Social Media Manager

Laura Ann Bigley

** **** ******** **** *****.**********@*****.***

Lawrenceville, GA 30044 910-***-**** mobile

*Well-organized *Ability to Build Relationships *Big-picture Thinker *Strong Follow-up

*Strong and Effective Communicator *Personable and Approachable *Strong Marketing and

Selling Skills *Multi-tasker *Thrives in fast-paced settings *Strong Work Ethic *Self Confidence *Leadership *Time Management *Reliable*Self Starter*MS Excel Skills*Technology Savy

PROFESSIONAL EXPERIENCE

Business Operations Coordinator Sept. 2017 - Present

Edgeworth Security, LLC Atlanta, GA

•Produces operational reports related to company performance, procurement and key projects

•Produces monthly and quarterly reconciliation reports for review with management team

•Coordinates the procurement or company assets and departmental supplies by completing purchase requests, verifying specifications, inputting purchase orders, placing orders with vendors, and expediting deliveries when required

•Facilitates communication and meetings between staff, management, vendors and other resources within and outside the organization

•Assists in the creation, upkeep and execution of company communication plans

•Performs required bookkeeping duties pertaining to A/P posting and coding of credit card transactions and monitoring vendor billing

•Reviews and processes bi-monthly payroll using Paychex Flex and Paychex Time & Attendance payroll platform

•Conducts all aspects of new hire onboarding processes including but not limited to receiving applications through Applicant Stack, conducting phone interviews, providing written offer letters, screening all employees through MyHRConcierge platform, and completing all new hire paperwork, background and drug screenings

•Conducts and manages all off-boarding/exit processes to include system termination and correspondence documents

•Manages all third-party health and insurance benefits through GoCo benefit portal including health, dental, vision and life insurance

•Assists management team with all and other aspects of the company and employees

Office, Marketing & Membership Coordinator Jun. 2016 – Jun. 2017 Jacksonville Onslow Economic Development Jacksonville, NC

•Served as a liaison for community events

•Received and handled multiple client phone calls and emails for data requests

•Generated invoices, bank deposits and basic reports using QuickBooks

•Gathered statistical data to complete project and lead requests

•Researched, developed and wrote new marketing material and/or updates existing marketing materials

•Developed and implemented the marketing plan for website, newsletters, ads, social media platforms and memberships

•Developed newsletters, media alerts, investor insights, social media posts, and website updates

•Coordinated numerous events and governance meetings

•Prepared professional correspondence and meeting minutes

•Read and analyzed incoming memos, submissions, and reports to determine their significance and plan their distribution.

Support Manager Feb. 2015 – Aug. 2015 Walmart Richlands, NC

•Trained and developed highly qualified teams able to work together effectively and with extraordinary quality results.

•Accounted for the safety, welfare, health and wellness of over 30 employees.

•Instilled discipline through daily observations and evaluations of personnel in the workplace.

•Identified, counseled, implemented and mentored personal and professional goals for subordinates.

•Provided required guidance, resources and counseling to employees, fostering a positive work environment.

•Informed employees of changing rules, techniques, technologies, and philosophies relevant to their career.

•Displayed excellent sales orientation and the ability to solicit sales of new and additional services/products.

•Generated referrals, prospected, screened, conducted interviews, and completed necessary employment paperwork.

•Conducted reference and background checks as well as verified employment eligibility on job applicants.

•Cultivated and maintained relationships with community and educators.

United States Marine Corps Sept. 1994 – Dec. 2014 Career Counseling & Management Various Locations

•Collaborated with military and civilian leadership to support personnel in reaching their employment and educational goals.

•Trained and developed highly qualified teams able to work together effectively and with extraordinary quality results.

•Accounted for the safety, welfare, health and wellness of over 300 employees.

•Instilled discipline through daily observations and evaluations of personnel in the workplace.

•Identified, counseled, implemented and mentored personal and professional goals for subordinates.

•Provided required guidance, resources and counseling to employees, fostering a positive work environment.

•Informed employees of changing rules, techniques, technologies, and philosophies relevant to their career.

•Served as subject matter expert for procedures and training requirements to maintain and enforce resource security while minimizing fraud, waste, and abuse.

•Generated referrals, prospected, screened, conducted interviews, and completed necessary employment paperwork.

•Conducted reference and background checks as well as verified employment eligibility on job applicants.

•Cultivated and maintained relationships with community and educators.

•Delivered approximately 50 public speeches to groups ranging from 50 to 500 people.

•Proficiently utilized professional selling skills and systematic recruiting to reemploy over 1400 personnel.

•Maintained positive relationship with 1400 employees offering encouragement and motivation to ensure reenlistment.

•Coordinated semi-annual visits and briefings with Headquarters Marine Corps on Manpower Professional Military Education.

•Organized 10 Marine Corps Birthday Balls, planning logistics for attendance of 1500 personnel and their families.

•Coordinated Information Expo for over 1300 employees and 90 prospective employers, education advisors, and local businesses.

•Arranged a Marine Corps Base Wide Sexual Assault Prevention Stand-down, where 6000 personnel attended.

•Collaborated with outside and local agencies to promote stand-downs, Marine Corps Balls, and Information Expo.

•Ensured confidential handling of protected documents/conversations and maintained records management database system.

•Scheduled and planned travel arrangements for 40 military executives.

•Conducted research, compiled data, and prepared papers for consideration and presentation by executives.

•Completed contract forms, prepared change of address records, and issued service discontinuance orders.

EDUCATION

American Military University

Bachelor’s Degree- Business Management with a Concentration of Human Resources

APPRENTICESHIPS/TRAINING

•QuickBooks (2016)

•Office Manager (2013)

•Communication & Consulting/Tools for Coaching Excellence (2013)

•Unit Transition Counselor (2010)

•Counselor (2004)

•Professional Selling Skills (2001)

ORGANIZATIONS/VOLUNTEER

•Elected as the 2018-2020 Women Marines Association Membership Secretary

•Lifetime Member of the Women Marines Association

•Lifetime Member of the NC-1 Tarheel Chapter of the Women Marines Association

•Volunteer for the Wounded Warrior Project

•Volunteer for the Semper Fi Fund

•Volunteer for the Hope for the Warriors

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