Customer Service Representative,Receptionist,Call Centre Agent

BAMIDELE ADEOLA ABIGAEL (ACICRM)

No. *b Alhaji Baruwa Street, Sewage Road, Egbeda, Lagos State 070******** ********.********@*****.*** Female 16th August 1995

SUMMARY

Strong background in solution initiation, planning, implementation and customer service along with unique drive for excellence and success to your firm. A skilled strategist who transforms and implement strategic plans and visions of an organization into workable solutions.

CAREER OBJECTIVES

To find a challenging position to meet my competencies, capabilities, skills, education, experience and develop a professional career in an enterprising and veritable organization, using my strong analytical, management and administrative skills to add value to achieve my organizational goals.

EDUCATION

PGD, Customer Relationship Management. 2018

Chartered Institute of Customer Relationship Management

B.A (Ed) (Hons) in English Language and Literature 2016

Tai Solarin University of Education, Ijebu Ode, Ogun State

Senior Secondary School Leaving Certificate (WAEC) 2011

Fluorescent Comprehensive Private Academy, Ipaja, Alimosho, Lagos State

Primary School Leaving Certificate 2006

Fluorescent Comprehensive Private Academy, Ipaja, Alimosho, Lagos State

CERTIFICATION

National Youth Service Corps (NYSC) 2018

(Discharge Certificate)

PGD, Customer Relationship Management. 2018

B.A (Ed) (Hons)second class lower, in English Language and Literature 2016

Senior Secondary School Leaving Certificate 2011

Primary School Leaving Certificate 2006

RESEARCH PROJECT

“Theme of Oppression in Chimamanda Adichie’s ‘Purple Hibiscus’ and Joys of Motherhood’ Buchi Emecheta” 2016

PROFESSIONAL MEMBERSHIP

Certified Customer Service Professional 2018

PROFESSIONAL MEMBERSHIP

Associate Member, Chartered Institute of Customer Relationship Management

LEADERSHIP/EXTRA CURRICUALR ACTIVITIES

Bible Study Coordinator, Nigeria Christian Corpers Fellowship (NCCF) 2017

HIGHLIGHTS

Ability to work under little or no supervision.

Ability to work as a team.

Excellent and good interpretation and administrative skills.

Strong leadership talent/quality

Design/Implementation of technical solution

Creative problems-solver

Numerical/Analytical skills

Proficient in MS Office (Excel, Word, PowerPoint)

Very confident

Good communication skills (written and oral)

Computer literate

Proactive and very resourceful.

EXPERIENCE

Ebu Grammar School, Oshimili North LGA, Delta State.( NYSC) (Subject Teacher) 2018

A Subject Teacher Responsible for:

Tutoring Junior Secondary School Three on English Language and Literature-in-English

Preparation of lesson notes

Preparation of Examination Questions

Reports to the Head of Department

Form Mistress

Desireland Montessori School, Federal Estate, Ipaja, Lagos State (Subject Teacher) 2017

A Subject Teacher Responsible for:

Tutoring Junior Secondary School on English Language, Literature-in-English and Christian Religion Studies

Preparation of lesson notes

Preparation of Examination Questions

Reports to the Head of Department

Form Mistress

Pacesetters Private School, Ilesha, Ijebu Ode, Ogun State (Subject Teacher) 2015

A Subject Teacher Responsible for:

Tutoring Junior Secondary School on English Language and Literature-in-English

Tutoring Senior Secondary School on Economics and Commerce

Preparation of lesson notes

Preparation of Examination Questions

Reports to the Head of Department

Form Mistress

PROFESSIONAL REFEREES

Available on Request

Contact this candidate