Andrea Wyche

**** ******** ****

Charlotte, NC **208 267-***-**** ac6abq@r.postjobfree.com

Skills and Qualifications

Experience

Experience

Broad range of experience and expertise in administration and customer service

Proficient in Microsoft Word and Excel

Basic comprehension of QuickBooks and Bookkeeping

Exemplary planning and organizational skills

04/2018 – present Manpower Charlotte, NC

Mail Clerk – JP Morgan (on call/ no obligation position)

Receiving, counting, distributing, opening, sorting and processing mail

Collect and organize information

Interpret data to identify and resolve exceptions

10/2017 – present Office Team/ Robert Half Charlotte, NC

Staffing Service

Operations Clerk – Wells Fargo (temporary assignment)

Sorted large volumes of outgoing mail including letters and packages

Arranged and assembled packages and kits for shipping

Reviewed materials for accuracy

Fulfilled project production quotas

Processor (Small Business Payroll) – Wells Fargo

(temporary assignment)

Reviewed account information for accuracy

Ensured that all necessary documents were provided for quarterly payroll reports

Scanned information for inaccuracies and discrepancies and resolving them

Sorted and prepared payroll reports for mail

Receptionist – Electric Power Research Institute

(temporary assignment)

Greeted and directed visitors

Prepared visitor temporary ID badges

Verified employee identifications

Answered and forwarded incoming calls; accurately recorded messages

09/2017 – present United Event Services Charlotte, NC

Event Staff (on call/ no obligation position)

Greet and direct guests while performing assigned tasks (ticket taker, usher, guest services)

Provide accurate information about event and venue

Enforce facility policies and procedures

Identify and respond to emergencies

Resolve issues and complaints

02/2016 – 08/2017 MarsCare Philadelphia, PA

Home Health Aide

Provided non-medical support to elderly/ disabled clients

Assisted with personal care and daily activities

Prepared weekly reports of the clients condition

01/2011 – 02/2016 Hertz Corporation Philadelphia, PA

Staff Assistant

Responsible for receiving, verifying, and entering information into various computer systems

Obtained specific information, created, prepared and submitted reports

Reviewed reports for accuracy

Compiled, organized and maintained files

Tracked and maintained attendance records

06/2003 – 10/2010 J & H Daycare Philadelphia, PA

Office Administrator

Electronically submitted accurate monthly reimbursement claims

Tracked and documented monthly operational expenses

Reviewed, approved and maintained records of all required forms and applications

04/2010 – 12/2010 U. S. Census Bureau Philadelphia, PA

Field Operations Clerk

Prepared work assignments for field staff

Data entry

03/2008 – 09/2009 Police and Fire Philadelphia, PA

Federal Credit Union

Telephone Member Service Representative

Accurately assisted members with a wide variety of financial transactions

Regularly exceeded department goals of 110 calls per shift

Frequently exceeded department goals for selling bank products and services

Experience

02/2007 – 05/2008 Johnson, Johnson Lansdowne, PA

& Associates

Bookkeeper

Accurately recorded debit and credit entries

Prepared financial statements, invoices and tax forms

Calculated and dispersed funds for payroll and quarterly taxes

Direct contact with clients via in-office meetings, telephone contact and written correspondence

Education

References

High School Diploma

Associates Degree in Specialized Business

Gary Croulet, Fleet Manager, Hertz Corporation,

215-***-****; ac6abq@r.postjobfree.com

Terrilynn Donnell, Supervisor, J&H Daycare, 267-***-****; ac6abq@r.postjobfree.com

Kelly Hinton, Supervisor, Police and Fire Federal Credit Union, 267-***-****; ac6abq@r.postjobfree.com

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