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Customer Service Office

Location:
Sharjah, United Arab Emirates
Salary:
3500
Posted:
July 17, 2018

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ANITHA ANU

Anitha Anu

+971********* / 054*******

ac6akk@r.postjobfree.com

Secretary / Receptionist with 10 years experience in U.A.E & India in the field of office administrative supporting work like Reception, Secretarial, Customer service, Data entry and Document controlling. Looking for a better opportunity in the same field with a reputed organization. Areas of Expertise

Office Administration Reception work

Secretarial Duties Customer Service

Document Controlling Record Management

Data Entry Export & Import Shipment

Discretion & Confidentiality

Planning & Organizing

Proficient in MS office

Records Management

Key Skills and Competencies

Having enough potential and caliber to finish a given job within the standard time on a pressurized environment.

Good understanding of Management level responsibilities.

Excellent communication & a good team player.

Handling Customers & queries appropriately.

Acting as the point of contact on behalf of the management and the division managers. Employment History

Receptionist cum Secretary (April 2006-2009) with M/s. Blue Bell Contracting LLC, Sharjah, UAE. Document Controller cum Receptionist (May 5th 2010-may 5th 2018) with M/s. calibration Technical Services, Sharjah, UAE.

Performed administrative duties for higher management. Responsibilities include screening calls; managing calendars; organizing travel, meeting, event and hotel arrangements; preparing reports and financial data; training and supervising other support staff and maintaining customer relations 2

ANITHA ANU

Employment History- Contd.

Responsibilities held:

Arranging appointments with potential clients and Governmental bodies.

Answer all incoming calls/Emails & re –routing to the relevant parties.

Follow up on major projects such as submittals, correspondence,appointments, follow ups etc

Welcome visitors by greeting them, in person or on the telephone; answering or referring inquiries.

Directs visitors by maintaining employee and department directors giving instructions

Maintain security by following procedures; monitoring logbook; issuing visitor’s badges.

Co-coordinator for marketing activities of the principal companies for the Middle East region.

Handling various vendors on behalf of the company.

Creating maintaining filing systems.

Organizing and storing paperwork’s, documents and computer based information.

Photocopying and printing various documents, sometimes on behalf of other colleagues.

Recruiting, training and supervising junior staff and deleting work as required.

Diary schedule management for the managing partner and general correspondence.

Scheduling international travel itineraries, hotel reservation etc for managing partner.

Organizing external /internal meetings and preparation of minutes.

Dealing with any enquires at the reception.

Ensuring that the reception area is Tidy & Clutter free.

Reporting any problems to the Office Manager

Monitoring stationary stock & Recording when required.

Operating a computer system & switch board.

Maintains customer confidence by keeping business information confidential.

Distribution of project related jobs to clerical staff and follow up on the same.

Preparation of reports by collecting and analyzing information.

All secretarial routine jobs and general administration.

Preparing salary sheets for the office and employees.

Preparing Delivery order for the material

Education

BA- From (Hindi as main subject from Hindi Prachar Sabha Chennai(1992) Computer Course -From Al Qalam Computers,Sharjah

Pre Degree -From Mahathma Gandhi University Kottayam SSLC -From Govt High School, Kerala.

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ANITHA ANU

Personal Data

Date of Birth 01/04/1969

Marital Status Married

Nationality Indian

Languages English, Hindi, Malayalam, Tamil, Arabic (Read & Write) Visa Status Resident

Passport No. B 0301628

References Available up on Request



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