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Proven Hands-on IT Leader

Location:
Allen, TX
Posted:
July 16, 2018

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Resume:

Jason Dimaio Willing to Relocate and/or Travel

Allen, Texas 75002 ac6ahp@r.postjobfree.com

972-***-**** https://www.linkedin.com/in/jdimaio

INFORMATION TECHNOLOGY MANAGEMENT STAFF LEADERSHIP BUSINESS ACUMEN Solution-Focused and Profit-Driven Information Technology Leader With 15+ Years’ Experience Information Technology leader with 18+ years of progressive experience and achievements, including project management, network administration, design / architecture and technical support. Unique combination of strong business acumen coupled with technical and analytical expertise. Known for a high energy and optimistic style with a track record of aligning IT and business strategies, which improve service levels, reduce costs and add revenue. Talented at leading multiple, high-level projects for diverse industries, including Manufacturing, Commercial Real Estate, Government, Construction and Professional Services. Integrates strategic planning, executive collaboration, budget management, vendor relationships and oversight of entire IT infrastructure. Self-directed, decisive, yet flexible; provides best-in-class customer service while delivering solutions to resolve challenging and diverse IT issues, as they relate to delivering business value. Effectively communicates and builds consensus among internal/external stakeholders. Excellent problem solving abilities; provides a consultative, solution-based approach. Looks at the big picture, yet able to delegate the small details. Strategy/Vision/Execution Staff Leadership/Motivation/ Development Value Creation Through Technology Business Needs Analysis Collaboration Across Business Units & Silos Project Management Relationship Builder Vendor Relationships and Management Clear Communicator Custom-Bilt Holdings Dallas, Texas 7/16 – Present

Supplier of metal roofing and building materials to contractors across the country. Between the distribution company,Custom-Bilt Metals, and the manufacturing company, Alumafold Pacific, revenues are about $60mm. Director of Information Technology

• Report to the owner and CEO, responsible for total scope of the organization’s IT department, including directing IT resources with a WAN of over 200 end users at 9 distribution centers, corporate office, and manufacturing plant within the United States.

• Colloborate with newly formed executive teams to reshape the technical strategies and projects to enhance revenues.

• Design both IT and business strategic direction, goals and IT decisions

• Coach and train office staff on tools available to them to increase the technological maturity of the company. Identify opportunities to improve process and data flows between primary company and an acquired subsidiary

• Responsible for managing, administering, maintaining and supporting the network infrastructure, and distributed systems.

• Responsible for PCI compliance.

Significant Achievements

Implement help desk system to track and manage support issues. Through more effective communication with users, decreased volume of support cases.

Designed and executed a plan to upgrade the existing ERP solution that was plagued with issues and bad data for the primary company.

Designed and implemented a barcode strategy to improve automation and efficiency of processes in our manufacturing subsidiary

Planned and migrated Alumafold Pacific from internal email to Office 365.

Analyzed spend and vendors, finding unnecessary and redundant costs and services, eliminating them, reducing OpEx by 32%. Spindlemedia & Associates in PIE Dallas, Texas 1/16 – 2/17 A group of small to mid-sized businesses involved in both tax software development for municipal and county governments, as well as dental specialist practices.

Director of IT

• Report to the owners of the businesses and responsible for total scope of the organization’s IT department, including directing IT resources with a WAN of 50 end users at three professional offices within the Dallas area.

• Assess IT systems, business processes, and staff to identify long standing issues within environments of all companies

• Design both IT and business strategic direction, goals and IT decisions.

• Coach and manage professional staff. Identify opportunities to improve skills including communication, teamwork, organization, prioritizing, technical skills and customer service abilities. Change corporate culture from reactive to proactive.

• Responsible for managing, administering, maintaining and supporting the network infrastructure, including technical direction and implementation of the network architecture.

• Responsible for areas of compliance, such as PCI and HIPAA. Jason Dimaio Page 2

Significant Achievements

Implement help desk system to track and manage support issues. Through more effective communication with users, decreased volume of support cases.

Worked as a liaison with multiple customers and internal software development teams to effectively end performance issues that had plagued the project for months. Customer notified the owner that I was the best addition to the company.

Rebuilt and restructured the Windows security infrastructure that had glaring holes, also ensuring compliance failures were rectified.

Implemented a hosted phone system, increasing reliability of critical services and revenue opportunities. White Energy, Inc. Dallas, Texas 3/07 – 9/15

The first ethanol producer in Texas with three plants in Texas and Kansas and revenues of $900M. Provide distillers grains to livestock feedlots and manufactures vital wheat gluten for human consumption. Director of Information Technology

• Report to the CEO and responsible for total scope of the organization’s IT department, including directing IT resources with a WAN of 200+ end users at three manufacturing facilities in Hereford, TX, Plainview, TX, Russell, KS and also at corporate headquarters in Dallas, TX.

• Collaborate with the CEO and Executive Team on strategic direction, goals and IT decisions.

• Successfully lead and manage professional staff, as well as third party consultants. Effectively train and develop variety of skills including teamwork, organizational planning, prioritizing, resources, technical skills and database design administration.

• Responsible for managing, administering, maintaining and supporting the network infrastructure, including technical direction and implementation of the network architecture.

• Developing the company’s Disaster Recovery and Business Continuity Plans. Significant Achievements

Despite financial constrictions, created value by developing and delivering operational efficiencies, despite being faced with a possible asset sale and eventual equity sale. Successfully delivered consistent service and effective solutions with an IT spend at a significantly lower percentage of revenues than the average in our industry, as well as benchmark costs lower in IT spend per FTE (Source – Gartner).

During creation of a joint venture with another company in our industry, responsible for integration of systems, and implementation of technology, in collaboration with the CTO of the partner company

Led a procurement and implementation project of truck scale and grain management systems at multiple plants, resulting in increased product output, as well as significantly improved accuracy in financials and transaction tracking.

Migrated company’s ERP systems from Sage Software’s MAS 100 to Microsoft Dynamics GP & Intellego.

Assisted in navigation through 18 months of a state of Chapter 11, various ownership changes, M&A opportunities, and JV projects, successfully continuing to deliver services and efficiencies throughout these challenges.

Led a successful Design/Architect Project for the entire WAN during the construction of two new plants in Plainview, TX and Hereford, TX. Merged the existing plant in Russell, KS into the infrastructure – with a seamless migration.

Led a team to develop automated data flows and an in-house database system with proved reporting functions, reducing the time needed in data entry and creation of monthly reports, saving approximately 30 man hours per month.

Managed growth in end-users from start-up mode to the current size of 13 times original user base.

Developed, deployed and managed a customer-driven Help Desk System, including creation of all training materials for the end users.

Designed and launched a Centralized Communications System, improving communications and support efficiencies while eliminating the need for outside consultants, resulting in significant cost savings. MIS Group Dallas, Texas 2006 - 2007

Consulting group specializing in IT projects.

Systems Engineer / Internal Consultant

• Consulted with small to mid-range accounts in diverse industries, including Professional Services, Commercial Real Estate, Financial Services, Manufacturing and Construction.

• Provided technical leadership, identified and presented solutions to meet client’s business requirements and goals, including: o Network infrastructure and design

o Configurations, installations, upgrades and migrations o Deployment of back-office networks, servers and workstations for diverse clients. Jason Dimaio Page 3

Significant Achievements

Assisted on consulting project that built White Energy’s first network with 15 end users. This accomplishment led to being recruited to White Energy as the IT Manager in 2007.

Managed client relations and maintained documentation within a CRM system.

Consulted on numerous terminal service and VPN environments to facilitate remote productivity.

Supported Timberline and MAS90 products from Sage Software. Tessada & Associates Springfield, Virginia 2003 - 2006 Government contractor, specializing in logistics projects for DOD, NASA, the State Department and Federal clients. Services include Acquisition Support, Facilities Management and Base Operations Support, IT Support, Logistics, Multimedia Services and Program Management Support.

Systems Engineer / Senior Help Desk

• Reported to the CTO. Consulted on multiple projects, including network architecture/design, disaster recovery, as well as upgrades, migrations, configurations and deployment of infrastructure for robust technology solutions with government clients.

• Managed a medium sized Helpdesk staff, including hiring, training and performance evaluations. Significant Achievements

Played key role in the development of the company’s proprietary Help Desk System, led design and implemented the new Help Desk Ticketing software system.

Managed a migration project from a Windows NT and 2000 network to native mode 2003 Server environment SAN with VMware virtual services and ancillary aspects of the migration from Exchange 2000 to 2003, as well as redeployment of network services, SQL document management system and BES server.

Led migration project from hosted Exchange service to in-house Exchange 2000.

Partnered with NASA Security facilities on a project at NASA sites that transitioned the departing contractor’s network and implemented a new network and computers.

Deployed, administered and configured a SQL-based document management system, Document Locator, which was a similar product to Microsoft SharePoint.

Planned, configured, deployed and administered Active Directory and Group Policy Objects.

Built, configured, upgraded and maintained back-office Windows 2000 and XP workstations.

Assisted in deployment and administration of Internet services, including time reporting software, Outlook Web Access, et al.

Developed documentation and processes to make organization ISO:9000 compliant. Encompass Services Group Columbia, Maryland 2000 - 2003 National commercial construction company, specializing in HVAC installations and electrical projects. Information System Manager (1/2003 – 3/2003)

• Reported to Division President. Promoted to manage the company’s IS Department as the sole contact for the Washington D.C. region with 24/7 support and technical troubleshooting for back-office and end users in three offices in Virginia and Washington D.C.

• Migrated office servers and users to another unit and managed all close down operations for the region. Senior Network Administrator (2001 - 2003)

• Reported to the Regional Director of IT. Responsible for Washington D.C. region with 24/7 support including troubleshooting of all back office users.

Network Administrator (9/2000 – 1/2001)

• Reported to the Regional Director of IT. Administered MS Exchange server, mailboxes and Active Directory following NT migration to Server 2000.

• Instrumental in managing a regional migration from NT and Windows 9x Networks to Windows 2000 Professional Server.

• Supported networked and stand-alone printers.

Jason Dimaio Page 4

PROFESSIONAL ASSOCIATIONS

Advisory Board – Midsize Enterprise Summit

Gartner CIO and IT Senior Executive Network in Latin America Gartner Executive Programs; Gartner Symposium/ITxpo DFW IT Professionals

PROFESSIONAL PRESENTATIONS

Sage Summit Conference 2013

Sage Business Vision Panelist: The Strategic IT Leader; Co-Led Session with Sage's Ed Kless Spiceworks 2015

Using Your IT Know-How to Deliver Strategic Business Value EDUCATION

Graduated Summa Cum Laude from Collin College, Plano Texas Attended Northern Virginia Community College, Alexandria, Virginia, 2002 - 2003 and 1999 Focus on Information Technology, Computer Engineering Attended University of Maryland, College Park, Maryland Focus on Psychology and Criminal Justice

Sigma Nu Fraternity – Delta Phi Chapter

CONTINUING EDUCATION

Accounting and Finance for Non-Financial Managers, American Management Association Project Management, American Management Association Emotional Intelligence, American Management Association Time Management, American Management Association



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