Customer Service Medical
Resume:
Kim Carter
Chicago, IL *****
*******@*****.***
Objective
Seeking to gain employment as an Ophthalmic tech/assistant. With a company that will allow me to display my vibrant customer service skills while increasing my knowledge and skills required for the job. EXPERIENCE
Rush Oak Park Hospital, O ak Park IL-Patient Care techn ician January 2017
Apply my customer service skills via caring for patients. Daily vitals, oral/ hygiene care, assisting with meals, various medical tests including labs, ekg etc., charting and other duties needed to care for patients in various stages of hospitalization and on various units
Loyola Medical Center, M aywood, IL Patient Access Rep. January 2014 - Present
Assist customers and physicians on making time appropriate appointments for Pediatric specialties, primary care, dermatology, and oral health, in a high volume call center. Calling patients to schedule post-op, and follow up appointments. Metro South Medical, Blue Island, IL Secretary/Tech July 2006 - Sep 2014
Entering medical orders, paging Physicians, answering multi-phone line Assisting patients and visitors, as well as nursing staff Advocate Trinity, Chicago, IL N ursing Tech
May 2008 - July 2014
Responsible for assisting nursing staff in the daily care of patients in various settings, including telemetry, icu, surgery, orthopedic, and nursery
Little Company of Mary, Evergreen Park IL -N ursing Tech March 2001- August 2007
Assisting nursing staff with daily care of telemetry patients SKILLS
Excellent customer service
Proficient in many computer
applications
Type 50 WPM
Over five years experience
with Epic and Cerner (Clinical
and non Clinical version)
Office equipment
Clinical experience: HVF
VA,OCT/MAC/RNFL,AR,
Corneal Topography
Lenstar
Screening, Vitals, Accu-Chek
CPR
CLINICAL EXPERIENCE
Sure vision- Duties: Observation of certified tech with VA, Refractions,OCT IOL master, HVF> Hands on experience with HVF,auto refraction, OCT
Kraff- D uties: Observation of certified tech with refractions,IOL master, OCT. >Hands on experience with HVF, Lensometry, assisting with sterile set up for injections, observation with laser
Provident- Observation on VA and testing. Shadowing physician Stroger- D uties: Observation testing IOL master, HVF, lensometry, auto refraction, tonopen, OCT/RNFL, Fundus photo,screening and inputting information in electronic system (Cerner) I performed All testing and screening independently
Assisted in Chalazion surgery
EDUCATION
Triton, River Grove, IL- Associates degree in Applied Science with Ophthalmology tech
May 2018
Triton, R iver Grove, IL Associates Degree in General Studies Applied Science- Major- 2017
Olive Harvey, C hicago, IL Nursing tech
June 2000
Awards
Letter of recognition addressed to President of Advocate Hospital praising my work ethic.
Two Magis Awards from Loyola Medical Center
Contact this candidate