Pamela Denise Davis

**** ******* ***** ***. ***

Houston, Texas 77091

832-***-****

ac6ajr@r.postjobfree.com

Objective

To obtain a challenging positions in an organization to utilizing my skills which will allow and acquire new abilities that is challenging and rewarding.

Skills

Strong analytical and organizational skills, excellent interpersonal skills, communication skills, multitasking, time management, Microsoft office proficiency, flexibility, work under pressure, problem solver, team worker, self motivated and detail oriented.

Experience

Christus Health-2017- 2018 (Houston, Texas)

Patient Account Specialist II

Duties include support services handling adjustments, claims, ensures that all process is performed in timely and efficient manner. Perform duties such as incoming call for patients, client reporting and communication, update accounts information, documentation, research, correspondence, and filing, verification of insurance coverage and benefits and submission/billing of hospital claims. Handling of record request,disputes,attorney & bankruptcy information, death certificate,rebills and various other duties assisting patient, physician office, insurance companies and other clients as needed basis while maintaining strictest confidence.

Allmedical/Well Care Health Plan-2016- 2017 – (Houston, Texas)

Quality Improvement Coordinator

Provide support to our Quality Improvement Department, duties includes special projects; HEDIS (Healthcare Effectiveness Data and Information) Psuedo claims data entry measures. Provide administrative office support which includes creating spreadsheet, filing, data entry, and coding, annual preventive visits. Send faxes and letters to doctors requesting labs, medical records and insure appointments have been made for varies screening. General medical record review for assessment of present health history and past history. Call doctors office and patients to insure members will receive optimal preventive and quality care. Work special projects. Scan and upload medical records.

Baker Hughes Inc. - Risk Management Dept. -2004-2015 (Houston, Texas)

Sr. Administrative Assistant I

Instrumental in handling insurance contracts, policies, certificates of insurance, invoices processing, deposits, wire transfers, check requests, bonds, claims, data entry, set up vendors, created and update spreadsheet data base, created files and managed records, answered phone, set up conference meeting & calls, travel arrangements, expense reports, ordered supplies, typing, faxed, scan, copied, distribute mail, messenger & courier mail, supported our risk management and legal department and help in other areas as needed. Proficiency in Ms Office expertise in Microsoft word. Data entry and tracking of reconcile vendor’s accounts tracking payment and deposits. Assume responsibility helping in all areas as needed.

City Of Houston Health Department-Women Infant & Children-2001-2004(Houston, Texas)

Office Clerk

Clerical assistance met with applicants and reviewed forms and documentation, such as proof of residency and income, to determine eligibility for the program. Set appointments for interviews to conduct and evaluate dietary habits and medical history future counseling and classes. Input and update client information in data base managing records until final disposition. Assisted in health fairs, typed, answered phones, faxed, copied, scan, and supported administrative duties in WIC office.

Temporary Agencies/ Methodist /Dr. Robert Lewy (Houston, Texas)

Administrative/Support Services

Accounting/Insurance/Claims/Records Management/Billing/Coding/Data Entry/Receptionist /Customer Service/ Human Resource processing application and testing. Provided administrative support, duties include answering phone calls, directing visitors, creating spreadsheets, filing, data entry, preparing reports, provide support to medical billing, verifying insurance coverage with private and government insurance carriers, obtain authorizations for medical procedures, referrals, and billing, work with claims, medical billing and patients, familiar with coding ICD-9/ICD-10. Medical terminology and Insurance verification/ EOB. Invoice processing, and check request. Testing and verifying employment, Etc.

Education

Houston Community College-Information and Records management-35 Hours

Walden University –Bachelor of Science Business Administration General-140 Hours

Certificates- MS office Microsoft Word, Excel and PowerPoint, Administrative, Compliance, Hippa, etc.

Awards

City of Houston- Most Congenial Employee

Houston Community College- Outstanding student of the year Business Management

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