Meenu Thiyagarajan

Technical Lead

Address Aurora,CO

Phone 484-***-****

E-mail ac6aib@r.postjobfree.com

Date of birth 05/29/1983

LinkedIn

https://www.linkedin.com/in/meenuthiyagarajan/

Technical Lead for Software Testing Team with 4+years of experience designing, developing, testing and co-ordinated within the teams in Agile and Scrum environments. An autonomous worker committed and customized to meet the specific requirements as per client requisitions.Proficient in Manual,Automation, SOA testing and in possession of a Bachelor's in Information Technology. Experience

Aug 2015 - present Technical Lead

Utest

Responsibilities

Achievements

Saved a major high defect bug to be resolved between the team within 90% SLA Timeline and confined to performance standards, risk and compliance.

• Involved and trained the team for Requirement Gathering and Documentation in Agile Methodology. Organized the team in Writing use cases,Traceability Matrices, Creating test cases and finding the bugs in web application and in production,Reported bugs and handled the escalation of the triage bugs.

•

Arranged the Sprint Planning Meeting,one on one sessions and distributed the solutions between Developers and Testers.

•

Jun 2014 -

Jul 2015

Technical Lead

Syntel Inc

State Street Corporation (Client of Syntel Inc)

Responsibilities

Achievements

Worked with desired product owners to allocate the story points and visualize the appropriate story points which does not cause usability issue to the customers in Production. American Express(Client of Syntel Inc)

Responsibilities

Involved and trained the team for requirements gathering in Agile methodology, defining Features,MMFs, Stories, story points, working with product owners to prioritize requirements.

•

Organized the team in Writing use cases,Traceability matrices,BFS capital Market Domain knowledge

(Investment Banking, Mutual Funds,Retirement plan).

•

Hands-on experience with requirements/use cases repositories/tools like TAF,Creating test cases, finding severity bugs in production,reported bugs and handled the escalation of the triage bugs.

•

Arranged the Sprint Planning Meeting,stand-up meeting and meet the deadlines and organized the sprint in every 2 weeks, involved in iteration 6 and 7 w.r.t to REPO and INTRACOMPANY.

•

Involved and trained the team for Analysis of Requirement document, Design document and Business rule for new implementation in Process Risk Self-Assessment (PRSA), define the Process description documents and creating process map for PRSA Program.

•

Organized the team in Open Pages for the Process, Sub process, Risks, Controls and Test Cases for Release Management process, Test execution of Controls for Release Management process, Client Management - Planning discussions, Status reporting, Relationship Maintenance, Test execution of Controls for Release Management process, trained PRSA team for a pilot project.

•

1

Achievements

Worked with team and trained them in RSA ARCHER implementation for identifying risks and compliance confined to ISO standards.

American Express(Client of Syntel Inc)

Responsibilities

Hands on Experience in Analysis of Request response pairs by using HTTP protocol.

• Lisa test virtualization.

• Creation of Test Plan and Test cases.

• Creating virtual service images and virtual service model by VSE recorder.

• Test execution of Lisa test.

• Mapping the request response pair in HTML and JSON formats. Achievements

Worked with Lisa Virtualization team for salesforce project to attain 98% quality performance in Virtualization by using Lisa Web services.

Hands-on experience in capturing and evaluating all types of operational risk that impact the Company, including financial reporting, compliance, and operations.

•

• Arranged the team discussions and meetings with the client. Jul 2004 -

Jun 2005

Technical Support Engineer

Hewlett Packard Inc.

Responsibilities

Achievements

Received Accolades for both productivity (Over 200 calls/day) and resolving complex issues. Appreciations on the ground for maintaining CSAT and quality of call 100% Awarded for the level of training given to the team and new hires.

Supported HP Desktop & Laptop products - for US customers,On-call support for Diagnosis, Troubleshooting, Installation, Configuration Logging, Tracking and Escalating issues as required, using Remedy .

•

Trained people for Media center PC'S by PowerPoint Presentation Mentoring the team for HP new release products.

•

Education

Aug 2017 - present Colorado State University

Pursuing MBA in Business Administration.

Jun 2000 -

Jun 2004

Avinashilingam University

Bachelors of Engineering in Information Technology. GPA-3.5.

Technology Skills

ALM QC

advanced

QTP

SQL

RSA ARCHER

ETL

RENOREX

IBM OPEN PAGES

2

SHAREPOINT

LISA

REMEDY

3

Contact this candidate