Sales Manager
Resume:
Andrew F. Weis
Columbia, MO 65202
***********@*****.***
SUMMARY OF QUALIFICATIONS:
Seasoned operations, marketing, advertising, human resource, sales management professional with over 30 years experience leading some of the largest retailers including Kroger (Ralphs Grocery/Food 4 Less) and Wild Oats Markets as well as Wholesale Distribution of Organic Produce and Fresh non-produce products
Results driven leader with a track record of increased sales, profits and fiscal responsibility managing budgets in excess of $900 million
Innovative agent-of-change having launched business building initiatives spanning new targets, engaging promotions and customer retention programs
Dedicated manager, mentor and instructor having led teams of more than 100 team members
Experienced leader with a diverse background spanning all aspects of management and sales from consumer to buyer, to traditional to out-of-the-box and from building mass to individual relationships
Highly ethical leader when complying with company polices and procedures and interacting with management and staff
EDUCATION:
California Coast University, Santa Ana, CA
BS in Management, 2002
EXPERIENCE:
5/2017 to
Present Lucky’s Market
Regional Director of Operations-Midwest
Multi-unit manager for 10 natural/organic grocery stores with revenues over $140 million annually.
Total P&L accountability as it relates to budgeting and financial performance around sales, gross margins, labor, capital spending, and direct store expenses
Implemented and maintained high standards and service amongst all stores in the region
Built trust amongst 12 Regional Specialists, 10 Store Directors and their teams to encourage open dialogue through our open-door policy
Coached and mentored Regional Specialists and Store Directors to be successful in their respective stores relative to sales, service and bottom-line performance
Coached and mentored Regional Specialists and Store Directors to be successful in their respective stores relative to team member hiring/ retention, succession planning and team member development while developing and maintaining a culture of respect and accountability
Worked well with all functions of the company to insure follow-through on all Lucky’s initiatives and programs
Insured change was communicated and executed through Regional Specialists, Store Directors and their teams with a high level of support at store level
Intimately involved in all Human Resource activities in each location while actively identifying future leaders, promoting training and education and positive reinforcement of the behavior we expect to insure team member understanding of growth opportunities for all team members to support future growth and company successes
Well versed in employee relations, training, employment and labor relations
7/2015 to
5/2017 Lucky’s Market Missouri
Store Manager
Managed single store retail natural/organic grocery store with revenues over $20 million annually.
Total P&L accountability as it related to budgeting and financial performance around sales, gross margins, labor, capitol spending, and direct store expenses
Responsible for guiding department managers to be successful in their respective departments
Implemented and maintained high standards and service
Handled and resolved customer and employee issues with a high level of integrity and success
Coached and mentored 10 department managers along with over 110 staff while developing plans to drive performance in individual stores
11/2014 to
7/2015 Sprouts Farmers Market Kansas/Missouri
Store Manager
After two months of training in both California and Colorado Sprouts stores I co-managed and mentored the current store manager at the Overland Park, KS store, for the past four months, helping rebuild his team, increase customer service and store standards, as well as improving sales and bottom line performance resulting in better morale and consistent positive EBITDA for 4 periods in a row following a 2014 year of negative earnings.
01/2012 to Albert’s Organics Vernon, CA
04/2014 Business Manager
Provide strategic direction and execution of responsibilities focused on growing the business, implementing plans and strategies in line with Albert’s Organics’ culture and goals, as well as the improvement of internal business controls, sales and distribution center financials of revenue in excess of $37 million ($712,000 weekly) and margin dollars in excess of $10.7 million annually.
Managed a sales team of 8 as well as a Produce and fresh buyer.
Foster and enhance internal/external customer service and sales performance by achieving revenue and margin budgets.
Develop, implement and meet financial budgetary guidelines.
Recruit, retain, motivate, coach and develop focused, goal-oriented team members in sales and purchasing.
Provide strategies and creative solutions to grow existing customer accounts and develop new customer accounts.
Communicate job expectations, performance goals and Company standards to ensure customer service standards are achieved. Provide leadership and direction to team for improving all departmental functions and procedures.
Develop and implement continuous improvement programs.
Interface with customers and assist in troubleshooting issues that arise.
Collaborate with leadership members within the company to continuously improve overall performance and customer service.
02/2008 to Core Essence Products, LLC, Carlsbad, CA
1/2012 Owner/Director of Sales and Marketing
Developed business plan for startup and managed all aspects of planning, sales, marketing, distribution, finance, product development, etc.
Experienced year one sales of $78,000. ($1,500 weekly) Year two sales tracking for $150,000 ($2,885 weekly)
Worked with manufacturers and buyers to create strategies and tactics to obtain presence of products in natural and organic retailers
Provided support and tools to increase sales by developing marketing, pricing, promotional plans, service programs and brand awareness to ensure success in retail outlets
01/2005 to Gerson Lehrman Group, New York, NY
1/2012 Business Consultant (Contract Work)
Provided educational consulting to business and investment leaders in the grocery industry and other retail environments
Conduct business analysis and provide insight to investors regarding industry trends, products and services, management and other aspects of their business.
Consultations provide Gerson Lehrman Group’s clients with custom, direct and rapid access to council members, helping them to expand their industry knowledge through specialized consultations with industry experts
05/1997 to Wild Oats Markets, INC, Boulder, CO
08/2004 Regional Director of Operations-Western Division 2003-2004
Responsible for 23 retail grocery stores located in CA, UT, OR, WA and NV
Total revenue in excess of $300 million annually ($5,769,000 weekly)
Total P&L accountability as it related to budgeting and financial performance around sales, gross margins, labor, capitol spending, and direct store expenses
Developed and executed customer and employee retention programs
Communicated goals and objectives to all levels of the company and its staff and developed strategies and tactics to execute plans to achieve company goals within the region
Successfully cultivated and coached 2 District Managers and 23 Store Directors along with over 2,000 staff while developing plans to drive performance in individual stores
Vice President of Operations 2001-2003
Responsible for 75 retail grocery stores located in the Untied States and Canada
Total revenue in excess of $900 million annually ($17,307,100 weekly)
Worked collaboratively with all functions of the company to develop programs that assisted with store execution resulting in employee retentions, improved customer experiences and top and bottom-line growth
Participated in task forces that focused on new store development, marketing and advertising, training and development, succession planning, purchasing, sku rationalization, inventory management, merchandising, standards of excellence, customer satisfaction and employee retention
Developed quarterly P&L review presentations to present to the executive team and board of directors
Understood organizational needs, detected opportunities and devised methods to effectively achieve corporate financial goals
Fruitfully motivated, encouraged and mentored 4 Directors of Operations 75 Store Directors and over 8,000 employees assisting them in creating and implementing strategies and tactics to increase performance in their regions
Regional Director of Operations 1998-2001
Responsible for 14 retail grocery stores located in OR, WA and Vancouver, B.C.
Total revenue in excess of $200 million annually ($3,850,000 weekly)
Oversaw commissary operations, distribution and transportation supporting 14 retail delicatessens generating sales of $40 million annually
Total P&L accountability as it related to budgeting and financial performance around sales, gross margins, labor, capitol spending, and direct store expenses
Efficiently executed top down driven customer and employee retention programs within assigned territory
Communicated goals and objectives to all levels of the company and its staff and developed strategies and tactics to execute plans to achieve company goals within the region
Effectively cultivated and coached 14 Store Directors along with over 1,100 staff while developing plans to drive performance in individual stores
Awarded Regional Director of the year in 2001
Store Director 1997-1998
Managed single store retail natural/organic grocery store with revenues over $11 million annually ($212,000 weekly)
Total P&L accountability as it related to budgeting and financial performance around sales, gross margins, labor, capitol spending, and direct store expenses
Responsible for guiding department managers to be successful in their respective departments
Implemented and maintained high standards and service
Handled and resolved customer and employee issues with a high level of integrity and success
Coached and mentored 8 department managers along with over 50 staff while developing plans to drive performance in individual stores
Awarded Store Director of the Year in 1998
04/1981 to Ralphs Grocery Company, Compton, CA
05/1997 Store Director
Managed several single store retail grocery stores in diverse neighborhoods with revenues ranging from $10 to $52 million annually ($200,000-$1,000,000 weekly)
Directed department managers as well as up to 100 staff at all levels to insure employee success, customer satisfaction and increased sales and profits
References furnished upon request
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