Microsoft Office Administrative Assistant
Resume:
RACHEL AFRICANO
****-*** ******** **** **. #***, Virginia Beach, Virginia 23462
****************@*****.***
QUALIFICATIONS
B.S. in Organizational Leadership & Management.
* *****’ service as U. S. Army Supply and Munitions Specialist honorably discharged.
2 years’ Executive Administrative Support experience.
6 years’ related Administrative Support experience.
Strong organizational skills with the ability to multi-task.
Attention to detail and problem-solving skills.
Proficiency in MS Office Suite.
Cross-cultural customer service skills.
EXPERIENCE
Founder/Volunteer, C2Connect
February 2010-Present
Bringing awareness to human rights issues through public speaking.
Providing opportunities to orphans, homeless, and the elderly.
Coordinating Emergency Relief in local communities.
Academic Services Manager, Regent University
April 2016-September 2017
Effectively supported Department Chairs and Associate Deans by designing high-level administrative protocols.
Improved efficiency of academic projects, schedules, calendars, and contact lists through the implementation of time-management skills.
Increased staff awareness by conducting orientation and onboarding sessions.
Ensured accuracy of information on marketing materials by serving as an interdepartmental liaison for Course Schedule communications.
HR Coordinator & Office Assistant, GSLAC, Boy Scouts of America
January 2012-March 2014
Increased compliance by serving as a trusted resource to executive staff on employment law and benefit issues.
Reduced cost of turn-over by implementing an onboarding and exiting process which incorporated a check-list for equipment, knowledge management, and required cross-trainings.
Fostered confidentiality by instating records management for active and inactive personnel, HIPPA, and unemployment files.
Increased participation in employee benefits by facilitating informational sessions throughout the recruiting, hiring, and employment of employees.
Improved customer relations through excellence in communication and accuracy in data entry for all contact lists, databases, and accounts payable and receivable.
Trained staff on systems used in orientation, performance, development, and attendance.
Administrative Assistant to the District Superintendent,
Missouri District Church of the Nazarene
December 2010-July 2011
Provided administrative support to 64 churches and the District Superintendent.
Utilized Microsoft Office Suite to perform general, clerical, project-based work.
Set-up, planned, and coordinated conferences.
Reserved facilities, prepared agendas, and made catering arrangements for luncheons, board meetings, and committees.
Accounts payable and receivable.
Teaching English as a Foreign Language (TEFL) Teacher,
Hope Academy, Kyrgyzstan
July 2008-March 2010
Bishkek Academy of Finance and Economics, Kyrgyzstan
August 2007-July 2008
Recognized by the Rector for enhancing relations between the NGO and the Academy.
Presented formal English from both an academic and business perspective.
Augmented students' grammar, conversational, reading and comprehension skills.
Taught university, secondary, and primary school students using a multi-method approach.
EDUCATION
Bachelor of Science, Organizational Leadership and Management
Aug 2005-May 2007
Regent University, Virginia Beach, Virginia
Teaching English as a Foreign Language (TEFL) Certification
July 2007
Educational Services International, Arcadia, California
HONORS
Army Achievement Medal for 100% inventory accountability during the Change-of-Command.
Army Commendation Medal for excellence in establishing Standard Operating Procedures.
Army Achievement Medal for achieving excellence during a III Core Arms facility inspection.
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