Medical Assistant Office

Gala R. KEYE, CPT, RMA

**** ********** **. ******* ******** 20603

Home: 301-***-**** Cell: (703) 727- 8301

E-mail: ********@*******.***

Medical Assistant

SUMMARY OF SKILLS:

Proficient in phlebotomy, processing and developing CXR, EKG, and ECG. Familiar with Medical management, CBSI medical software, Type 35-45 WPM, and have exceptional patient interaction skills.

QUALIFICATION:

Registered Medical Assistant, Certified Phlebotomy Technician, and CPR Certified.

OBJECTIVE:

To obtain a challenging and rewarding position where my expertise and experience can be utilized thus allowing for professional growth.

PROFESSIONAL EXPERIENCE

CHESAPEAKE OTOLARYNGOLOGY, BOWIE MD. 2012 – Present

SENIOR MEDICAL ASSISTANT

Responsible for providing excellent customer service to patients and being extremely reliable to doctors, office managers, and co-workers while assisting in daily activities. Greet patients with professionalism and respect while ensuring appointments are kept on schedule. Assist providers by taking vitals, entering patient information into EMR, scribing and assisting with procedures. Sterilize, properly store, and label surgical instruments for providers to perform delicate procedures. Other duties include verifying insurances, follow up on exams and lab results, obtaining reports, contacting patients, and filing in EMR.

Key Accomplishments:

Was instrumental in transferring over 100 medical records from an antiquated system into the NexGen system

Team Player, performed front office duties by taking phone calls, collecting co-pays, scheduled appointments and printed doctor schedules. Lauded by office manager and doctors for doing so.

METROPOLITAN GASTROENTEROLOGY GROUP, BETHESDA MD. 2008 - 2012

MA PATIENT FLOW COORDINATOR

Responsible for providing prompt service to patients and ensuring procedures are well followed making efficient use of the assigned doctor’s time. Constantly monitors waiting rooms, exam rooms, and doctor’s offices to manage proper flow of patients. Assist doctors with patient’s vital signs, blood withdrawals, medical charts, and ensure exam rooms are fully stocked with medical supplies. Thoroughly clean each exam room before and after a patient departs the facility. Coordinate with office manager and other MAs to ensure proper billing, insurance, and other paperwork is filled out correctly.

Key Accomplishments:

Learned and became proficient in administering capsules used in the Capsule Endoscopy procedures. Educated co-workers on the proper techniques to administer, monitor, and record results for the doctor’s evaluation.

Praised by doctors and patients for my professionalism and conduct while performing my duties.

DR. P.L. BISK & M. SAAVEDRA OFFICE, SILVER SPRINGS 2000 – 2008

LEAD MEDICAL ASSISTANT

Lead a team of two people in preparation for patient examinations to include keeping exam rooms well stocked, maintaining cleanliness throughout the office, recording vitals, receiving incoming calls, and use of proper etiquette when addressing patients. Responsible for administering injections, preparing specimens for lavatory pickup, reviewing lab reports and accurately processed prescription refills. Assisted doctors during pelvic and Pap smear exams. Performed EKGs, holter monitoring, dipstick urinalysis, and Venipunture.

Key Accomplishments:

Imported over 300 patient records in new computer systems which allowed the office to become fully automated.

Trained to become proficient in Lab Corp and Quest billing, which decreased the number of input errors and saved money for the office by eliminating rework.

Received letters from patients for dedication and outstanding care

DR. KOTELANSKI, ABRAMS & LIPSON, WASHINGTON DC 1997 - 2000

MEDICAL ASSISTANT

Performed as the lead Phlebotomist and drew blood on an average of 80 patients per day. Assisted doctors by taking and developing chest x-rays, recording hemoccult slides, and preparing EKG results for review. Administered patient injections, processed urine specimens for the appropriate labs.

Key Accomplishments:

Gained trust of doctors and was nominated to represent their office by traveling to different locations to administer flu shots.

GEORGE WASHINGTON UNIVERSITY HOSPITAL, WASHINGTON DC 1993 -1997

ENDOSCOPY ASSISTANT

Provided patient care under supervision, learned to prepare procedure rooms, clean, disinfected, and sterilized equipment. Assisted medical staff with patients, maintained medical supplies, and kept medical record organized. Performed patient escort service as an additional duty. Learned to be a team player and work with others.

Key Accomplishments:

Quickly gained knowledge about my duties and responsibilities and trusted to perform tasks with little or no supervision.

EDUCATION:

APPLIED CAREER TRAINING

ROSLYN, MD PHLEBOTOMY CERTIFICATION

AMERICAN REGISTRY OF MEDICAL ASSISTANT

WESTFIELD, MA REGISTER MEDICAL ASSISTANT

REFERENCE ARE AVAILABLE ON REQUEST

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