, and Tools

Columbus Technical Institute-Electronic Engineering Technology 1982-1984

Ohio State University-Analog / Digital Communications1984-1986

Project Management Professional (PMP)

Information Transport Systems Certified Technician (BICSI)

Microsoft Project 2010,2007,2003, Microsoft Project Server, Service Now, Oracle EBS, Sales Force, Microsoft Outlook, Share Point, Visio, CAD, Pegesys P3, PMO db, Lotus Notes, PAR, Electronic Change Management, Clarify, Clarity, SAP for WRM, B2P, AIMS, TAMS, EPM, JIRA, Illumio,ADM Portal, and Prime

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