Latasha Alston
Harrisburg, Pa ***** Home: 717-***-**** *************.**@*****.***
Polished, professional customer service rep offering:
Proven experience providing assistance to the public as well as complying with federal regulations.
An unwavering commitment to customer service providing the ability to build productive relationships, resolving complex issues and obtaining customer loyalty.
Strategic-relationship and partnership-building skills – listens to directions attentively, solve problems directly and use tact and skills to achieve customer gratification.
Experience
U.S Postal Service
Harrisburg, PA
Receptionist/ Front Windows Clerk, 10/2014 to Present
Sorting incoming and outgoing mail by hand and/or electronic machine. By also providing assistance to the public as well as complying with federal regulations.
Selling and collecting payments from customers regarding all mail related purchases. Also answering questions related to all mail procedures. Lastly, obtaining signatures from customers to due to special delivery request.
PCA, Harrisburg, PA
Right At Home
Patient Care Associate, 12/2014 to 12/2016
Providing scheduled administrative medications, cooking and preparation of meals, assisting clients with necessary needs and enduring documentation at a accurate and timely manner. Also assisting patients with daily living task and healthy and clean environment.
Education & Training
Harrisburg High School, Harrisburg, PA, Diploma