ELIANNA MARIE P. RONQUILLO

Address: Hawally, Kuwait

Email: ac6aqp@r.postjobfree.com

Mobile: +965-********

OBJECTIVE:

To be able to work in a career oriented and challenging environment that promotes personal growth and uplifts professional development.

STRENGTHS AND QUALIFICATIONS:

Eligible Professional

Dedicated and hardworking individual

Exposed and interacted with wide variety of personality

Ability to advance to a higher job levels with active efforts toward self-development and advancement.

Willing to learn new things and acquire more knowledge

Fast learner

Good interpersonal skills

Goal oriented person

Flexible

Proficient in English

Multitasking ability

WORK EXPERIENCES:

Sales Associate/Cashier/Receptionist

Kuwait Towers (Touristic Enterprises Company)

Arabian Gulf, Kuwait

(March 16, 2016-Present)

Duties of a Sales Associate:

Submits orders by referring to price lists and product literature.

Give answers to customer’s questions or concerns related to the product they are charged to sell.

Communicate and assist customers in any way possible and as the customers may require.

Deal with customer’s complaints professionally.

Process or help process payments made by the customer, whether by in cash or credit card.

Report sales accurately.

Duties of a Cashier:

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

Receive payment by cash, credit cards, or automatic debits.

Issue receipts, refunds, credits, or change due to customers.

Calculate total payments received during a time period, and reconcile this with total sales.

Compute and record totals of transactions.

Duties of a Receptionist:

Welcomes guests by greeting them, in person or on the phone.

Maintains security by following procedures, monitoring log book.

Draw up client bookings for tables and ensure that tables are set before clients’ arrival.

Manage the front desk by receiving incoming calls, greeting and attending to customers.

Assist guests with answers to queries, and proffer solutions to issues within your capacity

Collaborate with other restaurant staff and the management to ensure that customer complaints are properly attended to in a timely manner.

Intern/Trainee

RCBC Savings Bank (Loans Department)

Emerald Building Dolores, City of San Fernando Pampanga, Philippines

(October 2014-March2015)

Files papers and documents into designated files.

Encodes list of new loans and client details

Makes photocopies and performs other clerical functions

Prepares new client files.

EDUCATIONAL BACKGROUND:

Tertiary: Colegio de Sebastian, Inc., CSFP

Bachelor of Science in Business Administration

Major in Financial Management (Graduated 201*-****-****

Angeles University Foundation

Bachelor of Science in Accountancy 2008-2010

Bachelor of Science in Nursing 2007-2008

Secondary: San Lorenzo Ruiz Center for Studies

and Schools, Inc., CSFP 2005-2007

College of the Holy Spirit, Tarlac 2003-2005

Primary: Montessori School of St. Nicolas, Capas, Tarlac 1997-2003

(with honors)

CERTIFICATES AND SEMMINARS ATTENDED:

Certificate of Eligibility

Civil Service Professional Eligibility (October 26, 2014)

3rd AGSB-Clark Business Forum

“Entrepreneurship for the New Age” (Mr. Farrell)

Heroes Hall, City of San Fernando, Pampanga

September 30, 2013

Central Luzon Business Expo 2013

Hilaga, City of San Fernando, Pampanga

September 26, 2013

PERSONAL DATA:

Date of Birth: January 28, 1990

Age: 28 years old

Nationality: Filipino

Height: 5’1’’

Weight: 50kg

Religion: Roman Catholic

Passport #: EC3788189

CHARACTER REFERRENCES:

Mr. Ali Omar

HR Manager

Kuwait Towers

+965-********

Mr. Ernesto Lising

College Professor

090*-***-****

I hereby certify that the above information is true and correct to the best of my knowledge.

Elianna Marie P. Ronquillo

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