Great Communication, Writing, Listening Skills, can type 67 WPM, Etc.
Resume:
Anthony Carreira
Apartment #244
San Diego, CA 91902
SUMMARY: Conscientious and knowledgeable professional and paralegal studies graduate seeks position which would utilize his education and abilities to benefit the organization, while providing challenge, responsibility and opportunity for long-term career development
HIGHLIGHT OF QUALIFICATIONS:
Proficient in data entry and records maintenance as well as Word, Excel, Outlook, Lexis/Nexis, Westlaw, Abacus, Needles, and other Windows and internet applications.
Capable of maintaining attention to detail while performing several tasks simultaneously.
Excellent organizational, communication, writing, and customer service skills.
Superior work ethic, and dependability who can multi-task in a fast paced environment while meeting deadlines set by my immediate Supervisor
Trained in legal office administration, legal research, and document preparation.
Can type approximately 67 words per minute.
EDUCATION:
Certificate in Paralegal Studies; Los Angeles Valley College, CA
Associate Degree in Criminal Justice; Massasoit Community College, Brockton, Massachusetts
Workers Compensation Internship; Law Offices of Louis Bermeo; Sherman Oaks, CA 03/2015-09/2015
EMPLOYMENT HISTORY:
Sales Representative, ATT/Direct TV, Mission Valley San Diego, CA (03/18 to 06/18)
Learning all ATT Products/Cell Phones while providing Customer Service to the Public.
Going Door to Door in selling these Products: Cable, High Speed Internet/Fiber Optics, and House Phones to these entire Resident’s in the San Diego Region.
Responsible for being punctual and arriving in the field on time while pushing sales, gaining revenue, for ATT/DIRECT TV.
Conducting follow-up phone calls to Customer’s who inquired about all the products ATT has to offer, while being polite & courteous to all Customers throughout my shift.
Meet all Sales Objectives.
Handle all administrative aspects of the sale including completing Customers Contracts, and warranties, pulling products from inventory, accepting customer payments, and filling the completed orders.
Responsible for handling Customer’s issues on complaints pertaining to troubleshooting issues, billing issues, contract disputes, early termination fee questions relating to other contracts these Customers may have with Time Warner or Cox Communications Inc etc.
Security Officer, Southern California Hospital, (Brotman, Medical Center Culver City, CA (02/17-03/18)
Responsible for ensuring the safety of the Medical Team, Patient’s and Visitor’s at all times while working my assigned (8) hour shift.
Worked in the Psych Unit assisting the Psych Team making sure the Patients are talking their prescribed medication, given to them by their assigned Physician, observing all Patients on the unit, ensuring their safety, and that no Patient Elopements take place on the unit.
Provided walking escorts to the Patients around the Medical Center when they were having Medical Procedures administered to them, escorting all Visitor’s to Patients Rooms when requested, as well as requesting Employee’s back to their vehicles; when requested.
Responsible for working inside the Triage Area at the Emergency Department, making sure there weren’t any unauthorized Visitor’s. In addition; there couldn’t be more than 2 Visitor’s at any given time inside the rooms; per hospital policy.
Responsible for performing traffic control throughout all the Parking Structures making sure all the Visitor’s and Employees are adhering to the parking policy, while explaining to them all the parking policies set forth by the Medical Center.
Responsible for investigating Criminal Acts on the property, working closely with the Culver City Police Department while submitting incident reports to them, as well as my immediate Supervisor on duty.
Responsible for responding to all Coded Calls: Red, Pink, Blue, Green, Blue, while assisting the Medical Staff with the emergency at hand, then typing up an Incident Report answering the who, what, when, where, and why, relating to this incident.
Responsible for working Dispatch answering phones, updating Security Logs checking for accuracy while ensuring all forms are filled out correctly, dispatching Officer’s on calls that are reported to the Command Center, Monitoring CCTV Surveillance Equipment while on the lookout for any suspicious activity, show the Visitor’s all the amenities throughout the property, and issue passes to all Visitor’s visiting their relatives or friends admitted to the hospital.
City Carrier Assistant, United States Postal Service, Glendale, California (04/2016-02/2017
Responsible for delivering First Class Mail, Flat Periodicals, and Amazon Produce/ Parcels to all the Residents residing in the Atwater Village Community.
Responsible for making sure all these parcels got to the Customer in a timely manner, without the parcels being damaged while en-route to their residence.
Responsible for ensuring all trays of DBS Mail and Periodicals are on the back of the truck and everything is all accounted for that particular morning.
Always keeping the Resident’s in the Atwater Village Community satisfied by providing them the best Customer Service I can possibly provide to them on a daily basis.
Guest Service Representative/ Security Officer, Oakwood Worldwide, Los Angeles, CA (01/2015-01/2016
Prepare Tenant Lease Agreements, and secure and confirm credit card information.
Respond to Resident’s questions and concerns.
Made keys to their apartments upon request while providing the best Customer Service I can offer.
Responsible for documenting Maintenance Issues, while filling out a repair sheet form stating all problems within their apartment, then notifying the Maintenance Crew.
Following up with the Tenants the following day to ensure their Maintenance Issues were repaired.
Show all the Tenant’s the amenities throughout the property, and assist them with their luggage to their apartment.
Warn Tenants of rule infractions or violations, and apprehend or evict violator’s from the premises on the property.
Write reports of daily activities and irregularities, such as equipment, or property damage, theft, presence of unauthorized persons, or unusual occurrences.
Patrol Industrial and commercial premises to prevent and detect signs of intrusion and ensure security.
Maintain security of premises by monitoring the gated entrance, of Residents, Visitors, and other Person’s, entering/exiting the property
Answer alarms and investigate disturbances, and contact appropriate authorities when necessarily.
Security Officer, Cedar Sinai Medical Center, Los Angeles, California (04/2006-04/2014
Responsible for ensuring the safety of the Medical Team, Patient’s and Visitor’s at all times while working my assigned (8) hour shift.
Worked in the Psych Unit assisting the Psych Team making sure the Patients are talking their prescribed medication, given to them by their assigned Physician, observing all Patients on the unit, ensuring their safety, and that no Patient Elopements take place on the unit.
Provided walking escorts to the Patients around the Medical Center when they were having Medical Procedures administered to them, escorting all Visitor’s to Patients Rooms when requested, as well as requesting Employee’s back to their vehicles; when requested.
Responsible for working inside the Triage Area at the Emergency Department, making sure there weren’t any unauthorized Visitor’s. In addition; there couldn’t be more than 2 Visitor’s at any given time inside the rooms; per hospital policy.
Responsible for performing traffic control throughout all the Parking Structures making sure all the Visitor’s and Employees are adhering to the parking policy, while explaining to them all the parking policies set forth by the Medical Center.
Responsible for investigating Criminal Acts on the property, working closely with the Los Angeles Police Department while submitting incident reports to them, as well as my immediate Supervisor on duty.
Responsible for responding to all Coded Calls: Red, Pink, Blue, Green, Blue, while assisting the Medical Staff with the emergency at hand, then typing up an Incident Report answering the who, what, when, where, and why, relating to this incident.
Responsible for working Dispatch answering phones, updating Security Logs checking for accuracy while ensuring all forms are filled out correctly, dispatching Officer’s on calls that are reported to the Command Center, Monitoring CCTV Surveillance Equipment while on the lookout for any suspicious activity, show all Visitor’s the amenities throughout the property and issuing out passes to all Visitor’s visiting their Friends or Relatives, inside the Medical Center.
Sales Representative, Norandex Reynolds Easton, Massachusetts (01/200*-**-**** Responsibilities included:
Present and sell company products and services to current and potential clients.
Prepare action plans and schedules to identify specific targets and to project the number of contact to be made.
Follow up on new leads and referrals resulting from field activity.
Identify sales prospects and contact them and other accounts as assigned.
Prepare presentations, proposals, and sales contracts.
Develop and maintain sales client materials and current product knowledge.
Establish and maintain current client and potential client relationships.
Prepare paperwork to activate and maintain contract services.
Manage account services through quality checks and follow-up.
Identity and resolved client concerns.
Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals.
Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff.
Coordinate company staff to accomplish the work required to close sales.
Develop and implement special sales activities to reduce stock.
Certifications: American Red Cross, Adult and Pediatric First Aid/CPR
Certificate ID # GTU7DL
Expiration Date 10/27/2018
Bureau of Security and Investigative Services, Exposed Firearm Permit # FQ26347
Expiration Date 03/31/2018
Bureau of Security and Investigative Services
Security Guard Card
Registration # G1520487
Expiration Date 03/31/2018
Personal References: Available Upon Request
Contact this candidate