Manager Office

Ruth Swopes

Patriot Ridge Dr

Jacksonville, FL **221

Cell 417-***-****

https://www.linkedin.com/in/ruthswopes/

*********@*****.***

Career Highlights

Project manager that overhauled & implemented office procedures, correcting missed billing opportunities saving the employer hundreds of dollars monthly, reduced budget spending by 9%, positive team contributor, organizational skills

Benefits coordinator, diligent on-boarding, employee annual reviews & training, payroll, HRIS Manager,

BS Degree in Business Administration / Human Resources, coaching new hires to learn and succeed, currently attends monthly HR online seminar(s) / training using Paycor, HR Drive, Insperity, and more

Manager of several direct reports to achieve business goals, persuaded clients in person, phone, and in written communications to identify their needs to assist them

Identified and recruited talent, coordinated pre-employment screening activities, managed personnel benefit programs, health, dental, 401b, long & short term disability, participated in annual employee evaluations, and exit processing such as COBRA, & benefit closings

Trainer for billing invoices, purchase or facility work orders, along with accurate inventory verifications and leasing duty-coverage

Work History

Konecranes August - December 2017

Temporary Administrative Jacksonville, FL

Created about 25 work orders monthly, processing 30+ daily invoices in Siebel then finished processing them in SAP, emailed, uploaded onto client's websites, or mailed out finished invoices, processing 100+ accounts payables & receivables monthly utilizing SAP, analyzing weekly payroll hours for about 30 employees edited & submitted to corporate for approval and processing, answer business phone, fax, scanning of all payables, 30+ daily email communications to review, process, or communicate further on, and more

State of Missouri Social Services June 2013 - May 2017

Medical Review Team (MRT Specialist- Case Analyst) Springfield, MO

Entrusted with analyzing assistance applications to determine eligibility for state programs such as Medicaid and food assistance programs. (A Level II background screening was required & completed)

Efficiently extracting information using multiple databases: Microsoft Share Point, FAMIS, IBM Content Navigator (ECM), The Work Number, DMV, and Social Security sites IMES and IIVE to accomplish tasks

Accomplished high State of Missouri performance standards while analyzing confidential client information to correctly determine benefit assistance aligned with eligibility requirements

Facilitating calls and or preparing written communication to obtain missing information with diligence and timely follow-up thereby completing the client's necessary paperwork according to established policies

Accurately entering sensitive client demographic information into databases to deliver precise results

Greater Ozarks Rural Psychologists September 2009 – June 2013

Office Manager Mansfield, MO

Client intake for multi Dr. office scheduling using the utmost consideration for confidentiality and attention to detail

Utilizing knowledge of Medicaid, Medicare, and private health insurance rules & regulations for billing purposes and business needs, daily submitting online invoicing to achieve faster clinic reimbursement

Providing excellent customer service thereby growing the business annually and implemented a quality control system for patient files focused on matching billed sessions & reimbursements catching any missed sessions quickly to re-bill saving hundreds of dollars

Initiate record request letters with invoices to the social security office, lawyers, and other key stakeholders to accomplish timely payments received for the business

Payroll administration, maintenance of petty cash, and accounts receivable processes, starting as a volunteer in 2009 for 240 hours, then hired fulltime in 2010

Mountain Grove Housing Authority July 1999 – October 2008

Human Resources Coordinator / Accountant Mountain Grove, MO

Managed the two direct reports in payable / receivables including their ongoing job training, active participant of monthly board meetings representing the business and decisions

Project leader that developed and or revised over 70 office policies and procedures including the employee handbook, keeping it current to ensure relevance and legal compliance

In charge of the HRIS system financial information such as salary, deductions, garnishments, PTO, benefits, payroll exceptions and W-2 withholdings, exercising a high level of confidentiality and accuracy

Reconciled ongoing account transactions and overseen eight annual budgets totaling $2.1m, demonstrating a keen ability to recognize and resolve discrepancies, approved expense reports and or credit card processing

Administrator of six bank accounts with monthly reconciliations and investment decisions, initiated bank deposits, semi-monthly payroll processing, monthly petty cash, accomplished annual auditing preparation thereby resulting in zero tax findings

Computer Proficiencies

Microsoft Word, Excel, Access, PowerPoint, SAP, Seibel, Outlook, Kronos, and other Proprietary (GAAP) Accounting Software & Data bases, HRIS, (learning QuickBooks, Paycor, ADP)

Utilizing Microsoft Windows, Database called FAMIS, Microsoft Share Point, and the IBM Content Navigator (ECM) data bases for The State of Missouri, SQL Language (beginner) ACH Payroll, and using online income verification systems such as the Work Number for employment verifications of income, ISO9000, MSDS/OSHA training

Education

Columbia College - Bachelor of Science Degree in Business Administration / Human Resources

Springfield, MO 2016

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