Customer Service Microsoft Office
Resume:
Richard
Proffitt
New Albany, IN 47150
*******@*******.***
Objective
Seeking a challenging sales position to utilize my skills and abilities that offers professional growth and development.
Skills
Highly Energetic
Proficient in Customer Service
Experienced in Online Enrollment Applications
Veteran in Online Education and Testing
Expert in Outlook, Microsoft Office Suite (Word, Excel, PowerPoint), Database Management, and Appointment Setting
Accomplished in Multitasking
Experience
Independent Insurance Broker/ New Albany, IN
Worked for American General, National States, Bankers Life, Colonial Penn, Great American, Loyal American and Lincoln Heritage (1994-2008).
Currently certified and licensed with Anthem, Cigna, Humana, WellCare, and United Healthcare (2009-present).
Information Technology Help Desk Associate/ Owensboro Medical Health System, Owensboro, KY
Responsibilities included setting up over 500 personal computers with varying levels of software and hardware depending on the department. I was also responsible for maintaining and updating the training classroom computers.
Education
Associates Degree in Business Management / Henderson Community College, Henderson, KY
Bachelor’s Degree in General Studies / Western Kentucky University, Bowling Green, KY
Leadership
I’m a self-starter with high expectations for myself. Being an Independent Insurance Broker has enabled me to set my own client list and schedule to which only I am accountable. This has taught me time management, responsibility for my primarily elderly clients and the ability to ensure prequalification for superior healthcare regarding those clients.
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